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All Journal International Journal of Nursing and Health Services (IJNHS) Jurnal Siber Transportasi dan Logistik
Saputra, Muhammad Rian
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Health Professions Nursing Public Health Social Sciences

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Analisis Proses Logistik, Kinerja Karyawan dan Komunikasi yang Efektif Terhadap Kepuasan Pelanggan Saputra, Muhammad Rian; Tohir, Muhammad; Primadi, Andri
Jurnal Siber Transportasi dan Logistik Vol. 2 No. 2 (2024): (JSTL) Jurnal Siber Transportasi dan Logistik (Juli - September 2024)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jstl.v2i2.201

Abstract

Pengaruh Proses Logistik, Kinerja Karyawan dan Komunikasi yang Efektif terhadap Kepuasan Pelanggan adalah artikel ilmiah studi pustaka dalam ruang lingkup bidang ilmu. Tujuan artikel ini membangun hipotesis pengaruh variabel independen terhadap variabel dependen yang akan digunakan pada riset berikutnya. Objek riset pada pustaka media online, Google Scholar, Semantic Scholar, Elsevier, Zotero dan media jurnal online lainnya. Analisis pendekatan deskriftif kualitatif.  Hasil artikel ini: 1) Proses Logistik berpengaruh terhadap Kepuasan Pelanggan;  2) Kinerja Karyawan berpengaruh terhadap Kepuasan Pelanggan; dan 3) Komunikasi yang Efektif berpengaruh terhadap Kepuasan Pelanggan.
Technology Readiness and Nurses' Acceptance Model Towards the Implementation of Electronic Medical Record (EMR) at Hospital X Tangerang Saputra, Muhammad Rian; Rahmad, Tantri Yanuar; Dewi, Sandra
International Journal of Nursing and Health Services (IJNHS) Vol. 8 No. 3 (2025): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35654/ijnhs.v8i3.855

Abstract

Introduction: One of the hospital's efforts to improve the quality of medical care is by implementing an electronic medical record (EMR). This depends on individual readiness factors and the acceptance of new technologies in hospital EMR implementation. Objective: The study aims to analyze the readiness of technology and nurse acceptance models for the implementation of EMR. Method: This study uses a quantitative approach with exploratory objectives. This study used a questionnaire to sample 264 respondents (nurses), as well as SEM (structural equation modeling) as a data analyst. The study results showed that of the 11 existing hypotheses, two hypotheses were rejected: insecurity against perceived ease of use with a p-value of 0.761 > p-value 0.05 and discomfort against perceived usefulness with a p-value of 0.156 > p-value 0.05. Results: The results of the study show that the futility of individuals and models of accepting new technology through factors such as optimism, innovativeness, insecurity discomfort, as well as perceived ease of use and perceived usefulness can influence Indovidu in accepting new technologies, such as electronic medical records Recommendation of your study must be clear. The abstract also should not contain any references or display an equation
Co-Authors Andri Primadi, Andri Rahmad, Tantri Yanuar sandra dewi Tohir, Muhammad