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All Journal Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Jurnal Ilmiah Ekonomi dan Manajemen
Muhamad Lutfi Maulana
Unknown Affiliation
Decision Sciences, Operations Research & Management Other

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Analisis Kinerja Operasional Pada UMKM Martabak Nicco Narogong Kota Bekasi Wahyu Suryadinata; Muhamad Lutfi Maulana; Jendro Diu; Dimas Taufiqurahman; Ilham Raka Pratama; Rico Satria; Naura Syahira
Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Vol. 2 No. 3 (2024): Juli : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan
Publisher : Fakultas Teknik Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/wawasan.v2i3.2321

Abstract

The culinary sector is one of the most popular MSME businesses. With small capital and innovation in food, this business is quite promising considering people's daily needs for food. Martabak is an example of a food that many Indonesians like because it is cheap and easy to get. Martabak UMKM is one of the small and medium businesses that is quite popular in Indonesia. This research aims to analyze the Break Even Point (BEP), Net Present Value (NPV), and Profitability Index (PI) of Martabak MSME businesses to evaluate potential profits and investment risks within a certain period of time. Based on the results of the BEP, NPV and PI analysis, it can be concluded that the Martabak Nicco Narogong Bekasi MSME business has the potential to generate profitable profits. However, a more in-depth evaluation needs to be carried out regarding risk and market factors to make more appropriate investment decisions. It is necessary to develop effective marketing and operational strategies to increase sales and optimize profits in the Martabak MSME business. Apart from that, it is also necessary to consider risk factors that might affect the performance of this business in the future.
Analisis Kualitas Pelayanan Publik Di Kelurahan Setia Asih Kecamatan Tarumajaya Muhamad Lutfi Maulana; Djuni Thamrin; Matdio Siahaan; Joseph Martinio Jocrien Renwarin; Hadita Hadita
JURNAL ILMIAH EKONOMI DAN MANAJEMEN Vol. 2 No. 7 (2024): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM)
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jiem.v2i7.2299

Abstract

The aim of this research is to determine the quality of public services and the factors that influence public services in Setia Asih Village, Taruma Jaya District, Bekasi Regency. This research is qualitative descriptive research, namely research that aims to describe and describe events and phenomena that occur in the field and present data systematically, factually and accurately regarding facts or phenomena that occur in the field. Data collection techniques were carried out using observation, interviews and documentation techniques. The research informants in this study were 1 Public Service employee as a key informant, and approximately 17 community service users as supporting informants. Data analysis in this research uses three components consisting of data reduction, data presentation, and drawing conclusions.The results of the research show that the analysis of the quality of public services in Setia Asih Village, TarumaJaya District is by using 3 important aspects, namely (1) Accessibility (2) Service Quality (3) Community Satisfaction and the low quality of public services in Setia Asih Village, TarumaJaya District is caused by several existing indicators in dimensions, Reliability, and Emphaty have not been implemented in accordance with service standards. The indicators that are not yet in accordance with service standards are (1) the Reliability Dimension, namely the employee's lack of mastery in using service tools. (2) The empathy dimension, namely whether employees are less friendly in the service process or still appear indifferent.
Co-Authors Dimas Taufiqurahman Djuni Thamrin Hadita Hadita Ilham Raka Pratama Jendro Diu Joseph Martinio Jocrien Renwarin Matdio Siahaan Naura Syahira Rico Satria Wahyu Suryadinata