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All Journal Jurnal Ilmiah Akuntansi Kesatuan ProBisnis : Jurnal Manajemen Ecopreneur : Jurnal Ekonomi dan Bisnis Islam
Palupi, Nur Wulan Intan
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Humanities Computer Science & IT Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Significance Of Mobile Banking Services In Indonesia: Through The Impact Of Bca Syariah Customer Satisfaction And Loyalty Larasati, Pipit; Andni, Riyan; Fatchurrohman, M; Yasoa, Mohd Rushdan; Palupi, Nur Wulan Intan
Ecopreneur : Jurnal Ekonomi dan Bisnis Islam Vol. 5 No. 02 (2024): Ecopreneur : Jurnal Ekonomi dan Bisnis Islam
Publisher : Institute of Research and Community Service at Islamic University of Bunga Bangsa Cirebon

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Abstract

This study was conducted at IAIN Kudus. The purpose of this study is to ascertain how Indonesian BCA Syariah customers' loyalty and level of satisfaction affects their use of mobile banking services. In order to conduct this study, quantitative methods were used. Customers of BCA Syariah in Indonesia make up the population used in this study; 106 samples were collected as responders. employing purposive sampling, a non-probability sampling technique. Respondents to the questionnaires were given out in order to collect data for this study. Following the collection of the data, data analysis was done using SPSS tools to process the results of validity and reliability tests, classical assumption tests, and hypothesis testing. Based on the findings of the analysis that was done, this study demonstrates that. Based on the t test, satisfaction and loyalty variables partially influence m-bankin services. And based on the F test, the variables of satisfaction and loyalty jointly influence mobile banking services.
Consumer Protection Strategies through Legal and Management Perspectives in the Era of Voice Cloning Ummah, Siti Risdatul; Palupi, Nur Wulan Intan
Jurnal Ilmiah Akuntansi Kesatuan Vol. 12 No. 6 (2024): JIAKES Edisi Desember 2024
Publisher : Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jiakes.v12i6.3048

Abstract

The advancement of artificial intelligence technology, especially voice cloning, opens up opportunities for innovation while also presenting new risks in digital marketing. This study explores the potential for misuse of this technology to manipulate consumers through false promotions, using a legal and management perspective. Using a normative legal approach and literature study, this study analyzes regulations in Indonesia, such as the Information and Electronic Transactions Law, the Consumer Protection Law, and the Personal Data Protection Law, and compares them with practices in other countries. The results of the study indicate that regulations in Indonesia are not yet adequate to handle the complexity of voice cloning misuse, especially in consumer and personal data protection. Therefore, companies are advised to adopt strategies such as utilizing detection technology, increasing consumer digital literacy, and implementing stronger internal policies. This study highlights the importance of updating regulations that are more responsive to technological developments, including voice cloning. In addition, cross-sectoral collaboration between the government, industry players, and the community is key to protecting consumers while utilizing the potential of voice cloning technology responsibly and ethically.
Dinamika Generasi di Dunia Kerja dan Kebutuhan Pemimpin untuk Beradaptasi Palupi, Nur Wulan Intan; Larasati, Pipit; Riesha, Riezky Army
ProBisnis : Jurnal Manajemen Vol. 16 No. 06 (2025): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Perubahan dunia kerja yang berlangsung semakin cepat sebagai dampak dari transformasi teknologi, perkembangan digital, dan dinamika sosial telah menciptakan kondisi di mana berbagai generasi bekerja secara bersamaan dalam satu organisasi. Keberadaan Baby Boomers, Generasi X, Generasi Milenial, dan Generasi Z membawa perbedaan dalam nilai-nilai, sikap, serta orientasi terhadap pekerjaan. Perbedaan tersebut berpengaruh terhadap cara individu berinteraksi, tingkat kinerja yang dihasilkan, serta efektivitas kepemimpinan organisasi. Artikel ini bertujuan untuk menganalisis dinamika antar generasi di lingkungan kerja sekaligus mengidentifikasi kebutuhan pemimpin untuk menyesuaikan pendekatan kepemimpinan dalam mengelola tenaga kerja multigenerasi. Metode yang digunakan adalah tinjauan pustaka dengan pendekatan deskriptif-kritis melalui kajian terhadap sejumlah artikel jurnal ilmiah yang relevan dengan isu generasi kerja dan kepemimpinan. Literatur dianalisis secara tematik untuk menggambarkan karakteristik setiap generasi, mengidentifikasi tantangan utama yang dihadapi pemimpin, serta merumuskan pendekatan kepemimpinan yang dianggap adaptif berdasarkan temuan penelitian sebelumnya. Hasil kajian menunjukkan bahwa perbedaan generasi memengaruhi cara individu memandang pekerjaan, tingkat loyalitas, pola komunikasi, serta harapan terhadap organisasi. Tantangan utama bagi pemimpin meliputi perbedaan nilai kerja, variasi gaya komunikasi, kesenjangan kemampuan digital, dan potensi munculnya konflik antar generasi. Kajian literatur juga menegaskan bahwa kepemimpinan adaptif yang dikombinasikan dengan prinsip kepemimpinan transformasional dan kepemimpinan melayani menjadi pendekatan yang relevan dalam merespons dinamika tenaga kerja multigenerasi. Artikel ini diharapkan dapat memberikan kontribusi konseptual bagi pengembangan studi kepemimpinan serta menjadi acuan praktis bagi pimpinan organisasi dalam mengelola tenaga kerja multigenerasi secara efektif dan berkelanjutan.
Co-Authors Andni, Riyan Fatchurrohman, M Larasati, Pipit Riesha, Riezky Army Ummah, Siti Risdatul Yasoa, Mohd Rushdan