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<![CDATA[KONFLIK KEAGENAN: HUBUNGAN SIMULTAN KEPEMILIKAN MANAJERIAL, KEBIJAKAN UTANG, DAN KEBIJAKAN DIVIDEN ]]>
<![CDATA[Fitri Susilowati]]>;
<![CDATA[Eduardus Tandelilin]]>
<![CDATA[ Jurnal Keuangan dan Perbankan Vol 19, No 1 (2015): January 2015 ]]>
Publisher : <![CDATA[University of Merdeka Malang ]]>
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DOI: 10.26905/jkdp.v19i1.833
<![CDATA[The main purpose of this research was to determine the agency theory in Indonesia capital market. The variableof agency conflict was represented by asset utility variable, while controlling the agency conflicts mechanismwas represented by the managerial ownership, leverage, and dividend. The secondary data used in this researchwas drawn from the Indonesia Capital Market Directory (ICMD) and Blommberg. The sample datawere limited at the manufacture companies and non-financial services, and they were listed on the IndonesiaStock Exchange (BEI). The research method approach used was quantitative method. The time period of thedata was year to year from 2000 to 2011. The instrument of analysis was seemingly unrelated regression(SUR), with panel data and simultaneous model regression techniques. The result of this research was that themanagerial ownership had a positive and significant effect on performance. Debt policy had a positive effectbut not significant to performance, so 1b hypothesis was not accepted. Dividend policy had a positive andsignificant effect on performance. Simultaneously there was a substitution and interdependence relationshipbetween the managerial ownership and debt policy. The relationship between two variables namely the managerialownership and dividend policy could not be concluded.]]>
<![CDATA[Pelatihan dan Pendampingan Akuntansi Manajemen UKM Batik di Bantul Daerah Istimewa Yogyakarta ]]>
<![CDATA[Rahmawati Rahmawati]]>;
<![CDATA[Djoko Suharjanto]]>;
<![CDATA[Muthmainah Muthmainah]]>;
<![CDATA[Sarah Rum Handayani]]>;
<![CDATA[Djamaluddin Subekti]]>;
<![CDATA[Setyaningtyas H]]>;
<![CDATA[Fitri Susilowati]]>
<![CDATA[ JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) VOL. 4 NOMOR 1 MARET 2020 JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) ]]>
Publisher : <![CDATA[Lembaga Publikasi Ilmiah dan Penerbitan (LPIP) ]]>
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DOI: 10.30595/jppm.v0i0.5544
<![CDATA[Program Pengabdian ini dilaksanakan di Desa Pijenan, Wijirejo, Pandak, Bantul Yogyakarta. Mitra dalam kegiatan pengabdian ini adalah UKM Batik Wongso dan Batik Brenda yang memiliki permasalahan sama dengan permasalahan yang dihadapi oleh UKM pada umumnya, yaitu terkait dengan masalah manajemen usaha, administrasi pencatatan/pembukuan, manajemen pemasaran, penyusunan laporan keuangan. Tujuan kegiatan ini adalah untuk meningkatkan kinerja usaha serta kehidupan social ekonomi masyarakat pengrajin sehingga dapat menanggulangi kemiskinan. Metode yang digunakan adalah : (1) Observasi dan Wawancara, (2) Focus Group Discussion (FGD), (3) Analysis kebutuhan pelatihan (4) Pelatihan dan Pendampingan. Observasi dan wawancara dilakukan untuk mendapatkan gambaran umum tentang mitra. FGD dilakukan untuk mengidentifikasi dan membahas secara lebih mendalam terkait dengan permasalahan yang dihadapi oleh mitra. Analisis kebutuhan pelatihan dilakukan untuk menentukan materi yang dibutuhkan oleh mitra. Hasil kegiatann ini adalah : 1) Mitra membutuhkan pelatihan tentang kewirauahaan, manajemen usaha, manajemen pemasaran, manajemen operasi dan manajemen keuangan. 2) Pelatihan dan pendampingan dapat meningkatkan kinerja usaha serta kehidupan social ekonomi masyarakat pengrajin.]]>
