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All Journal IJoLE: International Journal of Language Education Empowerment : Jurnal Pengabdian Pada Masyarakat
Sunendar, Neidya Fahma
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Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Language Education for Development: Enhancing Regional Banks' Performance through Illocutionary Speech Act Mastery in Indonesia Sunendar, Dadang; Erlina, Erlina; Sundari, Sri; Hardini, Tri Indri; Maulana, Cepri; Sunendar, Neidya Fahma
International Journal of Language Education Vol. 8, No. 3, 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/ijole.v8i3.66490

Abstract

This study aims to explain how language plays a significant role in improving the performance of regional development banks in Indonesia. The method used was qualitative with a questionnaire instrument involving 6 regional development banks in Indonesia. Some of the main findings are 24 statements were found, 19 of which fall into 5 categories, namely assertive illocutionary speech acts, directive illocutionary speech acts, expressive illocutionary speech acts, commissive illocutionary speech acts, and declarative illocutionary speech acts. In its implementation, the process emphasizing the humanistic approach scored over 90%. By prioritizing language training initiatives that emphasize the mastery of illocutionary speech acts, regional banks in Indonesia can expect improved operational efficiency, strengthened customer relationships and a more strategic approach to communication, contributing to the overall development and success of the banking sector. This study is limited to the context of only one type of bank, the regional development bank. It is further suggested that there is a strong need to provide adequate and timely capacity building for the employees of regional development banks, particularly in language training as part of public service and satisfaction development.
Internasionalisasi Bahasa Negara Melalui Pelatihan Pengajar BIPA di Perancis Sunendar, Dadang; Hardini, Tri Indri; Sunendar, Neidya Fahma
Empowerment: Jurnal Pengabdian pada Masyarakat Vol 6 No 1 (2026): Empowerment
Publisher : LP2M STAI Darul Kamal NW Kembang Kerang-NTB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51700/empowerment.v6i1.1276

Abstract

As the national language, Indonesian plays a strategic role as a national identity and an instrument of global diplomacy. In line with Law Number 24 of 2009, the internationalization of Indonesian is carried out through the Indonesian Language for Foreign Speakers (BIPA) program. This research aims to analyze the position of Indonesian, language politics and planning, and BIPA development strategies through a Participatory Action Research (PAR) approach. The PAR method was implemented through planning, action, and reflection with BIPA teachers in France during a training session held on July 17–18, 2025, at the Indonesian Embassy in France. The results indicate that Indonesian has strengths in terms of regulations, history, and number of speakers, as well as significant potential to become an international language. However, weaknesses remain, such as low public ideological understanding and limited vocabulary. The implementation of language policy also faces challenges in the public sphere. The BIPA development strategy emphasizes ongoing training, strengthening teaching materials, research, and cross-institutional collaboration. The PAR approach has proven effective in producing contextual and sustainable solutions.
Co-Authors Dadang Sunendar Erlina Erlina Maulana, Cepri Sundari, Sri Tri Indri Hardini