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Applying Analisis Fungsi Manajemen dalam Meningkatkan Mutu Layanan Rawat Inap di RS Nurhidayah Bantul: Applying Of Management Function to Improve the Quality Of Inpatient Services at Nur Hidayah Hospital Bantul Isnaini, Safira Ayu; Firman, Firman; Saffanah, Amadini Maisun
International Journal of Healthcare Research Vol. 5 No. 2 (2022)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/ijhr.v5i2.11467

Abstract

Background: The challenges of private hospitals in implementing quality inpatient services are influenced by governance with limited resources. This can be seen in the achievement of inpatient service quality indicators at Nur Hidayah Hospital which fluctuate, for example the incidence of nosocomial infections (HAIs) as many as 154 incidents of nosocomial infections per year. The compliance indicator for efforts to prevent the risk of injury due to patient falls has met the standards but officers have not been compliant in documenting reporting. In addition, compliance with specialist doctor visiting hours and compliance with hand washing of officers are inconsistent. This situation illustrates that the management function in controlling the quality of inpatient services is very much expected and needed. Methods: This study used a cross-sectional design. The sampling technique was a non-probability sample, and the number of respondents was 31 nurses at Nur Hidayah Hospital. The unit of analysis of this study was the inpatient unit, the statistical test used was the chi square test to see the relationship between managerial functions and the quality of inpatient services. Results: The practice of management functions implemented by the head of the unit in controlling the quality of hospital inpatient services includes adequate planning functions (51.6%), adequate organizing functions (58.1%), adequate direction (58.1%), adequate supervision (41.9%), adequate control (41.9%) and adequate evaluation (45.2%). Statistically, all of the above management functions have a relationship to the quality of inpatient services with a significance value of p<0.05. Conclusion: The head of the unit needs to maintain and encourage more consistent and sustainable innovation efforts in controlling the quality of inpatient services.
PEMBERDAYAAN MASYARAKAT PENGELOLA DESA WISATA SRIKEMINUT TERKAIT PENERAPAN CHSE Firman, Firman; Rifai, Muchamad; Maulana, Reza Achmad; Suryani, Dyah; Wulandari, Ira Pebri; Saffanah, Amadini Maisun; Zafirah, Kamilah
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 4 (2024): Volume 5 No. 4 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i4.32213

Abstract

Dalam upaya menjaga dan mengembangkan potensi pariwisata di desa wisata, penting untuk memiliki manajemen wisata yang efisien dan berkelanjutan, perlu adanya upaya untuk mengembangkan manajemen wisata Srikeminut yang berbasis pada prinsip-prinsip Cleanliness, Health, Safety, dan Environment (CHSE) untuk memastikan keberlanjutan industri pariwisata dan perlindungan terhadap pengunjung wisata dan warga lokal. Kegiatan PkM ini bertujuan untuk mengidentifikasi dan mengimplementasikan langkah-langkah yang diperlukan untuk menciptakan kawasan wisata yang aman, sehat dan lestari (CHSE) di Srikeminut. Sehingga dapat menarik wisatawan dan mendukung pertumbuhan ekonomi lokal. Solusi permasalahan yang ditawarkan adalah penguatan manajemen/tata kelola wisata berbasis CHSE kepada pengelola/paguyuban Srikeminut. Tata Kelola yang dimaksud mencakup kebijakan/SOP, ketersediaan informasi, sarana prasarana kebersihan, kesehatan, dan keselamatan. Metode yang digunakan berupa pendampingan kepada kelompok sasaran seperti edukasi dan pelatihan tentang CHSE, manajemen standar kesehatan dan keselamatan wisata, dan pemenuhan sarana wisata berupa safety sign dan kotak P3K berbasis partisipatif. Hasil pelaksanaan kegiatan yakni meningkatnya pengetahuan (70%), tata kelola (75%) dan praktik pengelolaan/manajemen organisasi terkait standar penerapan CHSE (75%). Dengan adanya kegiatan pendampingan CHSE dapat terimplementasi dengan baik dan benar mencakup aspek tata kelola, kebersihan, kesehatan, dan lingkungan.