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All Journal International Journal of Artificial Intelligence Research Journal of Information Systems and Informatics Jurnal Teknik Informatika (JUTIF)
Andini, Dwi Yana Ayu
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Computer Science & IT Electrical & Electronics Engineering

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Journal : Journal of Information Systems and Informatics

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Agile Digital Transformation in Local Government: An Extreme Programming Approach to Public Service Mall Applications Andini, Dwi Yana Ayu; Rizki, Fahlul; Yulia, Aviv Fitria
Journal of Information System and Informatics Vol 7 No 2 (2025): June
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v7i2.1083

Abstract

The development of the web-based Public Service Mall (MPP) application aims to enhance the quality, efficiency, and accessibility of public services in Pringsewu Regency. Utilizing the Extreme Programming (XP) methodology, which focuses on iterative and collaborative software development, the application follows five main phases: planning, design, coding, testing, and release. Key features of the application include a service search function, a booking code-based queue system, service history tracking, and a user dashboard for seamless interaction. The implementation results demonstrate that the application significantly simplifies access to various public services, reduces physical queues, and improves transparency throughout the service process. System testing confirms that the application operates according to specifications, with a user satisfaction rate of 87% and a notable improvement in service response times. Therefore, this application serves as an effective digital solution that supports the transformation of modern public services, making them more responsive and accessible to the community's needs.
Co-Authors Agus Wantoro Aviv Fitria Yulia Bintoro, Panji Fitriana Fitriana Heni Pujiastuti Ikna Awaliyani Nopi Anggista Putri Rizki, Fahlul Sfenrianto, Sfenrianto Soeprihatini, Retno Ariza Sukarni Sukarni Wahyu Caesarendra Wiyanti, Zulvi Yuliana, Aviv Fitria