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All Journal ENGLISH JOURNAL English Journal Najah: Journal of Research and Community
kamarang, Apliandi
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Education Languange, Linguistic, Communication & Media Other

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Pendampingan Masyarakat Lansia Desa Tanjung Melalui Edukasi Kegamaan Pada Kegiatan Sarwah Muzakki, Ahmad; wahyudi, Fahris; Hidayatullah, Moh.; Ilman, Robith; Wahyudi , Wahyudi; Nujum, Mohammad; Faisal, Ahmad; kamarang, Apliandi; Bahri, , Moh Syaiful; Maulana Zidane, Yusuf; Shafi, Muhammad; Iskandar, Nur Moh; imron, Muhammad; Irsyam, Muhammad Haikal; Aliffullah, Muhammad; karim, M. Abdul; M. Arman, M. Arman; Rizal, Moh Nur; Yaqin, Ainul
Najah: Journal of Research and Community Service Vol. 2 No. 2 (2024): Juni 2024
Publisher : Kalam Nusantara Institute

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“Assisting the Elderly Community in Tanjung Village through Religious Education with the ABCD Method aims to improve the participation and spiritual quality of life of the elderly. The first stage, Discovery, identifies community potential through interviews and mapping. The Dream stage involves the community in envisioning the expected future, including increased religious activities at the Baitur Rohim Mosque. The Design stage involves designing strategies, processes and systems to activate spiritual and cultural assets, especially through religious activities. The Destiny stage evaluates and implements changes, ensuring sustainability through collaboration with students and lecturers. UNZAH students are important supporters with their religious understanding and religious experience. Challenges included limited access to information and social engagement of older adults. Reflection and continuous learning highlighted the importance of capacity building, resource optimization, external cooperation, technology integration and cultural approaches. Despite these obstacles, the mentoring has had a positive impact on the religious participation, spiritual quality of life, and social dynamics of the elderly community. Holistic and sustainable assistance is expected to be a positive legacy in the form of sarwah for future generations”.
NEED ANALYSIS OF ENGLISH LANGUAGE SKILL FOR HOTEL FRONT OFFICE STAFF IN THE MOUNT BROMO TOURISM AREA Kamarang, Apliandi; Zainuddin; Lestari, Wahyu
ENGLISH Vol 19 No 2 (2025)
Publisher : Fakultas Keguruan Ilmu Pendidikan Universitas Ibn Khaldun Bogor

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This study aims to analyze the English language needs required by front office hotel staff in the tourist area of Mount Bromo, Probolinggo. The background of this research lies in the importance of English communication competence for hospitality workers in serving international tourists, particularly in major tourist destinations such as Bromo. A descriptive qualitative approach was employed, with data collected through in-depth interviews, field observations, and questionnaires administered to hotel staff and front office managers. The findings indicate that the primary language needs include skills in greeting, reservation handling, check-in/out procedures, giving directions, and handling complaints within the context of hotel services. Furthermore, it was found that most staff has not received structured English training nor accessed context-relevant learning materials. These findings highlight the need for developing English training programs based on real workplace situations and integrating ESP (English for Specific Purposes) content into tourism training in the Probolinggo region. The results of this study can directly inform the development of targeted English training modules, support policy initiatives for workforce upskilling in the tourism sector, and guide the integration of ESP-based content into vocational curricula for hospitality education.
NEED ANALYSIS OF ENGLISH LANGUAGE SKILL FOR HOTEL FRONT OFFICE STAFF IN THE MOUNT BROMO TOURISM AREA Kamarang, Apliandi; Zainuddin; Lestari, Wahyu
ENGLISH Vol 19 No 2 (2025)
Publisher : Fakultas Keguruan Ilmu Pendidikan Universitas Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the English language needs required by front office hotel staff in the tourist area of Mount Bromo, Probolinggo. The background of this research lies in the importance of English communication competence for hospitality workers in serving international tourists, particularly in major tourist destinations such as Bromo. A descriptive qualitative approach was employed, with data collected through in-depth interviews, field observations, and questionnaires administered to hotel staff and front office managers. The findings indicate that the primary language needs include skills in greeting, reservation handling, check-in/out procedures, giving directions, and handling complaints within the context of hotel services. Furthermore, it was found that most staff has not received structured English training nor accessed context-relevant learning materials. These findings highlight the need for developing English training programs based on real workplace situations and integrating ESP (English for Specific Purposes) content into tourism training in the Probolinggo region. The results of this study can directly inform the development of targeted English training modules, support policy initiatives for workforce upskilling in the tourism sector, and guide the integration of ESP-based content into vocational curricula for hospitality education.
Co-Authors AA Sudharmawan, AA Ahmad Faisal Ahmad Muzakki Aliffullah, Muhammad Bahri, , Moh Syaiful Hidayatullah, Moh. Ilman, Robith Irsyam, Muhammad Haikal Iskandar, Nur Moh M. Abdul Karim, M. Abdul M. Arman, M. Arman Maulana Zidane, Yusuf Muhammad Imron, Muhammad Nujum, Mohammad Rizal, Moh Nur Shafi, Muhammad Wahyu Lestari Wahyudi , Wahyudi wahyudi, Fahris Zainuddin