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All Journal Jurnal PkM MIFTEK Jurnal Teknologi Informasi
Ramdhani, Nabila Aprilia
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Humanities Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other

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Peningkatan Pengalaman Pengguna Pada Platform Sepulsa Sumarna, Ertansyah Rizal Priadi; Kalimat, Arul Budi; Rahayu, Yari Ardiansyah; Suparman, Tegar Radiansyah; Hestiyanti, Mita; Rahayu, Asri Nurjati; Nurhayati, Mila; Ramdhani, Nabila Aprilia
Jurnal Teknologi Informasi Vol 2, No 2 (2024): Februari 2024
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat - Universitas Teknologi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26798/juti.v2i2.1170

Abstract

Sepulsa.com, merupakan sebuah situs web yang menyediakan layanan pengisian pulsa, pembelian voucher game, dan beragam transaksi keuangan lainnya. Pentingnya usability pada sepulsa.com melampaui sekadar pertimbangan praktis karena hal ini mencerminkan tantangan nyata dalam menghadirkan pengalaman pengguna yang memuaskan. Metode yang digunakan pada penelitian ini yaitu menggunakan user centered design (UCD). Hal ini bertujuan untuk memastikan bahwa desain UI/UX produk atau sistem sesuai dengan kebutuhan pengguna, mengurangi kesalahan, meningkatkan efisiensi, dan mengurangi biaya pengembangan. Penelitian ini mengevaluasi fitur register, login, dan pembelian voucher game dengan menggunakan system usability scale (SUS). Hasil evaluasi awal menunjukkan nilai rata-rata di bawah 68, menandakan adanya masalah usability yang memerlukan perbaikan. Namun, analisis lebih lanjut menunjukkan bahwa fokus pada perbaikan fitur akses voucher game dan penyesuaian pada register serta login dapat meningkatkan skor evaluasi ke dalam kategori yang lebih baik sesuai dengan system usability scale (SUS), mencapai nilai rata-rata untuk login sebesar 71.625, diklasifikasikan sebagai "good" dengan grade scale c.
KKN Tematik Penerapan Teknologi Dalam Rangka Mendukung Percepatan Pemulihan Ekonomi Pedesaan Mulyani, Asri; Faisal, Ridwan Nur; Sopian, Alpi; Nuraisah, Tintin; Prayoga, Hardi; Alamsyah, Fathi Ridwan; Firdaus, Raden Syaban; Aulia, Wafa Gaida; Ramdhani, Nabila Aprilia; Suwandy, Mochamad Riefky Rafliana; Ardimansyah, Dendi; Gumelar, Agung; Ruspa, Rena; Mustaatinah, Tutin; Aldiansah, Aldiansah; Oktavian, Gilang Anhari; Arifin, Pipin Zaenal; Banowati, Rika; Andarista, Hilda Dian
Jurnal PkM MIFTEK Vol 4 No 1 (2023): Jurnal PkM MIFTEK
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/miftek/v.4-1.1327

Abstract

Real Work Lecture is a mandatory activity that combines the implementation of the Tri Dharma of Higher Education with the method of providing learning and work experience to students. KKN is also a vehicle for the application and development of science and technology which is carried out outside the campus within certain times, work mechanisms, and requirements. The real work lecture that has been held in Sindangprabu Village, Wanaraja District, Garut Regency, West Java during August 2022, with this Thematic Real Work Lecture is expected to help with the difficulties faced by the government, including in handling the development of villages in the Wanaraja sub-district, district Garut in an effort to increase the Human Development Index (IPM) of Garut and West Java. In general, the shift in the economic structure that occurred in Garut and West Java districts looks the same, namely the shift from the primary sector to the secondary and tertiary. Garut's condition only relies on the agricultural sector, of course the economy so that, on its way to the industrialization transition area, Garut district really needs to build a foundation a strong economy, including creating human resources to increase village potential and independent industrial commodities or industries that make better use of domestic resources than imports.
Analisis Dan Peningkatan Pengalaman Pengguna Pada Platform Sepulsa Menggunakan Metode Use Centered Design (UCD) Rahayu, Yari Ardiansyah; Kalimat, Arul Budi; Sumarna, Ertansyah Rizal Priadi; Suparman, Tegar Radiansyah; Hestiyanti, Mita; Rahayu, Asri Nurjati; Nurhayati, Mila; Ramdhani, Nabila Aprilia
Jurnal Teknologi Informasi Vol 4, No 1 (2025): Agustus 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat - Universitas Teknologi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26798/juti.v4i1.1174

Abstract

Sepulsa.com, is a website that provides credit top-up services, purchasing game vouchers, and variousother financial transactions. The importance of usability on sepulsa.com goes beyond just practicalconsiderations as it reflects the real challenges in delivering a satisfying user experience. The methodused in this research is user centered design. This aims to ensure that the UI/UX design of the productor system meets user needs, reduces errors, increases efficiency, and reduces development costs. Thisresearch evaluates the register, login and purchase game voucher features using the system usabilityscale (SUS). Initial evaluation results show an average score below 68, indicating a usability problemthat requires improvement. However, further analysis shows that focusing on improving the gamevoucher access feature and adjustments to register and login can increase the evaluation score into aJuTI “Jurnal Teknologi Informasi”Fakultas Teknologi InformasiUniversitas Teknologi Digital Indonesia (d.h STMIK AKAKOM)DOI: 10.26798/juti.v1i2.xxx vol.1, No.2, Februari, e-ISSN: 2962-4118better category according to the system usability scale (SUS), reaching an average score for login of71,625, classified as "good" with a grade scale of c.Keywords: Usability, UI/UX, Sepulsa, User Centered Design, System Usability Scale
Co-Authors Agung Gumelar Alamsyah, Fathi Ridwan Aldiansah, Aldiansah Andarista, Hilda Dian Ardimansyah, Dendi Arifin, Pipin Zaenal Asri Mulyani Aulia, Wafa Gaida Banowati, Rika Faisal, Ridwan Nur Firdaus, Raden Syaban Hestiyanti, Mita Kalimat, Arul Budi Mustaatinah, Tutin Nuraisah, Tintin Nurhayati, Mila Oktavian, Gilang Anhari Prayoga, Hardi Rahayu, Asri Nurjati Rahayu, Yari Ardiansyah Ruspa, Rena Sopian, Alpi Sumarna, Ertansyah Rizal Priadi Suparman, Tegar Radiansyah Suwandy, Mochamad Riefky Rafliana