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All Journal Jurnal Ilmiah Administrasi Publik (JI@P) Solidaritas
Tri Haryanto, Aris
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PENGARUH KOMUNIKASI ORGANISASI, KEMAMPUAN KERJA DAN KEPEMIMPINAN TERHADAP KINERJA PEGAWAI NON MEDIS DI RSUD Dr. HARJONO S PONOROGO Budiono, Budiono; Tri Haryanto, Aris; Suryo Sardjono, Herning
JI@P Vol 13 No 2 (2024): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v13i2.10582

Abstract

Purpose of this studies to know the effect of organizational communication, work ability and leadership on the performance of non-medical employees. This type of research is explanatory research conducted at RSUD Dr. Harjono S Ponorogo. The research population was non-medical employees at Dr. RSUD. Harjono S Ponorogo, totaling 119 people and all of them were used as samples use population research techniques. Data collection techniques use questionnaires and literature study. The data analysis technique use multiple linear regression. The research results show that organizational communication has an effect on the performance of non-medical employees with a calculated t value of 4.010 with a p value (0.000) < 0.05. Work ability effect on performance of non-medical employees with a calculated t value of 4.365 with a p value (0.000) < 0.05. Leadership effect on performance of non-medical employees with a calculated t value of 4.095 with a p value (0.000) < 0.05. Organizational communication, work ability and leadership effect the performance of non-medical employees simultaniously with a p value of 0.000 <0.05.
Pengaruh Beban Kerja Dan Budaya Organisasi Terhadap Kinerja Pegawai Pada Kantor Sekretariat DPRD Kabupaten Wonogiri Adisya S, Salma; Tri Haryanto, Aris; Riris S, Sri
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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The purpose of this research is to study how organizational culture and workload impact on employee performance in the Wonogiri Regency DPRD Secretariat office. This study used a quantitative approach. The population used was all employees of the Wonogiri Regency DPRD Secretariat Office. The sample used was a saturated sample with 31 respondents. Data collection used questionnaires distributed to collect research data. The tests used consisted of validity, reliability, classical assumption tests, multiple linear regression analysis tests, t tests, F tests, and coefficient of determination tests. The results showed that organizational culture and workload have a significant influence on employee performance in the Wonogiri Regency DPRD Secretariat office. With an Fcount value of 25.566 and a coefficient of determination of 0.646, the Workload and Organizational Culture variables together have a significant effect on employee performance at the Wonogiri Regency DPRD Secretariat office. This shows that these variables explain 64.6 percent of the employee performance variable, and other variables not included in this study amounted to 35.4%. Keywords: Workload, Organizational Culture, Employee Performance
Kualitas Pelayanan Dalam Pembuatan Administrasi Kependudukan Di Dinas Kependudukan Dan Pencatatan Sipil Kota Surakarta Tahun 2024 Syamsidar, Syamsidar; Tri Haryanto, Aris; Winduro, Wirid
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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This research aims to describe the quality of service in creating population administration. The type of research used in this research is a qualitative descriptive method. The data collection techniques used were (1) interviews (2) observation (3) documentation. The data analysis techniques used are data collection, data presentation and conclusion drawing. The results of this research show that the quality of service in making Population Administration based on the 5 indicators proposed by Parasuraman, et al, namely the tangible dimension is adequate and has satisfied the applicant. Meanwhile, there are still shortcomings in the ease of accessing services, namely that there are still many people who do not know that services are online. Based on the Responsiveness dimension, it is quite good in responding to applicants, but there are some applicants who do not respond well due to miscommunication between employees and applicants, and also online facilities and infrastructure are not responded well because errors often occur and applicants have to contact the Population Service for action. continued and took quite a long time. Judging from the reliability dimension, assurance dimension and empathy dimension, it has been implemented well and the public is satisfied with the services provided by the Surakarta City Population and Civil Registration Service. Researchers provide recommendations for improving or updating online service procedures, improving the quality of the online registration application/web so that there are no frequent errors when operated by the public and promoting the official Surakarta City Dispendukcapil website to the public. Keywords: Population administration, Service Quality
PENGARUH BUDAYA ORGANISASI DAN KEMAMPUAN PEGAWAI TERHADAP KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS POLOKARTO Arum Ratnaningsih, Kharisma; Tri Haryanto, Aris; Suhita, Damayanti
JI@P Vol 13 No 1 (2024): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v13i1.10309

Abstract

This study aims to determine the effect of Organizational Culture and Employee Ability on the Quality of Health Services at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. The type of research conducted is causal associative research with a quantitative approach. The population in this study were all people who received services from the Polokarto Health Center, Polokarto District, Sukoharjo Regency. Sampling using Incidental Sampling technique. The basis for this sampling uses the Lemeshow formula with a sample size of 96. The data collection methods used in the study were observation, lift/questionnaire, and documentation. The data analysis technique used is descriptive statistics, validity test, reliability test, classical assumption test, multiple linear regression analysis, and hypothesis testing. The results concluded that Organizational Culture has a moderate effect on Health Service Quality and Employee Ability has a strong effect on Health Service Quality at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. Organizational Culture and Employee Ability also have a positive and significant effect on the Quality of Health Services at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. This is evidenced by the Fcount value of 65.574. When compared with the Ftable value of 3.083, then Fcount> Ftable. Meanwhile, the result of the coefficient of determination analysis is 0.570. This shows that 57% of the Service Quality variable can be explained by the Organizational Culture and Employee Ability variables.
Co-Authors Adisya S, Salma Arum Ratnaningsih, Kharisma Auriyanto, Guntur Budiono Budiono Damayanti Suhita Riris S, Sri Suryo Sardjono, Herning syamsidar syamsidar Winarti Winarti Winduro, Wirid