Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) JOURNAL LA MEDIHEALTICO
Farrukh, Muhammad Junaid
Unknown Affiliation
Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Clinical Outcome of Diabetes Patients with Asthma Complications Using Corticosteroids Setya Ningtyas, Maria Sheila; Ramatillah, Diana Laila; Farrukh, Muhammad Junaid
Journal La Medihealtico Vol. 5 No. 4 (2024): Journal La Medihealtico
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamedihealtico.v5i4.1484

Abstract

Diabetes and asthma is disease No infectious However prevalence his Enough big in Indonesia. Study This aim For knowing the clinical outcome of diabetes patients with complications asthma who uses corticosteroids. Study This use method cohort retrospective and prospective for 3 months. Of 150 patients , 76% were Woman with level education the most namely SMA 44%. Obtained results prevalence use corticosteroids is methylprednisolone namely 45.4% with a period of use of 6-10 years. There is no significant relationship between type corticosteroids with clinical outcomes. Can concluded that the clinical outcome of patients who lived was 96.7% and those who died namely 3.33% as well No there is significant relationship between type corticosteroids with clinical outcomes.
Customer Satisfaction with Community Pharmacy Services and Its Determinant in Indonesia: A Cross-sectional Survey Yuliani, Rizka Prita; Muin, Fathul; Farrukh, Muhammad Junaid; Pribadi, Prasojo
JURNAL MANAJEMEN DAN PELAYANAN FARMASI (Journal of Management and Pharmacy Practice) Vol 14, No 1
Publisher : Faculty of Pharmacy, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jmpf.90552

Abstract

Background: Assessing customer satisfaction and its determinants are important for evaluating the quality of pharmaceutical services and identifying areas for improvement.Objectives: This study aims to evaluate the level of customer satisfaction and identify key factors associated with it.Methods: A cross-sectional study was conducted in 10 pharmacies located in Yogyakarta, Surakarta, and Magelang cities, involving a total of 1,200 customers. Data was collected using a validated patient satisfaction questionnaire from previous study and analyzed using SPSS 20 software. It was interviewed questionnaire that consists of three domains: sociodemographic characteristics, patient satisfaction, and opinions on service improvement in the community pharmacies. The inclusion criteria were customer who received services at community pharmacies between July and August 2021. Customers who were sick and unable to participate in an interview were eliminated from the study.  Results: The average overall satisfaction score obtained was 3.46 (SD ±0.34). The average customer satisfaction scores were as follows: facilities (3.92 ± 0.45), waiting time (3.76 ± 0.59), medicine stocks (3.54 ± 0.61), staff availability (3.25 ± 0.53), and counseling hours (3.18 ± 0.54).Conclusion: Overall, customers are quite satisfied with the community pharmacy services. There is a relationship between age, residence, education level, type of medicine, payment method, and experience in using pharmacy with customer satisfaction level. Community pharmacists should prioritize improving service quality by focusing on enhancing customer counseling and pharmacists’ skills in communication.
Co-Authors Fathul Muin Prasojo Pribadi Ramatillah, Diana Laila Setya Ningtyas, Maria Sheila Yuliani, Rizka Prita