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All Journal I-PHILANTHROPY: A Research Journal on Management of Zakat and Waqf Jurnal Kajian Islam dan Sosial Keagamaan Journal Economic Excellence Ibnu Sina ASNAF
Chici Rima Putri Pratama
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Strategi Pengelolaan Zakat Profesi Sebagai Upaya Peningkatan Kesadaran Berzakat Pada Baznas Kota Palembang Alvind Dwi Putra; Lemiyana; Chici Rima Putri Pratama
Jurnal Kajian Islam dan Sosial Keagamaan Vol. 1 No. 4 (2024): April - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is entitled "Professional Zakat Management Strategy as an Effort to Increase Zakat Awareness at BAZNAS Palembang City." Zakat is an amount of property that must be spent by a Muslim who has fulfilled the terms and conditions of the Shari'ah with the aim of giving it to groups who in accordance with the Shari'a are entitled to receive zakat. The purpose of this research is to find out the strategies used by BAZNAS (Badan Amil Zakat) to increase awareness of zakat at BAZNAS, to find out the impact BAZNAS faces in managing professional zakat, and also to find out the solutions used by BAZNAS in dealing with obstacles in management. professional charity. This type of research is field research using a qualitative approach and descriptive research methods. The data collection tools used were observation, interviews and documentation methods. The data analysis techniques used are data reduction, data presentation and drawing conclusions. The results of the research show that the strategy used by BAZNAS is to use management functions such as planning, organizing, implementing, supervising, the aim is for people to believe that the zakat they give to BAZNAS in the city of Palembang is really well managed and given to people who need help and also so that people have the awareness to pay zakat. The impact faced by BAZNAS in managing professional zakat is the lack of awareness of muzakki to pay zakat at BAZNAS which is caused by several factors such as lack of public knowledge, people's mindset that is not yet open, and the community environment. The solution used by BAZNAS to face these obstacles is by holding outreach and education to increase public knowledge about professional zakat.
Pengaruh Harga, Kualitas Produk, Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Usaha Rumahan Kerupuk Kelempang Cek Isyah Palembang Agil Alparabi; Hilda Hilda; Chici Rima Putri Pratama
Journal Economic Excellence Ibnu Sina Vol. 2 No. 2 (2024): Juni : Journal Economic Excellence Ibnu Sina
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/excellence.v2i2.1328

Abstract

The purpose of this research is to determine the influence of price, product quality and service quality on customer satisfaction at the home business Kerupuk Kelempang Cek Isyah Palembang. This research uses primary data with a quantitative approach. Classic assumption testing techniques and hypothesis testing using IBM SPSS 26 statistical analysis. The results of this research show that Price has a positive and significant effect on Customer Satisfaction, Product Quality has a positive and significant effect on Customer Satisfaction, and Service Quality has a positive and significant effect on Customer Satisfaction . Price, product quality and service quality simultaneously have a positive and significant effect on customer satisfaction.
Optimalisasi Pentasyarufan Zakat, Infaq, dan Shadaqah Melalui Three Circles Model Dalam Mewujudkan Kesejahteraan Mustahik -, Mutiara Muslimah; Lemiyana; Chici Rima Putri Pratama
ASNAF : Journal of Economic Welfare, Philantrophy, Zakat and Waqf Vol 3 No 2 (2024): Vol 3, No 2 (2024)
Publisher : Prodi Manajemen Zakat dan Wakaf, Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Langsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32505/asnaf.v3i2.9144

