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ANALISIS IMPLEMENTASI SISTEM MANAJEMEN MUTU BERDASARKAN ISO 9001:2015 Azhari, Akmala Zulfa; Waluyowati, Nur Prima
Jurnal Kewirausahaan dan Inovasi Vol. 2 No. 3 (2023)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2023.02.3.05

Abstract

BAZNAS (the National Board of Zakat of the Republic of Indonesia) of X City applies a quality management system based on ISO 9001:2015 as its commitment to improve the administration quality of ZIS (zakat, infaq, and sadaqah) fund and DSKL (other religious social funds). The efforts of meeting the standard are aimed at increasing the trust of both muzakki and mustahik and carrying out an integrated information documenting process. The objective of this research is to analyze and identify the application, benefit, and obstacles of the ISO 9001:2015-based quality management system in BAZNAS of X City. The data of this qualitative case study was harvested from interviews and documentation. The results of the analysis demonstrate that BAZNAS of X City has applied the ten clauses of ISO 9001:2015 standard requirements. The implementation of ISO 9001:2015 has benefited the institution by enabling the acquisition of quality standards in delivering products and services to the customers, the ease in data tracing, and the minimization of risks. However, the implementation of ISO 9001:2015 is still hampered by the low human resource quantity and quality, which hinders the documentation process and the implementation of the said quality management system.
PENGENDALIAN PERSEDIAAN BAHAN BAKU MENGGUNAKAN METODE ECONOMIC ORDER QUANTITY Sulu, Rudi Bida; Waluyowati, Nur Prima
Jurnal Kewirausahaan dan Inovasi Vol. 2 No. 2 (2023)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2023.02.2.05

Abstract

This research was conducted because there was no specific method for managing raw material inventory at YY Kebab which resulted in high ordering costs due to the ordering frequency being too high and raw materials not being used optimally. This research uses the EOQ (Economic Order Quantity) method which will provide an overview of the optimal order quantity, optimal purchase frequency, safety stock and re-order point. The aim of this research is to know raw material inventory control processes with actual conditions and the influence of Economic Order Quantity method implementation on the total of raw materials inventory costs at YY Kebab. Data collection was carried out using observation and interview techniques, while the data analysis method used was the Economic Order Quantity method taking into account TIC (Total Inventory Cost), safety stock, reorder frequency, and ROP (Re-Order Point). The research results show that using the Economic Order Quantity method can reduce total inventory costs by a specific amount when compared to the actual method.
PENGARUH PERCEIVED EASE OF USE DAN PERCEIVED USEFULNESS TERHADAP ACTUAL USE Huda, Miftahul; Waluyowati, Nur Prima
Jurnal Kewirausahaan dan Inovasi Vol. 2 No. 4 (2023)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2023.02.4.04

Abstract

The purpose of this research is to discover and analyze the technology acceptance model (TAM), namely the influence of Perceived Ease of Use and Perceived Usefulness of Actual Use Ticket Vending Machine of MRT Jakarta. TAM is a technology acceptance theory that explains and estimates user acceptance of an information system. The research object used was MRT Jakarta ticket vending machine users. This research classifies as explanatory research that describes the causal influence between dependent variable and independent variables using quantitative approach and data collection method performed by closed-distribution of questionnaire, incorporating the five-point Likert scale. Sampling was done using the purposive sampling method. This research uses 150 respondents as its sample that falls under the criteria of those that have used the MRT Jakarta’s ticket vending machine. Data is then processed and analyzed using the multiple linear regression analysis method with the aid of the 25th version of SPSS IBM Statistic data processing software. This research discovers that Perceived Ease of Use and Perceived Usefulness have significant impact on Actual Use MRT Jakarta Ticket Vending Machine.
THE SUSTAINABLE COMPETITIVENESS OF NATURE-BASED TOURISM FROM THE TOURIST PERSPECTIVE ASSESSMENT Saldianovitta, Ine Rahmadania; Wijayanti, Risna; Waluyowati, Nur Prima
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 8 No 1 (2024)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/j25485024.y2024.v8.i1.6362

Abstract

This research aims to examine aspects of the competitiveness of natural tourist destinations, including eco-destination image, ecotourism experience, and destination quality so that they can contribute to environmental conservation efforts, sustainable use of natural resources, and determining strategies for managers of natural tourist destinations to improve quality. Moreover, the attractiveness of the tourist destinations it manages. Quantitative research collects, analyzes, and displays data numerically using empirical studies. Used in this research. A survey via questionnaire with closed questions was conducted at three natural tourist destinations in Batu City, namely Selecta Tourism, Jatim Park II, and Batu Love Garden. As a result, the respondents generally have good expectations for tourist destinations in Batu City regarding the eco-destination experience, image variables, and destination quality variables. However, in the Destination Quality variable, the amenities indicator, most respondents do not fully agree with access for people with disabilities and pregnant women and medical facilities around tourist destinations. So, the results of this research can be used as a review and evaluation for tourist destination managers and local governments regarding these facilities.
Analisis Perumusan Strategi Bisnis Pada Usaha Fesyen Adiwangsa, Adiwangsa; Waluyowati, Nur Prima
Jurnal Kewirausahaan dan Inovasi Vol. 3 No. 3 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2024.03.3.22

