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All Journal Jurnal Manajemen Terapan dan Keuangan JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan) JURNAL EKSBIS
Naser Daulay, Aqwa
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Humanities Economics, Econometrics & Finance Education Social Sciences

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Pengaruh Gaya Komunikasi Dan Gaya Kepemimpinan Terhadap Loyalitas Barista Coffe Shop Medan Maulida, Syakya; Nasution, Muhammad Lathief Ilhamy; Naser Daulay, Aqwa
JPEK: Jurnal Pendidikan Ekonomi dan Kewirausahaan Vol 8 No 2 (2024): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jpek.v8i2.27214

Abstract

The study aim to know are there communication style and leadership style affect the loyalty of baristas in Medan coffee shops. The baristas in Medan City were the subjects of this study. The Associative Qualitative Method is the research technique employed; samples must fulfill the study specifications and have a minimum sample size of thirty respondents (Sugiyono, 2018: 138). Based on the data obtained from the distributed questionnaires, it results in a communication style that has a positive effect on barista loyalty. However, leadership style has no effect on barista loyalty
Pengaruh Dana Pihak Ketiga dan Nilai Agunan Terhadap Pembiayaan Murabahah Bil-Wakalah Pada Bank Syariah Indonesia Nuraini, Nuraini; Yanti, Nusantri; Naser Daulay, Aqwa
JPEK: Jurnal Pendidikan Ekonomi dan Kewirausahaan Vol 8 No 2 (2024): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jpek.v8i2.27280

Abstract

The aim of this research is to find out how the value of collateral and third party funds influences Murabahah Bil Wakalah financing at Bank Syariah Indonesia. To test multiple linear regression, this research uses a quantitative strategy with associative analysis and the Eviews 12 program. The financial records of PT Bank Syariah Indonesia for the period 2021–2023 are used as the population and sample in this research. The results of the analysis and testing of this research allow the following conclusions to be drawn: a. BilWakalah murabahah financing at Indonesian sharia banks benefits greatly from third party funds. b. The value of the collateral has a good and noteworthy influence on Bank Syariah Indonesia's Murabahah Bil Wakalah Financing. c. Murabahah Bil Wakalah financing at Sharia Commercial Banks in Indonesia is positively and significantly influenced by Third Party Funds and Collateral Value. This shows that Third Party Funds and the collateral value determined by Bank Indonesia have an influence on the demand for murabahah bil wakalah financing. Most Islamic banks base their murabahah margin determination on Third Party Funds. Apart from that, collateral is also a top priority in Bank Syariah Indonesia's Murabahah BilWakalah Financing program to provide confidence to the bank regarding the funds channeled in the form of financing. This is done with the hope that if a problem occurs, the guarantee or collateral can be used as a lifeline to ensure the bank's operations run smoothly
HR ANALYSIS TO IMPROVE EMPLOYEE PERFORMANCE USING SWOT AND QUANTITATIVE STRATEGY PLAINING MATRIX (QSPM) METHOD (CASE STUDY OF PT BUMIDA MEDAN) Afrilinda Lubis, Yeni; Harmain, Hendra; Naser Daulay, Aqwa
JURNAL EKBIS Vol 25 No 1 (2024): EKBIS (Jurnal Analisis, Prediksi dan Informasi
Publisher : Universitas Islam Lamongan