<![CDATA[Pengaruh Fasilitas, Kualitas Pelayanan, Aksesibilitas dan Citra Toko Terhadap Kepuasan Pelanggan Pada Masa New Normal (Studi Kasus pada Pelanggan Mirota Kampus Babarsari): Pengaruh Fasilitas, Kualitas Pelayanan, Aksesibilitas dan Citra Toko Terhadap Kepuasan Pelanggan Pada Masa New Normal (Studi Kasus pada Pelanggan Mirota Kampus Babarsari) ]]>
<![CDATA[Putri Indah Yuliyana]]>;
<![CDATA[Fitri Susilowati]]>
<![CDATA[ Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 4 No. 1 (2021): Februari 2021 ]]>
Publisher : <![CDATA[Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia ]]>
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<![CDATA[Tujuan penelitian adalah untuk mengetahui pengaruh fasilitas, kualitas pelayanan, aksesibilitas,dan citra toko terhadap kepuasan pelanggan pada masa new normal baik secara parsial maupun simultan. Populasi penelitian ini adalah pelanggan yang melakukan pembelian secara rutin sejak di berlakukannya masa new normal di Mirota Kampus Babarsari. Teknik pengambilan sampel menggunakan non-probability samplingdengan metode purposive sampling. Sampel penelitian ini sebanyak 100 responden. Metode analisis data yang digunakan regresi linier berganda. Hasil penelitian menyimpulkan bahwa fasilitas berpengaruh positif dan signifikan terhadap kepuasan pelanggan pada masa new normal dengan nilai koefisien refresi sebesar 0,142 serta sig 0.003, kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan pelanggan pada masa new normaldengan nilai koefisien regresi sebesar 0.134 serta sig 0.014, aksesibilitas berpengaruh positig dan signifikan terhadap kepuasan pelanggan pada masa new normal dengan nilai koefisien regresi sebesar 0.240 serta sig 0.000, citra toko berpengaruh positif dan signifikan terhadap kepuasan pelanggan pada masa new normal dengan nilai koefisien regresi sebesar 0.320 serta sig 0.000. secara simultan fasilitas, kualitas pelayanan, aksesibilitas dan citra toko berpengaruh secara simultan terhadap kepuasan pelanggan pada masa new normal dengan nilai sig 0.000. adjusted r square memiliki nilai sebesar 85.4% artinya kepuasan pelanggan dapat dijelaskan oleh variabel fasilitas, kualitas pelayanan, aksesibilitas dan citra toko.]]>
<![CDATA[Simultaneous Analysis: The Effect of Electricity Consumption on Human Development Index in ASEAN 5 ]]>
<![CDATA[Suryanto - Suryanto]]>;
<![CDATA[Irwan Trinugroho]]>;
<![CDATA[Fitri Susilowati]]>
<![CDATA[ JEJAK: Jurnal Ekonomi dan Kebijakan Vol 15, No 2 (2022): September 2022 ]]>
Publisher : <![CDATA[Universitas Negeri Semarang ]]>
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DOI: 10.15294/jejak.v15i2.37743
<![CDATA[A high per capita electricity consumption in developed countries is also correlated with high numbers on the human development index. Several studies show the relationship between the level of electricity consumption on economic growth and vice versa. This study aims to explore the relationship between electricity consumption, Human Development Index (HDI), and inflation to Gross Domestic Product (GDP) per Capita in ASEAN 5 countries. Using the simultaneous equation for the period 2012 to 2010 with the indirect least squares (ILS) analysis technique, it is found that electrical energy consumption has a positive effect on GDP per capita but HDI (Human Development Index) does not significantly affect GDP per Capita in ASEAN 5 countries. Meanwhile, the obtained inflation variable does not affect GDP per Capita. Then, we develop the second model and third model to test the impact on GDP per capita, electricity per capita, and HDI. The second model HDI as the dependent variable is influenced by the level of electricity consumption per capita and GDP per capita. This result proves that HDI is not influenced significantly by GDP per capita but is influenced by electricity consumption per capita. The third model shows empirical evidence that GDP per capita and HDI affect the level of electricity consumption. The policy implication is that electricity consumption will increase along with the increase in economic growth. The government must be able to increase supply to fulfill the rising electricity demand.]]>