Abstract

The rapid growth of business in the fashion sector in Indonesia makes fashion business competition in Indonesia very tight. To be able to survive in the tight business competition in the fashion sector, Convoa Jakarta, a business engaged in the fashion industry, has a number of problems caused by the lack of planning and strategic management at Convoa Jakarta. This condition is the background of this research, with the aim of identifying internal and external factors of Convoa Jakarta, conducting analysis using strategy formulation to produce appropriate strategic decisions for Convoa Jakarta's business development. This study uses a descriptive qualitative approach with primary data sources in the form of primary data from interviews, as well as secondary data in the form of company documents and journal articles. The analysis tools used are IFE Matrix, EFE Matrix, SWOT, and QSPM Matrix. The results showed that QSPM Matrix produces business development strategies to increase market share for existing products by carrying out more intense marketing activities.   Abstrak Pesatnya pertumbuhan usaha dibidang fashion di Indonesia membuat persaingan usaha fesyen di Indonesia sangat ketat. Untuk dapat bertahan dalam ketatnya persaingan bisnis dibidang fesyen, Convoa Jakarta sebuah usaha yang bergerak dibidang industri fesyen memiliki sejumlah permasalahan yang disebabkan oleh minimnya perencanaan dan manajemen strategi pada Convoa Jakarta. Kondisi tersebut melatarbelakangi dilakukannya penelitian ini, dengan tujuan mengidentifikasi faktor-faktor internal dan eksternal Convoa Jakarta, melakukan analisis menggunakan formulasi strategi hingga menghasilkan keputusan strategi yang tepat guna pengembangan usaha Convoa Jakarta. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan sumber data utama berupa data primer dari wawancara, serta data sekunder berupa dokumen perusahaan dan artikel jurnal. Alat analisis yang digunakan yaitu IFE Matrix, EFE Matrix, SWOT, dan QSPM Matrix. Hasil penelitian menunjukan bahwa QSPM Matrix menghasilkan strategi pengembangan bisnis meningkatkan pangsa pasar untuk produk yang sudah ada dengan melakukan kegiatan pemasaran yang lebih intens.
Analisis Proses Produksi Dengan Value Stream Mapping Pada Industri Manufaktur Brilianto, Rafi; Waluyowati, Nur Prima
Jurnal Kewirausahaan dan Inovasi Vol. 3 No. 4 (2024)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/jki.2024.03.4.14

Abstract

Lean manufacturing is one of the concepts used as a strategy by manufacturing companies to remain competitive in the industry by reducing the seven wastes. PT Trafoindo Prima Perkasa is one such manufacturing company that produces electrical instruments such as transformers and is currently working on reducing waste. This research aims to identify the waste occurring in the production line of dry-type transformers, the activities causing waste, and efforts to minimize it. This type of research is exploratory, describing the phenomenon of waste in the production line of dry-type transformers. The research uses the value stream mapping (VSM) method with the value stream analysis tools (VALSAT) and process activity mapping (PAM). Based on the research results, the waste that occurs includes transportation (23.88%), motion (21.64%), waiting (18.65%), inventory (10.44%), defects (8.96%), over-processing (8.71%), and over-production (7.72%). The current state mapping shows a production lead time of 13 days 5 hours with a processing time of 68 hours and 8 minutes. After implementing recommendations to minimize waste, the future state mapping shows a reduction in the production lead time to 10 days and 5 hours and a reduction in processing time to 51 hours and 1 minute.   Abstrak Lean manufacturing merupakan salah satu konsep yang digunakan sebagai strategi perusahaan manufaktur agar tetap exist di persaingan industri dengan cara mengurangi 7 (tujuh) pemborosan (seven waste). PT Trafoindo Prima Perkasa merupakan salah satu perusahaan industri manufaktur instrumen listrik berupa trafo yang sedang berusaha mengurangi pemborosan. Penelitian ini bertujuan untuk mengetahui proses produksi yang terjadi di production line dry type transformer sudah optimal atau belum dan upaya upaya perbaikan untuk meminimasi pemborosan. Jenis penelitian ini merupakan exploratory research yang menjelaskan mengenai fenomena pemborosan terjadi di production line dry type transformer. Penelitian ini menggunakan metode value stream mapping (VSM) dengan alat analisis value stream analysis tools (VALSAT) dan process activity mapping (PAM). Berdasarkan hasil penelitian, pemborosan yang terjadi berupa transportation (23,88%), motion (21,64%), waiting (18,65%), inventory (10,44%), defect (8,96%), over-processing (8,71%), dan over-production (7,72%). Current state mapping menunjukkan jumlah production lead time selama 13 hari 5 jam dengan processing time selama 68 jam lebih 8 menit. Adapun setelah dilakukan rekomendasi perbaikan dengan meminimasi adanya pemborosan, hasil future state mapping menunjukkan adanya pengurangan jumlah production lead time menjadi 10 hari lebih 5 jam dan pengurangan jumlah processing time menjadi 51 jam lebih 1 menit.
Evaluating the Impact of Servicescape and Information Systems on University Students’ Academic Performance in Malang Waluyowati, Nur Prima; Riandi, Muhammad Hafiz
International Journal of Applied Business and International Management Vol 10, No 1 (2025): April 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v10i1.3875