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Abstract

The purpose of this study is to clarify what problems are causing the decline in employee productivity and what can be done to improve employee productivity, as well as to clarify problems related to improving employee productivity and QSPM analysis of improvement strategies. Employee productivity of PT Bumida Medan. PT Bumida Medan is an insurance company that offers various types of insurance products. After observation and discussion with the management of PT Bumida Medan, it was found that among the various problems faced by the staff were many staff who were not disciplined regarding permission to participate. Many employees came late to the office to ask for permission. In addition, the insurance sales plan was not achieved. The insurance sales target also slumped due to higher costs and lower employee productivity. Based on these problems, it can be concluded that the main problem faced by PT Bumida Medan is low employee productivity. To overcome all these problems, the company needs to improve or increase the productivity of its employees. Therefore, this study uses the SWOT approach to determine strategies to improve employee productivity at PT Bumida Medan and among the many alternative strategies to improve employee productivity, the author uses the QSPM technique to evaluate the optimal strategy to be chosen. The results of this study are based on the results of the IFE matrix, indicating that the evaluation of optimal strategies must go through the WT strategy, namely a lack of career ladder, clarifying ranks, manual work methods, maintaining marketing graphics. In addition, the WT strategy in square V explains that companies can use market penetration strategies, as well as HR and product development through clear career ladder training, job promotions, work methods according to needs, modern marketing penetration to increase product sales. The suggestions in this study are expected that PT Bumida Medan can develop a performance improvement plan in order to perform better.
Analisis Keberlanjutan Usaha Kecil Berbasis Kearifan Lokal (Studi Kasus Rumah Makan Holat Suka Rame Kec. Sungai Kanan, Kab. Labuhan Batu Selatan) Nasution, Rahman Ali; Syahriza, Rahmi; Naser Daulay, Aqwa
JPEK: Jurnal Pendidikan Ekonomi dan Kewirausahaan Vol 8 No 3 (2024): JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan)
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/jpek.v8i3.27715

Abstract

This study aims to determine and analyze the sustainability of the traditional holat food business based on local wisdom and is the main menu at the Holat Suka Rame restaurant in Sungai Kanan District, Labuhan Batu Selatan Regency. The method used in this research is descriptive with a qualitative approach, the research informants are business owners, children of business owners, employees, and 2 customer informants. Data collection is done through interviews, observation, and documentation, the data is then collected to be analyzed qualitatively descriptive. After collecting, data processing can be concluded that to advance the business, business sustainability must be done systematically. Holat Suka Rame restaurant is one type of local wisdom business that has managed to maintain its success through several strategies applied in mandailing terms called marbagas (hereditary heritage), then in business management they apply the mandailing philosophy of dalihan na tolu (family cooperation), and the Holat Suka Rame restaurant business development strategy to various cities is based on careful calculation, which in mandailing terms is called tamba tupang (strategic planning). by involving all family members in various aspects of the business. By involving all family members in various aspects of operations and maintaining a distinctive taste, this business is able to expand to various cities without competing with each other between branches. The strategic location calculation allows the Holat Suka Rame restaurant to remain crowded during lunch and dinner hours, thus creating prosperity for the extended family that runs it.
DAMPAK KUALITAS PELAYANAN TERHADAP TINGKAT KEPUASAN KONSUMEN PADA SPBU TANJUNG MORAWA Roren, Yeli; Tambunan, Khairina; Naser Daulay, Aqwa
Jurnal Manajemen Terapan dan Keuangan Vol. 14 No. 03 (2025): Jurnal Manajemen Terapan dan Keuangan
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v14i03.48460

Abstract

Penelitian ini dilakukan untuk mengeksplorasi dampak kualitas layanan terhadap tingkat kepuasan pelanggan di SPBU Tanjung Morawa. Kualitas layanan diidentifikasi melalui lima aspek SERVQUAL, yakni bukti fisik (tangibles), keandalan (reliability), kecepatan tanggapan (responsiveness), jaminan (assurance), dan kepedulian (empathy). Pendekatan yang digunakan bersifat kuantitatif dengan model hubungan asosiatif, melibatkan pelanggan SPBU sebagai sampel. Pengumpulan data dilakukan melalui kuesioner, kemudian dianalisis menggunakan regresi linear berganda. Hasil penelitian memperlihatkan bahwa kualitas layanan secara keseluruhan memiliki pengaruh yang signifikan terhadap kepuasan pelanggan. Seluruh dimensi memberikan kontribusi positif, di mana jaminan (assurance) menempati posisi paling dominan dalam meningkatkan kepuasan. Temuan ini menekankan bahwa kepuasan konsumen dapat dicapai dengan meningkatkan kualitas layanan melalui penyediaan fasilitas yang memadai, pelayanan yang dapat diandalkan, respons yang cepat dari petugas, rasa aman bagi pelanggan, serta perhatian dan empati dalam melayani.
Co-Authors Afrilinda Lubis, Yeni Hendra Harmain Maulida, Syakya Muhammad Lathief Ilhamy Nasution Nasution, Rahman Ali Nuraini Nuraini Rahmi Syahriza, Rahmi Roren, Yeli Tambunan, Khairina Yanti, Nusantri