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All Journal Digital Bisnis: Jurnal Publikasi Ilmu Manajemen Dan E-commerce Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Ummi Rahma
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Public Health

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Strategi Implementasi Logistik di Instalasi Farmasi Rumah Sakit Nurul Aini; Kania Rizqita Dewi; Ummi Rahma; Faza Duta Pramudyawardani; Sarah Rania Annisa; Safina Annajah; Acim Heri Iswanto
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1555

Abstract

In hospital pharmacy installations, strategic logistics management has a very important role in terms of drug supply because of its routine and periodic nature. Researchers utilize various literature that is related and relevant to research as a source to obtain data. In obtaining sources for this research literature study, the authors conducted a search from selected databases such as Google Scholar that matched the research topic using the keywords logistics management, pharmaceutical installations, and strategy. At the input step, a condition evaluation is performed using value factors that apply as input to logistics management at pharmaceutical installations in hospitals, which may be analyzed with 5M. To eliminate or reduce unintended bias, inventory selection and assessment must be done properly and according to a strategy. Even after carrying out and applying standards to the input factor availability strategy and the processing process, logistics availability difficulties still arise often. This might happen owing to the effect of unknown variables. The process of implementing logistics management at pharmaceutical installations in several hospitals has been carried out well when viewed from the 5M management factor (man, money, material, machine, and method). SIMRS, or Hospital Management Information System, is utilized by hospitals as a pharmaceutical information system, which is highly significant and beneficial in creating reports connected to medication supplies; yet, there are hospitals where the information systems are not used efficiently. Standard Operating Procedures (SOP) are used to manage pharmaceutical installations in hospitals, although there are still flaws in their implementation.
PENGARUH MUTU PELAYANAN TERHADAP KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT : Literature Review Rhaina Al Yasin; Nadya Salsabila; Ummi Rahma; Novita Dwi Istanti
Digital Bisnis: Jurnal Publikasi Ilmu Manajemen dan E-Commerce Vol. 1 No. 4 (2022): Desember : Digital Bisnis : Jurnal Publikasi Ilmu Manajemen dan E-Commerce
Publisher : Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1179.974 KB) | DOI: 10.30640/digital.v1i4.338

Abstract

Mutu pelayanan merupakan indikator penting bagi rumah sakit sebagai alat untuk mengukur kualitas dan keberhasilan pelayanan melalui kepuasan pasien. Pelayanan rawat jalan menjadi salah satu pelayanan yang ada di rumah sakit dimana pasien melewati serangkaian observasi untuk menentukan diagnosis sehingga bisa dilakukan upaya rehabilitatif tanpa perlu dirawat di tempat. Penelitian ini bertujuan untuk mengidentifikasi dan menganalisis pengaruh dari mutu pelayanan rumah sakit terhadap kepuasan pasien rawat jalan. Data sekunder yang digunakan dalam penelitian ini berasal dari jurnal terdahulu dalam rentang waktu 5 tahun terakhir. Sumber yang diambil tidak hanya berasal dari jurnal nasional, tetapi juga jurnal internasional dengan menggunakan Bahasa Inggris yang kemudian disaring sesuai dengan kriteria tertentu.. Berdasarkan hasil dari 8 jurnal yang dianalisis, terdapat beberapa indikator mutu pelayanan yang berkaitan dengan kepuasan pasien, yaitu keandalan, daya tanggap, jaminan, empati, serta bukti fisik. Hasil analisis jurnal dapat ditarik kesimpulan bahwa terdapat pengaruh antara kualitas mutu pelayanan rumah sakit terhadap kepuasan pasien rawat jalan. Semakin baik kualitas mutu pelayanannya, maka akan semakin baik pula respon yang diberikan pasien terhadap pelayanan rumah sakit. Salah satu dampak positif dari hal ini yaitu berupa loyalitas pasien untuk selalu berobat ke rumah sakit yang sama karena kualitas mutu yang baik.
Strategi Implementasi Logistik di Instalasi Farmasi Rumah Sakit Nurul Aini; Kania Rizqita Dewi; Ummi Rahma; Faza Duta Pramudyawardani; Sarah Rania Annisa; Safina Annajah; Acim Heri Iswanto
Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Vol. 3 No. 2 (2023): Juli : Jurnal Ilmu Kedokteran dan Kesehatan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jikki.v3i2.1555

Abstract

In hospital pharmacy installations, strategic logistics management has a very important role in terms of drug supply because of its routine and periodic nature. Researchers utilize various literature that is related and relevant to research as a source to obtain data. In obtaining sources for this research literature study, the authors conducted a search from selected databases such as Google Scholar that matched the research topic using the keywords logistics management, pharmaceutical installations, and strategy. At the input step, a condition evaluation is performed using value factors that apply as input to logistics management at pharmaceutical installations in hospitals, which may be analyzed with 5M. To eliminate or reduce unintended bias, inventory selection and assessment must be done properly and according to a strategy. Even after carrying out and applying standards to the input factor availability strategy and the processing process, logistics availability difficulties still arise often. This might happen owing to the effect of unknown variables. The process of implementing logistics management at pharmaceutical installations in several hospitals has been carried out well when viewed from the 5M management factor (man, money, material, machine, and method). SIMRS, or Hospital Management Information System, is utilized by hospitals as a pharmaceutical information system, which is highly significant and beneficial in creating reports connected to medication supplies; yet, there are hospitals where the information systems are not used efficiently. Standard Operating Procedures (SOP) are used to manage pharmaceutical installations in hospitals, although there are still flaws in their implementation.
Co-Authors Acim Heri Iswanto Aini Nurul Faza Duta Pramudyawardani Kania Rizqita Dewi Nadya Salsabila Novita Dwi Istanti Nurul Aini Rhaina Al Yasin Safina Annajah Sarah Rania Annisa