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Exploring the Impact of Discount Strategies on Consumer Ratings: An Analytical Study of Amazon Product Reviews Berlilana, Berlilana; Wahid, Arif Mu’amar; Fortuna, Dewi; Saputra, Alfin Nur Aziz; Bagaskoro, Galih
Journal of Applied Data Sciences Vol 5, No 1: JANUARY 2024
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v5i1.163

Abstract

This research delves into the influence of discount strategies on consumer ratings within the e-commerce landscape, particularly on Amazon. A logistic regression model assessed how discount percentages and product categories affect consumer ratings. The study followed a rigorous methodology, beginning with comprehensive data collection across diverse product categories on Amazon. This was succeeded by a detailed exploratory data analysis (EDA), data preprocessing, and subsequent model building. The model was then subjected to an extensive evaluation process, encompassing accuracy, precision, recall, F1-score, and ROC-AUC metrics. The evaluation revealed that the model achieved an accuracy of 74.94%, a precision of 72.69%, and a recall of 74.94%. The F1 score was calculated at 69.26%, and the ROC-AUC score was notably 78.24%. These metrics underscore the model’s capability to accurately predict consumer ratings influenced by discount strategies. Key findings highlighted the significant predictive power of discount percentages and specific product categories, particularly 'Home Kitchen', suggesting a complex relationship between discounts, product types, and consumer responses. Theoretically, the study enriches the understanding of consumer behavior in e-commerce, highlighting the nuanced impact of discount strategies on consumer satisfaction, especially in online retail contexts. For e-commerce businesses and marketers, the findings underscore the importance of strategically employing discount strategies and tailoring marketing approaches to specific product categories. This study emphasizes managing customer expectations and maintaining product quality alongside discounts. This research provides valuable insights for optimizing e-commerce strategies and paves the way for future investigations. It opens up avenues for further exploration into factors like product quality, brand reputation, shipping times, and the potential of consumer segmentation and sentiment analysis in enhancing marketing effectiveness. The study marks a significant contribution to the field by linking discount strategies with consumer ratings, using advanced data analytics to inform e-commerce practices in the digital age.
Optimizing Marketplace Registration Page Design with Predictive Heatmap Analysis Bagaskoro, Galih; Eko Saputro, Rujianto; Shouni Barkah, Azhari; Nanjar, Agi
Sinkron : jurnal dan penelitian teknik informatika Vol. 9 No. 2 (2025): Research Articles April 2025
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/sinkron.v9i2.14547

Abstract

Optimizing marketplace registration pages is crucial for improving user experience and conversion rates. This study evaluates the design of registration pages for four leading Indonesian marketplaces Tokopedia, Shopee, Blibli, and Lazada—using Predictive Heatmaps from UX Pilot alongside Heuristic Evaluation and Gestalt Principles. The analysis identifies key usability issues, such as distractions from branding elements, inconsistent visual hierarchy, and a lack of real-time validation and feedback mechanisms. Findings indicate that while branding elements effectively capture user attention, they often divert focus from essential features, a trend observed not only in these marketplaces but also in broader UI design contexts. such as Call-to-Action (CTA) buttons and registration forms. Shopee and Lazada successfully utilize high-contrast CTA buttons to direct user interaction, whereas Tokopedia and Blibli suffer from visual distractions caused by mascots and unnecessary decorative elements. Heatmap results also reveal inconsistent grouping of interface components, reducing page efficiency. To enhance user experience and conversion rates, recommendations include improving CTA button visibility through contrasting colors and strategic placement, minimizing decorative distractions, and implementing real-time validation and feedback. The application of Gestalt Principles further aids in optimizing interface organization by grouping related elements more effectively. This study underscores the importance of a structured design approach incorporating heuristic and predictive analytics to enhance the usability of online registration pages. Future research may explore the impact of interactive elements and A/B testing in refining registration interfaces.