<![CDATA[PENGARUH PERCEIVED VALUE, KEPERCAYAAN, KEMUDAHAN PENGGUNAAN, E-WOM TERHADAP LOYALITAS PELANGGAN DIMEDIASI KEPUASAN ]]>
<![CDATA[Fitri Susilowati]]>;
<![CDATA[Nurjanah]]>;
<![CDATA[Adhi Prakosa]]>
<![CDATA[ CAPITAL: Jurnal Ekonomi dan Manajemen Vol. 9 No. 1 (2025) ]]>
Publisher : <![CDATA[UNIVERSITAS PGRI MADIUN ]]>
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DOI: 10.25273/capital.v9i1.20910
<![CDATA[Through customer satisfaction, this study was conducted to examine how perceived value, trust, ease of use, and electronic word of mouth affect Shopee customer loyalty. Purposive sampling was used to pick 100 respondents from Shopee customers in Special Region of Yogyakarta. The Structural Equation Model (SEM) on SmartPLS version 4 application used to analyze data. The results revealed that electronic word of mouth hasn’t influence customer satisfaction, however perceived value, trust, and ease of use significantly increase consumer satisfaction. Customer loyalty is significantly positively impacted by the variables of trust, ease of use, and customer satisfaction, but not impacted by perceived value and electronic word of mouth. Customer satisfaction in this research not able to mediate the relationship between perceived value and electronic word of mouth on Shopee customer loyalty. However, customer loyalty is significantly impacted by customer satisfaction]]>
<![CDATA[Optimalisasi Manfaat Jaminan Sosial untuk Meningkatkan Produktivitas dan Kesejahteraan Karyawan ]]>
<![CDATA[Fitri Susilowati]]>;
<![CDATA[Fika Adetia Syahputri]]>;
<![CDATA[Muhammad Muslih]]>;
<![CDATA[Wahyu Aji Wicaksana]]>
<![CDATA[ Jurnal Abdimas Mahakam Vol. 10 No. 01 (2026): Januari ]]>
Publisher : <![CDATA[Lembaga Penelitian dan Pengabdian Masyarakat ]]>
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DOI: 10.24903/jam.v10i01.3704
<![CDATA[Setiap karyawan memiliki hak untuk mendapatkan perlindungan atas risiko yang mungkin terjadi selama bekerja. Pemerintah mengeluarkan UU No.24 tahun 2011 tentang pembentukan BPJS sebagai lembaga yang memberikan jaminan social. Pemberi kerja baik dalam sektor formal dan informal memiliki kewajiban untuk mendaftarkan diri dan karyawannya dalam kepesertaan BPJS. Kegiatan pengabdian yang dilakukan oleh tim pengabdi dari Universitas PGRI Yogyakarta bertujuan memberikan pemahaman untuk mendorong kesadaran mitra akan penting dan manfaat dari jaminan social. Mitra dapat memperoleh jaminan social dengan mendaftarkan dirinya pada kepesertaan BPJS. PT Naura Pesona Indonesia (NPI) sebagai salah satu pelaku dalam industri jasa layanan transportasi memiliki risiko yang tinggi. PT NPI yang memiliki delapan karyawan merupakan mitra dari kegiatan pengabdian. Edukasi atau sosialisasi menjadi metode yang dipilih tim dalam kegiatan pengabdian. Mitra memperoleh manfaat yang positif dari kegiatan pengabdian. Peningkatan pemahaman dan kesadaran dari mitra akan manfaat dari jaminan social merupakan luaran dari kegiatan pengabdian. Mitra menindaklanjuti kegiatan pengabdian dengan mendaftarkan diri dan karyawannya pada kepesertaan BPJS. Secara resmi mitra memiliki sertifikat kepesertaan BPJS Ketenagakerjaan pada 17 Oktober 2024. Tiga program jaminan yang diikuti oleh mitra adalah JHT, JKK dan JKM. Ketiga program jaminan tersebut diharapkan dapat meningkatkan produktivitas dan kesejahteraan karyawan NPI.]]>
<![CDATA[PERAN SIKAP KONSUMEN DALAM MEMEDIASI PENGARUH ANTARA CELEBRITY ENDORSER, CITRA MEREK, DAN ONLINE CUSTOMER REVIEW TERHADAP NIAT BELI GENERASI Z ]]>
