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All Journal Lentera Pustaka Da'watuna: Journal of Communication and Islamic Broadcasting
Afriyani, Wilda
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Religion Education Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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Komunikasi yang Canggih di Era Society Industri 5.0 Afriyani, Wilda; Harahap, Mickael Halomoan; Harahap, Nursapia
Da'watuna: Journal of Communication and Islamic Broadcasting Vol 4 No 2 (2024): Da'watuna: Journal of Communication and Islamic Broadcasting
Publisher : Institut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/dawatuna.v4i2.6257

Abstract

Industry 5.0 is a new industrial era characterized by the use of advanced technology such as the Internet of Things (IoT), artificial intelligence (AI), and robotics. In this day and age, communication has become increasingly important as technological advances allow humans to interact more effectively with machines and systems. Advanced communications in the Industry 5.0 era require the use of new technologies such as augmented reality (AR) and virtual reality (VR) to enhance the user experience. For example, in manufacturing, AR can be used to visually guide workers through the production process, and VR can be used for training and simulations. In addition, AI technology also enables more effective communication between humans and machines. For example, in the automotive industry, AI can be used to monitor vehicle performance and provide early warning if there is a problem. This reduces downtime and increases production efficiency. As communication technology advances, concerns arise regarding changes in communication ethics. Apart from the many positive benefits, virtual communication also has a negative impact on society. This includes the development of individualistic personalities which can give rise to social communication crises, especially among the younger generation. This article discusses the communication ethics of young women on social media. Basically, communication ethics is very important and easy to implement. Both as media and as media. Good communication ethics prevent misunderstandings and arguments that lead to mutual insults. If the communication is rude, impolite, and far from moral values, especially if it is spread via unknown social media, then it is useless and will not provoke or cause conflict Maybe so
The Influence of Interpersonal Communication and Service Quality on Library Satisfaction at Universitas Negeri Medan Amin, Afriadi; Batubara, Abdul Karim; Fathurrahman, Muslih; Suyono, Hanny Chairany; Adellia, Mayranda; Afriyani, Wilda
Lentera Pustaka: Jurnal Kajian Ilmu Perpustakaan, Informasi dan Kearsipan Vol 11, No 1 (2025): June
Publisher : Library and Information Science Study Program, Faculty of Humanities, Univ. Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/lenpust.v11i1.69895

Abstract

Background: This research uses an effective understanding of interpersonal communication and finds out what influences library users to visit the library at Universitas Negeri Medan.Objective: The purpose of this study was to analyze the effect of interpersonal communication and service quality on library satisfaction at Universitas Negeri Medan.Methods: This data collection technique is through observation and documentation. This data analysis technique uses thematic analysis. In providing services, librarians must foster positive, transparent, and interpersonal relationships by providing services that make librarians very happy when visiting the library. Communication is one of the most important factors in working between humans and other people in the work environment, for example, between employees in the same position or employees in different positions. The purpose of this research is to obtain information or feedback and improve user-friendly services, which is a form of collaboration between users and librarians to understand the purpose and objectives.Results: The results of this study prove that the most important thing is the positive influence of positive service to visitors and the quality of service to the accuracy of consumers can be well received.Conclusion: Based on the results of the research, a desktop-based information system application can be produced that can handle library services, among others, such as membership registration services, loans, returns, storage, library catalogue services, and compensation services.
Co-Authors ABdul Karim Batubara, ABdul Karim Adellia, Mayranda Amin, Afriadi Harahap, Mickael Halomoan Muslih Fathurrahman Nursapia Harahap Suyono, Hanny Chairany