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Minggu Mere, Dominikus
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Decision Sciences, Operations Research & Management

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Pengaruh Kompetensi Sumber Daya Manusia, Regulasi dan Sarana Prasarana terhadap Kinerja Perawat dengan Burnout Syndrome sebagai Variabel Intervening di Masa Pandemi Covid–19 pada Rumah Sakit St. Carolus Borromeus Kupang Pramanasari, Indra; Minggu Mere, Dominikus; A. Manafe, Henny; Tule, Philipus; Paulina Bibiana, Rere
Jurnal Ilmu Manajemen Terapan Vol. 4 No. 4 (2023): Jurnal Ilmu Manajemen Terapan (Maret - April 2023)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v4i4.1508

Abstract

Artikel ini peneliti tulis dengan maksud guna mencari tahu gambaran perihal kompetensi SDM, regulasi, sarana prasarana, burnout syndrome, dan kinerja perawat pada RS. St. Carolus Borromeus Data dikumpulkan dari 74 Pegawai sebagai responden dengan membagikan kuesioner kepada mereka dan observasi. Selanjutnya, peneliti mengolah data mempergunakan statistik deskriptif maupun inferensial. Hasil statistik deskriptif memperjelas kategori sangat baik, gambaran sarana prasarana tergolong dalam kategori baik, gambaran burnout syndrome tergolong dalam kategori kurang baik, dan gambaran kinerja perawat Rumah Sakit St. Carolus Borromeus Kupang tergolong dalam kategori baik. Hasil uji F dan uji t memperjelas jika kompetensi SDM memberi pengaruh penting kepada kinerja perawat RS. St. Carolus Boromeus.
Strategi Peningkatan Kualitas Pelayanan Rumah Sakit ST. Carolus Borromeus Berdasarkan Indikator Mutu Rumah Sakit Soedarmadji, Herly; Minggu Mere, Dominikus; A. Manafe, Henny; Man, Stanis; Perseveranda, M. E.; Ola Langoday, Thomas
Jurnal Ilmu Manajemen Terapan Vol. 4 No. 4 (2023): Jurnal Ilmu Manajemen Terapan (Maret - April 2023)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/jimt.v4i4.1509

Abstract

Referring to hospital quality indicators, which intend to find out the description or influence individually or simultaneously on the quality of hospital services by applying the quality indicators of St. Carolus Borromeus Hospital. This study uses a mix of methods, namely quantitative and qualitative with a sample of 40 people including management, unit heads, committee chairs, and team leaders. The results obtained make it clear if individually the strengths, weaknesses, and opportunities have an impact on service quality. Threat variable without affecting the quality of hospital services. Simultaneous influence of the variables of strengths, weaknesses, opportunities, and threats to improving the service quality of St. Carolus Borromeus Hospital Kupang. Alternative strategies to maximize service quality, such as hospitals seeking full-time specialist doctors, implementing online queues, monitoring and evaluating SOPs related to outpatient services (outpatient waiting time), and monitoring and evaluating of SPOs related to inpatient services (specialist doctor visiting hours) ) St. Charles Borromeus Hospital.
Co-Authors Henny Angri Manafe Ola Langoday, Thomas Perseveranda, M. E. Pramanasari, Indra Rere Paulina Bibiana Soedarmadji, Herly Stanis Man Tule, Philipus