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All Journal EKONOMIKA45 Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika
Mohammad Zein Alfiansyah
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Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance

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Efektivitas Pelaksanaan Kerja Hubungan Industrial di PT. Interline Indonesia Resya Dwi Marselina; Nurleni Nurleni; Devi Agrianti; Vinni Imania; Hilma Sadatil Alawiyah; Mohammad Zein Alfiansyah; Ilham Fadillah Pramana
Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Vol. 2 No. 1 (2024): Januari : Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jupiter.v2i1.175

Abstract

This article explores the effectiveness of industrial relations work implementation at PT. Interline Indonesia. The study aims to investigate and analyze the extent to which the implementation of industrial relations work in the company can contribute to efficiency, productivity, and welfare. Through literature review, research findings, and discussion, factors influencing industrial relations, the role of management in improving effectiveness, and recommendations for improving harmonious industrial relations in the company have been examined. The study found that effective industrial relations work implementation can lead to improved efficiency, productivity, and welfare in the company. The article concludes with recommendations for companies to improve their industrial relations work implementation to achieve better outcomes.
Analisis Peran Pemilik Objek Pariwisata dalam Meningkatkan Kualitas Pelayanan di Lembah Curugan Gunung Putri Mohammad Zein Alfiansyah
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 12 No. 2 (2025): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30640/ekonomika45.v12i2.4425

Abstract

This study aims to investigate the involvement of tourism site owners in enhancing the service quality at Lembah Curugan Gunung Putri. A qualitative approach with a descriptive method was employed in this research. Four key informants were selected purposively, including the owner, manager, a full-time staff member, and a daily worker. Data collection was carried out through in-depth interviews, direct observation, and document analysis. The findings reveal that the owner's role in improving service quality has not been fully optimized. The main contributing factors are the lack of effective communication between the owner and the staff, as well as insufficient facilities and infrastructure.
Co-Authors Devi Agrianti Hilma Sadatil Alawiyah Ilham Fadillah Pramana Nurleni Nurleni Resya Dwi Marselina Vinni Imania