Article Per Year (5 Year)
p-Index From 2020 - 2025
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All Journal International Journal of Business, Law, and Education
Elnardy, Mohammad Caesario
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Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other

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The Role of Weekly One-on-One Meetings for Health Workers in Improving Patient Services in Quality Management Elnardy, Mohammad Caesario; Lestari, Septi Intan; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 5 No. 2 (2024): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v5i2.680

Abstract

Improving the quality of health services with weekly one-on-one meetings with health workers can improve the quality of health services. This research used a quantitative approach with an experimental design, involving all Medical Advisors as samples. Data is collected through valid and reliable instruments that measure the quality of One-on-one meeting. The research results showed a significant increase in service quality management after one-on-one meetings held. The average service quality score increased from 16.50 before and 43 after the intervention. There is a relationship between one-on-one meetings and improving the quality of health services. The coefficient of determination is 0.79, meaning that 79% of the variation in improving service quality is influenced by the One-on-one variable. Conclusion: Weekly one-on-one meetings are effective in improving service quality management at Klinik Lelaki Indonesia, so it is recommended to be adopted as a strategy to continuously improving service quality.
The Role of Peer-to-Peer Coaching in Improving Performance and Quality Management of Health Service Workers Elnardy, Mohammad Caesario; Widyasmoro, Adi; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.972

Abstract

This study aims to analyze the role of peer-to-peer coaching in improving the performance and quality management of healthcare workers. Using quantitative methods, this study involved 10 health workers at the Indonesian Men's Clinic. Data were collected through questionnaires and analyzed using linear regression. The results showed that peer-to-peer coaching had a significant effect on improving individual performance but had no impact on the management of healthcare quality. This study provides practical contributions for healthcare managers to adopt a coaching approach as a human resource development strategy.
The Influence of Safety Briefing, Knowledge and Awareness of Occupational Safety and Health in Realizing Zero Accidents in the Work Environment Widyasmoro, Adi; Elnardy, Mohammad Caesario; Supriyadi, Supriyadi; Zaharuddin, Zaharuddin
International Journal of Business, Law, and Education Vol. 6 No. 1 (2025): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v6i1.973

Abstract

Occupational safety is an important aspect of the work environment, especially in high-risk building operations. This study is expected to provide recommendations for companies, especially shopping centers in Indonesia, to improve occupational safety programs. Increasing occupational safety knowledge and awareness is expected to create zero accidents. This study uses a quantitative approach with a survey research design. The data obtained will be analyzed using the SPSS application. The t-test was conducted to compare the average knowledge and awareness of occupational safety before and after attending a safety briefing. In addition, regression analysis will be used to identify factors that influence the increase in occupational safety knowledge and awareness. This study shows that there is a strong relationship (84%) between the implementation of safety briefings, knowledge, and awareness of K3 in realizing zero accidents in the work environment.
Co-Authors Lestari, Septi Intan Supriyadi Supriyadi Widyasmoro, Adi Zaharuddin Zaharuddin, Zaharuddin