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Peningkatan Pengalaman Pengguna Pada Platform Sepulsa Sumarna, Ertansyah Rizal Priadi; Kalimat, Arul Budi; Rahayu, Yari Ardiansyah; Suparman, Tegar Radiansyah; Hestiyanti, Mita; Rahayu, Asri Nurjati; Nurhayati, Mila; Ramdhani, Nabila Aprilia
Jurnal Teknologi Informasi Vol 2, No 2 (2024): Februari 2024
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat - Universitas Teknologi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26798/juti.v2i2.1170

Abstract

Sepulsa.com, merupakan sebuah situs web yang menyediakan layanan pengisian pulsa, pembelian voucher game, dan beragam transaksi keuangan lainnya. Pentingnya usability pada sepulsa.com melampaui sekadar pertimbangan praktis karena hal ini mencerminkan tantangan nyata dalam menghadirkan pengalaman pengguna yang memuaskan. Metode yang digunakan pada penelitian ini yaitu menggunakan user centered design (UCD). Hal ini bertujuan untuk memastikan bahwa desain UI/UX produk atau sistem sesuai dengan kebutuhan pengguna, mengurangi kesalahan, meningkatkan efisiensi, dan mengurangi biaya pengembangan. Penelitian ini mengevaluasi fitur register, login, dan pembelian voucher game dengan menggunakan system usability scale (SUS). Hasil evaluasi awal menunjukkan nilai rata-rata di bawah 68, menandakan adanya masalah usability yang memerlukan perbaikan. Namun, analisis lebih lanjut menunjukkan bahwa fokus pada perbaikan fitur akses voucher game dan penyesuaian pada register serta login dapat meningkatkan skor evaluasi ke dalam kategori yang lebih baik sesuai dengan system usability scale (SUS), mencapai nilai rata-rata untuk login sebesar 71.625, diklasifikasikan sebagai "good" dengan grade scale c.
Meningkatkan Produktivitas dan Sumber Daya Manusia Melalui Kegiatan KKN Tematik Sutedi, Ade; Setiawan, Rizal; Rahadiansyah, Ardian Tri; Rosmawati, Rosmawati; Hestiyanti, Mita; Amalia, Aceu Emil; Nurbayinah, Siti Rahmah; Maulana, Ilham Ahmad; Aulia, Wafa Ghaida; Santika, Sesti; Putra, Andre Pratama; Saputra, Deni; Ilyasa, Muhamad; Dahman, Muhammad; Fathori, Moch Zain; Nurfikri, Muhammad Ikhsan; Pratama, Aldy Gumelar; Hakim, Arif Lukmanul; Fhadillah, Shelly Umayah; Rizqulloh, Zidan Rakan
Jurnal PkM MIFTEK Vol 3 No 2 (2022): Jurnal PkM MIFTEK
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/miftek/v.3-2.1312

Abstract

THEMATIC KKN is an activity with a background in community service. This service is of course aligned with the background of the community in the area where the KKN is carried out. The background of the community in the KKN area of ”‹”‹Wanajaya village Most of the population are MSME managers, breeders and laborers. With this data, an increase in productivity in their business activities is an important thing to explore. Then the increase in productivity must be accompanied by an increase in human resources which basically in this day and age must be able to operate technology that contains information and be able to communicate it properly. In this way, the work program carried out aims to improve business capabilities with qualified human resources. The program is carried out in 4 stages, namely the observation stage, the socialization stage, the implementation stage and the evaluation stage. In the socialization stage it produces data on human resources who have experienced an increase in digital knowledge of 435 people and the evaluation stage produces an effect of increasing community productivity in processing a product in the form of BOKASI fertilizer.
Analisis Dan Peningkatan Pengalaman Pengguna Pada Platform Sepulsa Menggunakan Metode Use Centered Design (UCD) Rahayu, Yari Ardiansyah; Kalimat, Arul Budi; Sumarna, Ertansyah Rizal Priadi; Suparman, Tegar Radiansyah; Hestiyanti, Mita; Rahayu, Asri Nurjati; Nurhayati, Mila; Ramdhani, Nabila Aprilia
Jurnal Teknologi Informasi Vol 4, No 1 (2025): Agustus 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat - Universitas Teknologi Digital Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26798/juti.v4i1.1174

Abstract

Sepulsa.com, is a website that provides credit top-up services, purchasing game vouchers, and variousother financial transactions. The importance of usability on sepulsa.com goes beyond just practicalconsiderations as it reflects the real challenges in delivering a satisfying user experience. The methodused in this research is user centered design. This aims to ensure that the UI/UX design of the productor system meets user needs, reduces errors, increases efficiency, and reduces development costs. Thisresearch evaluates the register, login and purchase game voucher features using the system usabilityscale (SUS). Initial evaluation results show an average score below 68, indicating a usability problemthat requires improvement. However, further analysis shows that focusing on improving the gamevoucher access feature and adjustments to register and login can increase the evaluation score into aJuTI “Jurnal Teknologi Informasi”Fakultas Teknologi InformasiUniversitas Teknologi Digital Indonesia (d.h STMIK AKAKOM)DOI: 10.26798/juti.v1i2.xxx vol.1, No.2, Februari, e-ISSN: 2962-4118better category according to the system usability scale (SUS), reaching an average score for login of71,625, classified as "good" with a grade scale of c.Keywords: Usability, UI/UX, Sepulsa, User Centered Design, System Usability Scale
Aplikasi Monitoring Stok Ikan Laut dengan Algoritma FIFO untuk Efisiensi Manajemen Stok Setiawan, Ridwan; Hestiyanti, Mita; Jianul Hayat, Encep
Jurnal Algoritma Vol 22 No 2 (2025): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.22-2.2273

Abstract

PT Berkah Wahana Samudera Jaya Group is a company engaged in the fish trade. In the current business processes of PT Berkah Wahana Samudera Jaya Group, the process involves recording, transferring data to Excel, and monitoring stock manually through Excel, which often causes discrepancies between the actual and recorded stock quantities. The purpose of this study is to design a web-based marine fish stock monitoring application with the implementation of the First In First Out (FIFO) algorithm to ensure that the fish that enters first will be the first to leave, thereby reducing the risk of fish quality deterioration, monitoring stocks more quickly, and ensuring that stock data is always up to date. The research uses the Rational Unified Process (RUP) methodology, which includes four stages of application design, namely Inception, Elaboration, Construction, and Transition, with Unified Modeling Language (UML) system modeling. The result of this research is a stock monitoring application implemented at PT Berkah Wahana Samudera Jaya Group to support fish stock management and minimize recording errors. The contribution of this research is to provide a digital solution that can be used as a reference for developing web-based inventory management systems in the fisheries sector, supporting the transformation of the fisheries industry towards a more efficient, transparent, and integrated digital ecosystem.