Abstract

Mewujudkan kesejahteraan adalah suatu keadaan seseorang atau kelompok masyarakat yang menginginkan untuk memenuhi kebutuhannya secara material, spiritual, dan sosial dikarenakan belum terpenuhi. Zakat, infaq, dan shadaqah (ZIS) adalah pilar penting di lingkup sistem ekonomi Islam yang berperan dalam pentasyarufan kekayaan dan mewujudkan kesejahteraan mustahik sehingga dibentukkan lembaga khusus pengelola dana ZIS, yaitu Badan Amil Zakat Nasional (BAZNAS), salah satunya BAZNAS Kota Palembang. Optimalisasi pentasyarufan dana ZIS menjadi kunci dalam memaksimalkan manfaatnya bagi mustahik. Di dalam BAZNAS Kota Palembang terdapat kegiatan dalam pengelolaan ZIS baik dari pengumpulan, pendistribusian, maupun pendayagunaan. Penelitian ini bertujuan untuk mengetahui bagaimana penerapan optimalisasi pentasyarufan ZIS melalui three circles model dalam mewujudkan kesejahteraan mustahik. Three circles model terdiri dari tiga lingkaran yang saling berkaitan dalam pengelolaan ZIS: lingkaran merah (interaksi muzakki-amil), lingkaran hijau (interaksi amil-mustahik), dan lingkaran hitam (interaksi muzakki-amil-mustahik) dan apa saja faktor-faktor dalam pentasyarufan dana ZIS maupun dampak dari pentasyarufan dana ZIS tersebut. Penelitian ini adalah penelitian kualitatif dengan pendekatan studi kasus, memanfaatkan data primer dan data sekunder yang diperoleh melalui wawancara, observasi, dan dokumentasi. Berdasarkan hasil penelitian menunjukkan three circles model terbukti mampu mengoptimalkan pentasyarufan dana ZIS melalui identifikasi dan pemetaan kebutuhan mustahik yang akurat dan menyeluruh, pengembangan program pendistribusian dan pendayagunaan yang terarah dan berkelanjutan, pembentukan jaringan kerjasama dengan berbagai pihak terkait, pemanfaatan teknologi informasi dan komunikasi dalam pengelolaan ZIS, dan juga peningkatan akuntabilitas dan transparansi dalam pengelolaan ZIS. Penerapan three circles model ini menunjukkan hasil positif dalam meningkatkan kesejahteraan mustahik, seperti peningkatan pendapatan, akses terhadap pendidikan dan kesehatan, serta kemandirian ekonomi. Model ini dapat menjadi contoh bagi lembaga pengelola ZIS lainnya dalam mengoptimalkan pentasyarufan dana ZIS dan mewujudkan kesejahteraan mustahik. Kata kunci: ZIS, Pentasyarufan, Three Circles Model, Kesejahteraan
Optimization of Zakat, Infaq and Shadaqah Punishment Through The Three Circles Model In Realizing Mustahik Welfare Tiara, Mutiara Muslimah; Lemiyana; Chici Rima Putri Pratama
Jurnal I-Philanthropy Vol 4 No 2 (2024): I-PHILANTHROPY:A Research Journal On Management Of Zakat and Waqf
Publisher : Prodi Manajemen Zakat dan Wakaf Fakultas Ekonomi dan Bisnis Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/iphi.v4i2.25236

Abstract

Abstract: Realizing well-being is a state where individuals or groups of society seek to meet their material, spiritual, and social needs due to unmet requirements. This study aims to evaluate and optimize the distribution of Zakat, Infaq, and Shadaqah (ZIS) funds through the implementation of the Three Circles Model to achieve the well-being of mustahik at BAZNAS Kota Palembang. The Three Circles Model, developed by the Ministry of Religious Affairs of the Republic of Indonesia, integrates a holistic approach in ZIS fund management with a focus on three main areas: muzakki, amil, and mustahik, encompassing social, economic, and religious aspects. This research employs a mixed-methods approach, combining quantitative analysis of ZIS fund collection and distribution data with qualitative interviews with mustahik and amil at BAZNAS Kota Palembang. The findings indicate that during the first six months of 2024, BAZNAS Kota Palembang successfully collected a total of Rp3,968,830,416 in ZIS funds and allocated Rp2,645,040,148 to various programs, including "Palembang Peduli," "Palembang Sehat," "Palembang Makmur," "Palembang Cerdas," and "Palembang Taqwa." These programs have had a positive impact on improving the well-being of mustahik by meeting basic needs, improving housing conditions, providing health services, supporting education, and creating job opportunities. However, challenges such as fluctuations in fund collection and suboptimal allocation from the total funds collected were noted. This study recommends enhancing transparency and accountability in fund management, improving distribution mechanisms to reduce disparities, and developing more effective monitoring and evaluation systems. Additionally, suggestions for future research include studying long-term impacts, innovations in management, and comparative analysis with other zakat institutions. By implementing the Three Circles Model, BAZNAS Kota Palembang is expected to more effectively optimize the distribution of ZIS funds and achieve the goal of mustahik well-being in a more comprehensive and sustainable manner.
Co-Authors -, Mutiara Muslimah Agil Alparabi Alvind Dwi Putra Hilda Hilda Lemiyana Tiara, Mutiara Muslimah