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ISU-ISU PERMASALAHAN ADMINISTRASI PUBLIK DI INDONESIA putri, dina amalia; M. Fachri Adnan
Jurnal Manajemen, Ekonomi dan Akutansi (JUMEA) Vol. 2 No. 1 (2024): Juli
Publisher : Merwin Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69820/jumea.v2i1.98

Abstract

Public administration is the art and science of organizing public administration and task execution procedures. This research aims to explore how many public administration issues are still waiting to be clarified, researched, analyzed, studied scientifically, and found solutions to solve them in a sustainable and multidisciplinary manner. This research was conducted using the literal development method which involves the use of Public Administration. This study states that the New Public Service Perspective in Good Governance is the most appropriate for the current conditions in managing public service problems in Indonesia.
Partisipasi Masyarakat Dalam Penggunaan Layanan Mandiri Pada Sistem Informasi Desa (SID) Di Desa Marunggi Kecamatan Pariaman Selatan Della Dwi Safitri; M. Fachri Adnan
Jurnal Administrasi Pemerintahan Desa Vol. 6 No. 1 (2025): Maret
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/villages.v6i1.198

Abstract

Penelitian ini berdasarkan pada masalah minimnya partisipasi masyarakat dalam penggunaan layanan mandiri, pemahaman masyarakat yang masih terbatas, lambatnya respons terhadap masyarakat terkait penggunaan layanan mandiri, serta kendala jaringan dan sistem saat mengaksesnya. Tujuan dari penelitian ini adalah untuk menjelaskan partisipasi masyarakat dalam penggunaan layanan mandiri serta faktor yang mempengaruhi partisipasi masyarakat dalam penggunaan layanan mandiri pada Sistem Informasi Desa (SID) di Desa Marunggi Kecamatan Pariaman Selatan. Jenis penelitian ini kualitatif dengan menggunakan metode deskriptif. Pengumpulan data dilakukan melalui wawancara dan studi dokumentasi. Untuk menguji keabsahan data, diterapkan teknik triangulasi sumber. Teknik analisis menggunakan model interaktif yang melibatkan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukan bahwa partisipasi masyarakat dalam penggunaan layanan mandiri pada Sistem Informasi Desa (SID) sudah berjalan mulai dari tahun 2017 masih tergolong rendah. Hal tersebut dapat dilihat berdasarkan jumlah masyarakat yang menggunakan atau memanfaatkan layanan mandiri pada Sistem Informasi Desa sangat sedikit jika dibandingkan dengan jumlah  masyarakat yang mengurus permohonan dan mencari informasi kegiatan desa  langsung ke kantor desa bahkan langsung bertanya kepada kepala dusun. Minimnya minat masyarakat dalam penggunaan layanan mandiri pada SID dipengaruhi oleh ketidaktahuan masyarakat dengan kehadiran layanan mandiri dan kurangnya pemahaman masyarakat mengenai teknologi, serta kebiasaan masyarakat yang sulit dirubah agar terbiasa dengan digitalisasi. Adapun kesalahan-kesalahan yang sering terjadi dalam penggunaan layanan mandiriini juga disebabkan oleh budaya literasi masyarakat masih sangat kurang, saat penggunaannya jika terjadi kesulitan masyarakat cenderung langsung menyerah dan menganggap pelayanan secara online ini sulit. Faktor yang mempengaruhi partisipasi masyarakat dalam penggunaan layanan mandiri pada Sistem Informasi Desa di Desa Marunggi Kecamatan Pariaman Selatan yakni karena adanya kurangnya sosialisasi kepada masyarakat, kurangnya pemahaman masyarakat terhadap layanan mandiri, lambatnya respon dalam pelayanan, jaringan internet yang kurang stabil.
Analisis Proses Rekrutmen Kelompok Penyelenggara Pemungutan Suara (KPPS) Pemilu Tahun 2024 Di Kecamatan Dolok Kabupaten Padang Lawas Utara Imam Pujima Jailani Hasibuan; M. Fachri Adnan
Jurnal Administrasi Pemerintahan Desa Vol. 6 No. 1 (2025): Maret
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/villages.v6i1.232