<![CDATA[Youcha Rizkalefatehania]]>;
<![CDATA[Fitri Susilowati]]>;
<![CDATA[Saptaningsih Sumarmi]]>
<![CDATA[ Jurnal Ilmiah Ekonomi Bisnis Vol. 30 No. 2 (2025) ]]>
Publisher : <![CDATA[Universitas Gunadarma ]]>
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DOI: 10.35760/eb.2025.v30i2.13645
<![CDATA[Kehadiran TikTok Shop turut meramaikan bisnis e-commerce di Indonesia. Nivea sebagai pelaku dalam e-commerce melalui platform TikTok Shop mengembangkan berbagai strategi pemasaran digital. Strategi yang dilakukan oleh Nivea antara lain dengan meningkatkan keterlibatan celebrity endorser dalam mempromosikan produk, membangun citra merek yang positif dan online customer review dari konsumen. Beberapa strategi pemasaran digital yang dilakukan oleh Nivea apakah efektif dalam meningkatkan niat beli konsumen menjadi fokus utama dalam penelitian ini. Sampel peneltian ditentukan dengan kriteria memiliki rentang usia 17-27 tahun atau masuk dalam rentang usia Gen Z, memiliki niat untuk membeli produk Nivea melalui aplikasi TikTok Shop dan berdomisili di DIY. Berdasarkan kriteria yang telah ditetapkan terdapat 190 responden. Teknik Partial Least Square Structural Equation Modeling (PLS-SEM) digunakan peneliti sebagai alat analisis data. Hasil pengujian statistic memperlihatkan sikap konsumen dipengaruhi oleh celebrity endorser, citra merek, beserta online customer review. Niat beli diberi pengaruh positif sekaligus signifikan oleh variabel citra merek, online customer review beserta sikap konsumen. Sementara celebrity endorser tidak memengaruhi niat beli. Niat beli melalui sikap konsumen diberi pengaruh positif sekaligus signifikan oleh variabel celebrity endorser, citra merek, beserta online customer review.]]>
<![CDATA[What Drives Impulse Buying on Shopee? Exploring the Influences of Live Streaming, Online Trust, and e-WOM ]]>
<![CDATA[Nurul Fadila]]>;
<![CDATA[Fitri Susilowati]]>;
<![CDATA[Saptaningsih Sumarmi]]>
<![CDATA[ Jurnal Ilmu Manajemen Vol. 14 No. 2 (2025): Jurnal Ilmu Manajemen ]]>
Publisher : <![CDATA[Universitas Muhammadiyah Palembang ]]>
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DOI: 10.32502/jim.v14i2.432
<![CDATA[E-commerce is the largest contributor to the digital economy in Indonesia in 2023. One of the e-commerce that is the main choice for conducting online transactions is Shopee. Judging from the large number of consumers' interest in visiting Shopee, it allows consumers to carry out unplanned purchasing behavior or impulsive buying when visiting Shopee. This study aims to determine the influence of Live streaming, online customer trust, and electronic word of mouth on impulsive buying on the Shopee e-commerce platform. The research method was carried out by analyzing primary data by distributing questionnaires via Google Forms to 120 respondents in the Special Region of Yogyakarta. Data collection in this study was carried out in June 2024 in the Special Region of Yogyakarta. Respondents in this study were Shopee application users aged 18 years and over, domiciled in the Special Region of Yogyakarta, and had made unplanned product purchases on Shopee. The study utilized a purposive sampling method to select participants. The data were analyzed using partial least squares structural equation modeling (PLS-SEM) with the aid of SMARTPLS software version 4.1.0.3. The results of this study indicate that both live streaming and electronic word of mouth do not have a significant effect on impulsive buying. While online customer trust has a positive and significant effect on impulsive buying on the Shopee e-commerce platform.]]>
<![CDATA[Navigating the Digital Landscape Spatially: Assessing P2P Lending Influence on Banking Performance and Risk in Indonesia ]]>
