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Hubungan Beban Kerja dengan Kualitas Pelayanan pada Perawat Pelaksana di Ruang IGD RSUD Dr. Doris Sylvanus Palangka Raya Yeni Kristina Dewi; Takesi Arisandy; Nia Pristina
Detector: Jurnal Inovasi Riset Ilmu Kesehatan Vol. 3 No. 3 (2025): Agustus: Jurnal Inovasi Riset Ilmu Kesehatan
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/detector.v2i3.4339

Abstract

The Emergency Department (ED) is the first destination for patients in emergency situations. One of the key healthcare providers in delivering services to patients is the nurse. The quality of hospital services is partly influenced by the workload of nurses. This condition can trigger work-related stress, necessitating research to determine whether there is a relationship between workload and service quality among nursing staff in the ED of RSUD dr. Doris Sylvanus Palangka Raya. This study aims to identify the relationship between workload and service quality among nursing staff in the ED of RSUD dr. Doris Sylvanus Palangka Raya. Method: This correlational study employed a cross-sectional approach to examine the relationship between workload and service quality among 40 nursing staff members, using total sampling and Chi-Square test. Data were collected using a workload questionnaire and a service quality questionnaire. Results: The Chi-Square test analysis yielded a p-value = 0.028, indicating a significance level of p < 0.05. Therefore, H1 was accepted, showing a significant relationship between workload and service quality, with a substantial degree of association. Conclusion: The study demonstrates a significant relationship between workload and service quality among nursing staff in the ED of RSUD dr. Doris Sylvanus Palangka Raya.
Hubungan Sikap dengan Kepercayaaan Diri Remaja Mengatasi Kekerasan Verbal di SMP Negeri 16 Palangka Raya Meilitha Carolina; Nia Pristina; Anita Gresela
Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan Vol. 3 No. 4 (2025): Desember : Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebida
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/corona.v3i4.1813

Abstract

Adolescents are a group at risk of emotional and social changes, including the impact of verbal abuse that can lower self-confidence. At SMP Negeri 16 Palangka Raya, some students often face taunts, insults, and hurtful labels from their peers. Some students exhibit shy behavior, withdraw, and have low self-confidence. Verbal abuse is often seen as a joke, but it can negatively affect the psychological condition of adolescents. Positive attitudes are believed to help adolescents face verbal abuse more constructively. This study aims to analyze the relationship between attitudes and adolescents' self-confidence in dealing with verbal abuse. The study used a quantitative method with a correlational design and a cross-sectional approach. A total of 55 students from classes VIII-1 and VIII-2 were selected as samples using total sampling technique. Data were collected using questionnaires and analyzed using Spearman Rank test. The results showed that all respondents had a positive attitude, but 81.8% had only moderate self-confidence. The p-value of 0.007 (< 0.05) indicates a significant relationship between attitude and self-confidence. This suggests that positive attitude alone is not enough, and emotional education and psychosocial support are needed to improve adolescents' self-confidence in dealing with verbal abuse.