Abstract

Penelitian ini dilatarbelakangi banyaknya ditemukan anggota KPPS yang tidak mengerti dengan tugasnya ,tidak melaksanakan sesuai tupoksi dan banyak juga ditemukan anggota KPPS yang tidak melek teknologi sehingga banyak terjadi kesalahan pada saat pelaksanaan pemilu 2024 dikecamatan Dolol. Penelitian ini bertujuan menganalisis terkait permasalahan proses rekrutmen anggota KPPS yang dilakukan oleh PPS pada pemilu 2024 di Kecamatan Dolok Kabupaten Padang Lawas Utara. Penelitian ini menggunakan pendekatan kualitatif deskriptif, di mana data diperoleh melalui wawancara mendalam dan studi dokumentasi. Uji keabsahan data digunakan tehnik triangualasi. Data penelitian dianalisis dengan model tradisi analisis kualitatif yaitu tradisi Manual Data Analysis Procedure (MDAP). Hasil penelitian menunjukkan bahwa Proses Rekrutmen Anggota Kelompok Penyelenggara Pemungutan Suara (KPPS) menggunakan tiga tahapan yaitu tahap sourcing process, tahap selection process, dan tahap user process. Terdapat beberapa permasalahan dalam proses rekrutmen angggota kpps yaitu distribusi informasi rekrutmen belum merata, Pelatihan dan simulasi yang diberikan kepada anggota KPPS di Kabupaten Padang Lawas Utara belum optimal, dan Proses seleksi dan pelatihan kurang transparan, terutama dalam hal pemantauan oleh pihak independen.
Implementation Of The Corporate Social Responsibility (CSR) Program In Improving Community Welfare In Lubuk Pinang Village Mukomuko District : Implementasi Program Corporate Social Responsibility (CSR) Dalam Meningkatkan Kesejahteraan Masyarakat Di Desa Lubuk Pinang Kabupaten Mukomuko Liffia Riska Pinda; M. Fachri Adnan
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 8 No 2 (2024): SANTHET: (JURNAL SEJARAH, PENDIDIKAN DAN HUMANIORA) 
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v8i2.4156

Abstract

This research was motivated by a problem discovered by the Corporate Social Responsibility (CSR) of PT. Sapta Sentosa Jaya Abadi, Lubuk Pinang Village, there were still several inequalities that occurred which were not in accordance with community expectations. This research aims to analyze the implementation of Corporate Social Responsibility (CSR) carried out by PT. Sapta Sentosa Jaya Abadi to pay attention to environmental conditions and community welfare and to find out what factors influence them. This research is included in the field research category with a qualitative approach. Data collection techniques use interviews and documentation. The research results show that PT. Sapta Sentosa Jaya Abadi has indeed implemented Corporate Social Responsibility (CSR), in this case the company has carried out various kinds of social activities towards the environment and society, but there are still several shortcomings and obstacles in the process. Apart from that, there are factors that influence the implementation of PT Sapta Sentosa Jaya Abadi's Corporate Social Responsibility (CSR) program, seen from supporting and inhibiting factors. The supporting factor is the synchronization between the proposals from the buffer villages and the CSR program which works together to implement the CSR program of PT. Sapta Sentosa Jaya Abadi in improving the welfare of the community in Lubuk Pinang village. Meanwhile, the inhibiting factor that is an obstacle is that CSR which is realized is not yet significant for society.
The Effect of Socialization of the I-BOSS System on the Effectiveness of Using I-BOSS at the Directorate of Goods Traffic Services and Capital Investment of BP Batam: Pengaruh Sosialisasi Sistem I-BOSS Terhadap Efektivitas Penggunaan I-BOSS Pada Direktorat Pelayanan Lalu Lintas Barang dan Penanaman Modal BP Batam Nor Ashikin; M. Fachri Adnan
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 8 No 1 (2024): Santhet : Jurnal Sejarah, Pendidikan, dan Humaniora
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v8i1.3760

Abstract

The socialization of the I-BOSS system carried out by the Traffic Directorate is a step taken to introduce the I-BOSS system to business actors in order for it to be understood and researched by the public. However, the implementation is still not optimal and evenly distributed to business actors, so a large number of people have yet to receive socialization and do not understand the use of the I-BOSS system. In this research, the socialization of the I-BOSS system still needs to be improved to make it easier for business actors to process business permits. The aim of this research is to explain the influence of socialization of the I-BOSS system on the effectiveness of using I-BOSS. The quantitative approach uses descriptive causality with a simple regression method. The research sample was 100 people with probability sampling. The study's findings indicate that socialization of the I-BOSS system has a significant effect on the effectiveness of using the I-BOSS system by 55.7%.
MANAJEMEN PELAYANAN PUBLIK DIGITAL: ANALISIS KOMPARATIF IMPLEMENTASI DIGITAL GOVERNANCE DI NEGARA MAJU DAN NEGARA BERKEMBANG Silvina Tri Dewi; Afriva Khaidir; M. Fachri Adnan
Integrative Perspectives of Social and Science Journal Vol. 3 No. 06 Juni (2026): Integrative Perspectives of Social and Science Journal
Publisher : PT Wahana Global Education

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Transformasi digital telah mengubah paradigma penyelenggaraan pelayanan publik di berbagai negara. Digital governance menjadi instrumen strategis dalam meningkatkan kualitas tata kelola pemerintahan modern. Penelitian ini bertujuan untuk menganalisis secara komprehensif implementasi digital governance dalam manajemen pelayanan publik, membandingkan karakteristik, tantangan, dan faktor keberhasilan antara negara maju dan negara berkembang. Kajian ini menggunakan pendekatan studi literatur sistematis dengan menganalisis berbagai sumber akademik, laporan kebijakan, dan studi kasus implementasi digital governance di berbagai negara.Penelitian menunjukkan bahwa negara maju telah mencapai tahap integrasi penuh dengan pemanfaatan teknologi mutakhir (AI, blockchain, big data), interoperabilitas sistem yang tinggi, serta orientasi layanan citizen-centric berbasis life events. Sebaliknya, negara berkembang masih berada pada tahap transisi dengan digitalisasi parsial, keterbatasan infrastruktur, kesenjangan digital, dan kapasitas SDM yang terbatas. Keberhasilan transformasi digital tidak hanya bergantung pada kondisi ekonomi, tetapi juga pada komitmen politik, kepemimpinan digital, penguatan regulasi, dan pengembangan kapasitas aparatur yang berkelanjutan. Diperlukan pendekatan bertahap, investasi infrastruktur inklusif, penguatan kompetensi digital, serta kerangka regulasi komprehensif untuk mewujudkan pemerintahan digital yang efektif dan inklusif.
Efektivitas Pelayanan Padang Command Center (PCC) 112 dalam Mendukung Program Smart City di Kota Padang Anjel Anjel; M. Fachri Adnan
Al-DYAS Vol 5 No 2 (2026): JUNI
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/aldyas.v5i2.10018