<![CDATA[Fitri Susilowati]]>;
<![CDATA[Suryanto Suryanto]]>
<![CDATA[ Media Ekonomi dan Manajemen Vol 40, No 1 (2025): January 2025 ]]>
Publisher : <![CDATA[Fakultas Ekonomika dan Bisnis UNTAG Semarang ]]>
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DOI: 10.56444/mem.v40i1.5345
<![CDATA[Research on the influence of digital finance on banking performance and risk is relevant, given the disparity development of the financial sector in Indonesia. The research method used a quantitative approach with data from the Financial Services Authority (OJK). Data processing employed Arellano Bond's two-step dynamic panel regression analysis (GMM), as the available data range was 2020-2022. The research conclusion asserts that banking performance has decreased due to the influence of Peer-to-Peer (P2P) lending. This research has also established that the influence of P2P presence on banking in Java did not differ from that observed outside of Java. The investigation of the influence of P2P lending on banking risk revealed no discernible effect. When researchers attempted to compare the disparities in the influence of P2P lending on risk, they discovered no differences between Java Island and outside Java Island. It implies that government policies encouraging financial institutions' development with digital platforms do not cause banking performance to decline. As such, stricter regulations on P2P lending are necessary to mitigate the risk of bad credit.]]>
<![CDATA[Peran Financial self efficacy memoderasi Literasi Keuangan dan Fintech Payment, Terhadap Perilaku Manajemen Keuangan ]]>
<![CDATA[Fitri Susilowati]]>;
<![CDATA[Nabila Alfi Rizqina]]>
<![CDATA[ JURNAL ILMIAH MANAJEMEN & BISNIS Vol 27, No 1 (2026): APRIL - SEPTEMBER 2026 ]]>
Publisher : <![CDATA[UNIVERSITAS MUHAMMADIYAH SUMATERA UTARA ]]>
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DOI: 10.30596/jimb.v27i1.29602
<![CDATA[Purpose – This study aims to examine the influence of financial literacy, fintech payments, and internal locus of control on financial management behaviour, with financial self-efficacy as a moderating variable, in a study of Generation Z in Java.Methodology – This study used a quantitative approach. Data were obtained from 240 Generation Z individuals in Java through questionnaires and analysed using Structural Equation Modelling-Partial Least Squares (SEM-PLS). The analysis was conducted to test the direct relationship between the variables and the moderating effect of financial self-efficacy.Findings – The results show that financial literacy and fintech payments have a significant positive effect on financial management behaviour, while internal locus of control has no effect. Financial self-efficacy moderates the influence of fintech payments on financial management behaviour, but does not moderate the influence of financial literacy and internal locus of control on financial management behaviour.Originality – This study contributes by partially examining the influence of financial literacy, fintech payments, and internal locus of control on financial management behaviour, while also positioning financial self-efficacy as a moderating variable. This study expands the literature on financial management behaviour by adding a limited moderating perspectiveImplications – These findings emphasise the need to maintain and direct financial literacy to maintain sound financial behaviour and management. Furthermore, the significant influence of financial self-efficacy on the relationship between fintech payments and financial management behaviour indicates that it plays a crucial role in regulating fintech payment use. With strong financial self-efficacy, Generation Z can utilise fintech payments as a financial management tool.]]>