Abstract

In the ever-changing world of higher education services, examining factors that impact students’ performance is important in making sure that student’s learning experience can be improved to reach academic success. This research investigates the impact of University Servicescape (USc) and Information Systems Implementation Quality (ISQ) on student performance in higher education institutions in Malang. USc refers to the physical environment and facilities provided by the university. At the same time, the ISQ pertains to the effectiveness and efficiency of the technological systems employed for academic and administrative purposes. Both factors have been deeply researched separately in the context of higher education service management, but no research has delved into both at the same time. A quantitative empirical survey-based study is employed to examine this topic. The sample consists of university students studying in Malang, East Java, Indonesia. The results empirically show that USc and ISQ significantly impact university student performance in higher education, particularly within institutions in Malang, East Java, Indonesia. These findings should be useful for policymakers, university administrators, and educators in enhancing the delivery of educational services in higher education institutions across Indonesia.
Operational Risk Analysis Using an Enterprise Risk Management (ERM) Approach in Startup Companies Bratandari, RR. Adristi; Waluyowati, Nur Prima
Jurnal Management Risiko dan Keuangan Vol. 4 No. 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This research discusses the efforts made by startup companies to minimize failures by identifying and analyzing operational risks that might occur in their business processes. The research object is FitAcademy.id by Fitinline.com, a startup company located in Yogyakarta City. The company uses a microlearning-based learning platform. However, various discrepancies in its operations have made the company not run well. This research aims to determine and explain the sources of such operational risk, particularly the biggest obstacles or challenges for the startup company, so that in the future the business owner can make better decisions and control risks. Using the Enterprise Risk Management (ERM) approach, this research found nine incidents of operational risk. Based on the results of the risk assessment, the biggest risk is delays in microlearning video making caused by the external factor, i.e., the client. The results of the analysis on the risk matrix show three levels: high, moderate, and low. The recommended efforts focus on high-level operational risks, namely obstacles in the creation of microlearning products or videos caused by the external factors, and moderate-level operational risks such as delays in work completion, application running errors during explanations to clients, and obstacles in the microlearning video production process caused by internal factors, i.e., talent or facilities, since it greatly influences the performance of all divisions and the company's efficiency in gaining profits.
Strategy To Increase Fruit Chips Production Using the Line Balancing Method Hakim, Oneilla Salsa Olga Nur; Waluyowati, Nur Prima
Jurnal Kewirausahaan dan Inovasi Vol. 4 No. 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The competition in food industry amid the raw material scarcity nowadays has urged operational managers to design more efficient production processes. Gapura, an SME in Batu City, is a home industry that produces five variants of fruit chips in several package sizes. Its production process is still hampered by unspecified layout arrangements, which prevents the attainment of maximum production line efficiency. the objective of this research is to identify the groupings of working elements and the efficiency of the fruit chips production in Gapura. Here line balancing method was used to analyze the production efficiency. The data of this quantitative descriptive study was harvested from observations, interviews, and documentation on the related object. This study finds that the production process in the enterprise has not applied the line balancing concept. In fact, the application of this method can reduce balance delay by 15.7% and increase line efficiency by 15.7%.
Reducing Manufacturing Defects Using Six Sigma DMAIC: A Case Study in MSG Production Nur Ramadhan, Andi Naufal; Waluyowati, Nur Prima
Jurnal Kewirausahaan dan Inovasi Vol. 4 No. 2 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The objectives of this research are to analyze product defects occurring in the production of MSG at PT Ajinomoto Tbk in Mojokerto and to identify the suitable improvement alternatives. Using DMAIC Six Sigma, this research started by classifying the defects using Critical to Quality (CTQ) tree. In the define stage, it was found that the causes of the defects are hopper jamming, broken MSG packaging, and MSG product spillage. The results from the define stage then underwent the measure stage to identify the production defect capability; the sigma scores of which were measured using Pareto Chart and Defect per Million Opportunity (DPMO). The scores were delivered to the analysis stage in order to identify the cause of the defect using Pareto Chart and Fishbone diagram. The results were analyzed further using Failure Mode Effect Analysis (FMEA) to pinpoint the highest cause of the defects, suggesting that the broken packaging and product spillage were caused by suboptimal monitoring and poor routine maintenance. The improve stage suggests alternate repair (control) to reduce the production defect. Based on the findings above, the suggestions are improving the SOP, increasing the frequency of machinery maintenance, and conducting continuous improvements to monitor the production process regularly. Keywords: “DMAIC”, “Six Sigma”, “FMEA”, “Hopper”, “Defect”