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All Journal Jurnal Media Akademik (JMA) Journal of Dedication in Community (JoDiC)
Istina Putri Rahayu
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Religion Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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ANALISIS FISHBONE PADA PROGRAM APLIKASI PELAYANAN PUBLIK “SIPRAJA” DI DESA TAMBAK SUMUR KECAMATAN WARU KABUPATEN SIDOARJO Istina Putri Rahayu; Adelia Bunga Oktarina
Jurnal Media Akademik (JMA) Vol. 2 No. 5 (2024): JURNAL MEDIA AKADEMIK Edisi Mei
Publisher : PT. Media Akademik Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62281/v2i5.323

Abstract

Kabupaten Sidoarjo tengah mengalami transformasi administratif melalui pengimplementasian e-government dalam semua aspek layanan publik. Program ini diaktualisasikan melalui Sistem Pelayanan Rakyat Sidoarjo (SIPRAJA). Tujuan dari penelitian ini adalah untuk mengidentifikasi dan menganalisis kompleksitas masalah yang muncul dalam layanan publik “SIPRAJA” dan mencari solusi holistik untuk mengatasinya. Penelitian ini dilaksanakan dengan menggunakan metode studi literatur, di mana data dikumpulkan melalui review dokumen, pencatatan, dan pengolahan informasi yang relevan. Informan penelitian ini meliputi Kepala Desa Tambak Sumur, Kasi Pelayanan Desa Tambak Sumur, dan warga desa yang berinteraksi dengan SIPRAJA. Metode analisis data meliputi pengumpulan data, reduksi data, penyajian data, dan pembuatan kesimpulan. Temuan dari penelitian ini memaparkan analisis dengan menggunakan diagram fishbone yang menunjukkan masalah dalam aplikasi SIPRAJA di Desa Tambak Sumur, Kecamatan Waru, meliputi empat aspek utama: a) Metodologi, yang mengindikasikan kekurangan dalam integritas dan evaluasi staf; b) Sarana dan Prasarana, dengan catatan kekurangan fasilitas pendukung dan proses layanan yang berlarut; c) Keuangan, yang terkait dengan masalah korupsi, kolusi, dan nepotisme yang menunjukkan penyalahgunaan dana atau kekuasaan; d) Personel, menyoroti rendahnya integritas staf dan praktek yang tidak etis.
Development of Sustainable Tourism Villages through Thematic Community Service Programs in Wonosunyo Village, Pasuruan Regency Muhammad David Gilang Putra Ramadhan; Fifin Rafina Yunitasari; Eliza Kristiana Dewi; Rishma Nurwijaya Ningrum; Putri Dwi Anugrahani; Nahdliyatul Faiziyah; Istina Putri Rahayu; Salsabilla Septianingrum; Fitri Nugraheni; Diah Ayu Apriliasari; Adam Rahmad Yani; Benjamin Razaan Ditama; Muhammad Nadhif Al Ghani
Journal of Dedication in Community Vol. 4 No. 1 (2026)
Publisher : Department of Physics, Faculty of Mathematics and Natural Sciences (FMIPA) Universitas Negeri Surabaya (UNESA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jodic.v4n1.p18-25

Abstract

The Merdeka Belajar Kampus Merdeka (MBKM) program through Community Service (KKN) represents the implementation of the Three Pillars of Higher Education, particularly community service aimed at empowering local communities through applied science and technology. This article presents the implementation of a Thematic KKN in Wonosunyo Village, Gempol District, Pasuruan Regency, a village with strong potential to develop as a sustainable tourism destination. Rich in natural landscapes, cultural heritage, and local traditions, the village offers various resources that can be elevated as tourism attractions. Using a participatory approach, students worked with the community to identify local potentials, address existing challenges, and implement strategic programs focused on tourism infrastructure, community empowerment, and improvements in education and health. The program demonstrated notable impacts, including increased community awareness, stronger participation, and improved capacity in managing village resources. Moreover, students gained practical experience in community empowerment and tourism-based village development. The success of this initiative highlights the importance of collaboration between academics, communities, and local governments in creating inclusive and sustainable development strategies. Wonosunyo Village thus holds the potential to become a leading tourist destination and a model for sustainable tourism village management.
Co-Authors Adam Rahmad Yani Adelia Bunga Oktarina Benjamin Razaan Ditama Diah Ayu Apriliasari Eliza Kristiana Dewi Fifin Rafina Yunitasari Fitri Nugraheni Muhammad David Gilang Putra Ramadhan Muhammad Nadhif Al Ghani Nahdliyatul Faiziyah Putri Dwi Anugrahani Rishma Nurwijaya Ningrum Salsabilla Septianingrum