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All Journal Journal of Humanities and Social Studies ARRUS Journal of Social Sciences and Humanities
Santika, I Putu
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Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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The influence of workload and competence on employee performance through satisfaction as an intervening variable (Study on the Inpatient Installation of RSU Negara) Putra, I Putu Eka Suadnyana Putra; Kusumawijaya, Ida Ketut; Santika, I Putu
ARRUS Journal of Social Sciences and Humanities Vol. 5 No. 4 (2025)
Publisher : PT ARRUS Intelektual Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/soshum4081

Abstract

This study analyzes the effect of workload and competence on employee performance, using satisfaction as an intervening variable. The population was 186 nurses and midwives working in the inpatient installation room of RSU Negara. A sample of 65 was taken using proportional random sampling. Data analysis techniques included validity test analysis, reliability, classical assumptions, and path analysis. The results showed that workload had a negative and significant effect on employee job satisfaction and performance; competence had a significant positive effect on employee job satisfaction and performance; job satisfaction had a significant positive effect on employee performance; workload had a negative effect on employee performance through job satisfaction as an intervening variable at RSU Negara. These results showed that job satisfaction could not be an intervening variable on the effect of workload on employee performance at RSU Negara. Competence had a positive effect on employee performance through job satisfaction as an intervening variable at RSU Negara. These results showed that job satisfaction could be an intervening variable on the effect of competence on employee performance at RSU Negara. The research suggests that management at RSU Negara can reduce workload, improve competence, and increase employee job satisfaction to improve employee performance.
The Influence Of Emotional Intelligence And Job Stress On Organizational Commitment Through Job Satisfaction As A Mediating Variable At The Bali Office BASARNAS Sidakarya, Nyoman; Dewi, Luh Komang Candra; Santika, I Putu; Antari, Ni Luh Sili
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol 9, No 2 (2025): Journal of Humanities and Social Studies
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v9i2.12706

Abstract

The objective of this study is to empirically examine the impact of emotional intelligence and occupational stress on organizational commitment, with the hypothesis that job satisfaction will serve as an intermediary variable between the predictor variables and the dependent variable. This investigation is being conducted at the Bali National Search and Rescue Agency (BASARNAS) Office. The population of this study comprised 130 employees of the Bali BASARNAS Office. The total sample size of the study was 130 individuals. The data analysis technique that was employed was path analysis, for which the data underwent testing to ascertain its validity, reliability, and classical assumptions. The findings indicated that emotional intelligence exhibited a positive and significant impact on job satisfaction and organizational commitment. Conversely, job stress demonstrated a negative and significant effect on job satisfaction and organizational commitment. Furthermore, job satisfaction exerted a positive and significant influence on organizational commitment. Job satisfaction positively influenced organizational commitment, which was facilitated by emotional intelligence. The present study hypothesizes that organizational commitment can act as a mediating variable on the influence of emotional intelligence on employee organizational commitment. It is predicted that job stress will have a negative effect on organizational commitment through job satisfaction at the Bali Basarnas Office. The present study sought to examine the potential mediating role of organizational commitment in the relationship between work stress and employee organizational commitment at the Bali Basarnas Office. The study posits that the leadership of the Bali Basarnas Office is expected to enhance emotional
Co-Authors Antari, Ni Luh Sili Ida Ketut Kusumawijaya Luh Komang Candra Dewi Putra, I Putu Eka Suadnyana Putra Sidakarya, Nyoman