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All Journal Community Development Journal: Jurnal Pengabdian Masyarakat Journal of Innovative and Creativity
Prasetyo, Andri Teguh
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Humanities Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Other

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PENINGKATAN KOMPETENSI SISWA SMK ISLAM DURENAN MELALUI PELATIHAN PENULISAN KARYA TULIS ILMIAH Laely, Nur; Arifin, Moh; Septyaningtyas, Dinar Rika; Prasetyo, Andri Teguh
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 6 (2023): Volume 4 Nomor 6 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i6.22853

Abstract

Salah satu kebijakan pemerintah yang dicanangkan oleh Kemendikbud yaitu berdasarkan sembilan agenda prioritas (nawacita) adalah gerakan literasi sekolah. Salah satu literasi yang sering digalakkan pada pendidikan formal seperti di SMA/SMK adalah literasi menulis seperti karya tulis ilmiah. Menulis adalah salah satu kegiatan menuangkan gagasan, ide dan perasaan penulis dalam bentuk tulisan. Kebanyakan siswa dalam menulis karya tulis ilmiah biasanya hanya menuliskan hasil-hasil penelitian tanpa didukung dengan teori yang jelas. Selain itu, tulisan mereka bersifat repetitif, kurang logis, dan tidak sistematis. Hal-hal tersebut membuat mereka jarang memenangkan perlombaan karya tulis ilmiah yang ada, sehingga memberikan dampak yaitu mereka menjadi kurang percaya diri, tidak memiliki keberanian serta kurang berminat untuk menulis karya ilmiah. Metode pelatihan ini menggunakan empat tahapan yaitu persiapan, pelaksanaan, monitoring dan evaluasi. Hasil pelatihan menunjukkan bahwa terjadi peningkatan kompetensi siswa dalam membuat karya tulis ilmiah sebesar 68%. Selain itu tingkat percaya diri siswa dalam mengungkapkan dan menuangkan ide dalam karya tulis ilmiah serta mengikuti lomba karya tulis ilmiah juga mengalami peningkatan sebesar 43%.
The Role Of Customer Experience In Mediating The Relationship Between Fintech Innovation And Customer Decisions To Use Digital Banking Services At Bank Syariah Indonesia (BSI) KCP Malang Kepanjen, East Java Prasetyo, Andri Teguh; Djunaedi, Djunaedi; Lidiawan, Angga Rizka
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v5i3.6074

Abstract

The development of the global banking sector, particularly in the face of digitalization challenges, provides an overview of significant changes in bank operations. Based on data on the number of bank branches from 2020 to 2022, there has been a decline in the number of branches in several banks, such as Conventional Commercial Banks - State-Owned Banks. This decline reflects a shift in focus toward digitalization, requiring banks to pay attention to technology in order to enhance operational efficiency. This study aims to examine the impact of fintech innovation on customer decisions, both directly and through customer experience as a mediator. Focusing on Bank Syariah Indonesia (BSI) KCP Malang Kepanjen, this research investigates how fintech innovations, such as mobile banking applications, influence customers' decisions in choosing digital banking services. In addition, this study explores the impact of customer experience on their decisions and how a positive experience can enhance satisfaction and customer loyalty to digital services. The findings suggest that fintech innovations implemented by BSI can improve customer experience, which in turn affects customers' decisions to continue using these services. It is hoped that the results of this study can contribute to the development of more effective digital banking strategies, improve customer satisfaction, and strengthen BSI’s position in the digital banking industry in the future.
Co-Authors Angga Rizka Lidiawan Arifin, Moh Djunaedi Djunaedi Laely, Nur Septyaningtyas, Dinar Rika