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All Journal Jurnal Elektronika Telekomunikasi & Computer Teknosains: Media Informasi Sains dan Teknologi ILKOM Jurnal Ilmiah Jurnal ULTIMATICS Jurnal Teknologi Komputer dan Sistem Informasi Indonesian Journal of electronics, electromedical engineering, and medical informatics Jurnal Teknologi Elekterika Bulletin of Computer Science and Electrical Engineering (BCSEE) Seminar Nasional Pengabdian Kepada Masyarakat IPTEK: Jurnal Hasil Pengabdian kepada Masyarakat Seminar Nasional Hasil Penelitian LP2M UNM Jurnal MediaTIK JTKSI (Jurnal Teknologi Komputer dan Sistem Informasi)
Suhartono, Suhartono
Department Of Electrical Engineering, Universitas Negeri Makassar
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Journal : Bulletin of Computer Science and Electrical Engineering (BCSEE)

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Comparative Analysis of Single Exponential Smoothing and Holt's Method for Quality of Hospital Services Forecasting in General Hospital Rachmat Rachmat; Suhartono Suhartono
Bulletin of Computer Science and Electrical Engineering Vol. 1 No. 2 (2020): December 2020 - Bulletin of Computer Science and Electrical Engineering
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (732.951 KB) | DOI: 10.25008/bcsee.v1i2.8

Abstract

The quality health service is one of the basic necessities of any person or customer. To predict the number of goods can be done in a way predicted. The comparison method of Single Exponential Smoothing and Holt's method is used to predict the accuracy of inpatient services will be back for the coming period. Single Exponential Smoothing the forecasting methods used for data stationary or data is relatively stable. Holt's method is used to test for a trend or data that has a tendency to increase or decrease in the long term. The outcome of this study is the Single Exponential Smoothing method is more precise than Holt's method because of the history of hospitalized patients who do not experience an increase or no trend. In addition, the percentage of error (the difference between the actual data with the forecast value) and Mean Absolute Deviation (MAD) to calculate the forecast error obtained from the Single Exponential Smoothing method is smaller compared to Holt's method.
Co-Authors Abd. Rahman Patta Alimuddin Sa’ban Miru Andi Baso Kaswar Andi Baso Kaswar Annisa Muthmainna Hendra Jaya Inka Febrianti Irwansyah Suwahyu Iwan Suhadi Jumadi Mabe Parenreng Lu'mu Lu'mu Makmur, Elfira Miftahul Jannah Muhammad Yahya Muliaty Yantahin Mutiara Mutmainna Nurhani Nurhani Rachmat Rachmat Ridwansyah Ridwansyah Ristin Susilawati Zahraen Sulaiman, Dwi Rezky Anandari Udin Sidik Sidin Ummu Tahirah Y Wahida Seytiwi Jaya Yasser Djawad Zainuddin Zainuddin