Abstract

The development of the smart city concept encourages local governments to provide public services that are more responsive, integrated, and information technology-based. Padang City has operated Padang Command Center (PCC) 112 as an integrated emergency service center that connects the public with various government agencies in real time. However, the effectiveness of PCC 112 services in supporting smart city governance still needs to be examined empirically because its success depends heavily on response quality, timeliness, and public satisfaction as service users. This study aimed to analyze the effectiveness of PCC 112 services in terms of institutional aspects, resources, and the achievement of public service objectives within the smart city framework. This study used a descriptive qualitative approach. Data were collected through in-depth interviews with operators, relevant officials, and community members who used the service, as well as documentation studies of performance reports and applicable regulations. The results showed that PCC 112 had successfully integrated various complaint channels and emergency services into a single integrated platform with a relatively rapid response time. However, service effectiveness still faced several challenges, including limited trained human resources, technological infrastructure that was not yet fully optimal, varying levels of public digital literacy, and service socialization that had not been evenly distributed across all areas of the city. The conclusion of this study emphasizes that PCC 112 has demonstrated fairly good effectiveness in supporting the implementation of a smart city in Padang City, but it still requires strengthening institutional capacity, improving digital infrastructure, and expanding socialization continuously so that the service can operate more optimally and provide broader impacts for the community.
Advokasi Dinas Lingkungan Hidup untuk Meningkatkan Partisipasi Masyarakat dalam Pengelolaan Sampah di Kota Padang Nadira Sepvani; M. Fachri Adnan
YASIN Vol 5 No 1 (2025): YASIN: Jurnal Pendidikan dan Sosial Budaya
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v5i1.4874

Abstract

This research explains the environmental agency's advocacy to increase community participation in waste management in Padang City as well as the factors inhibiting the environmental agency's advocacy to increase community participation in waste management in Padang City. This study uses a qualitative descriptive methodology. Observations, interviews and documentation studies were used to collect data. Participants selected using purposive sampling included employees from the Padang City Environmental Service, Waste Bank Managers, and the community. To ensure the validity of this research data, source triangulation and method triangulation methods were used, and interactive models were used to analyze the data. The results of the research show that the environmental department has not done much to encourage people to become more involved in waste management in Padang City. Implementation of environmental policy advocacy to increase community participation in waste management aims to build awareness, change behavior and create policies that support effective waste management. Implementation of environmental policy advocacy uses various strategies, including educational outreach, formation of waste banks, collaboration with stakeholders, use of social media and mass media. The inhibiting factors for advocacy in increasing community participation in waste management in Padang City are lack of public awareness and knowledge, limited infrastructure and facilities, limited budget.
Strategi Badan Pengawas Pemillihan Umum (Bawaslu) dalam Mengawasi Pelaksanaan Pemilu Tahun 2024 di Kabupaten Pesisir Selatan Natasha Amanda; M. Fachri Adnan
YASIN Vol 5 No 1 (2025): YASIN: Jurnal Pendidikan dan Sosial Budaya
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/yasin.v5i1.4944

Abstract

This research discusses Bawaslu strategy in supervising the implementation of the 2024 General Election in Pesisir Selatan Regency. The issues raised are the strengths, weaknesses, opportunities and threats of Bawaslu in ensuring elections run honestly, considering the many potential events that occur during the election process. This research aims to identify and analyze Bawaslu strategy in dealing with weaknesses and threats as well as monitoring efforts carried out in order to improve the quality of elections. The method used in this research is a qualitative approach with descriptive research type. Data was collected through in-depth interviews with members of Bawaslu, KPU, Prosecutor's Office, PTPS, members of political parties and the public, as well as studying documentation related to the election. To test the validity of the data, source and technical triangulation techniques were used. Data analysis was carried out using qualitative analysis techniques, namely data reduction, data presentation, and drawing conclusions. The research results show that Bawaslu strategy in Pesisir Selatan Regency includes increasing awareness and strengthening compliance with election regulations, coordinating with relevant stakeholders, increasing community participation in supervision, and applying technology in supervision. Even though there are several weaknesses and threats such as limited human resources, limited time, limited authority in taking action and geographical conditions, Bawaslu continues to try to optimize its supervisory role to ensure fair and accountable elections.