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All Journal SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Juriti Prima (Jurnal Ilmiah Teknik Industri Prima) JOURNAL OF INFORMATION SYSTEM MANAGEMENT (JOISM) Journal Research of Social Science, Economics, and Management JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Lie, Steven
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Agriculture, Biological Sciences & Forestry Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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OPTIMASI SISTEM PRODUKSI DENGAN MENGGUNAKAN PENDEKATAN VALUE STREAM MAPPING DI INDUSTRI PERAKITAN SELANG HIDROLIK Lie, Steven; Ginting, Paris Johannes; Sembiring, Anita Christine
JURITI (Jurnal Ilmiah Teknik Industri )Prima Vol 7 No 1 (2023): Juriti Prima (Jurnal Ilmiah Teknik Industri Prima)
Publisher : Fakultas Teknologi dan Ilmu Komputer, Universitas Prima Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/juritiprima.v7i1.4126

Abstract

Penelitian ini mengeksplorasi optimasi sistem produksi di Industri Perakitan Selang Hidrolik menggunakan pendekatan Value Stream Mapping (VSM). Studi ini bertujuan untuk mengidentifikasi tantangan yang ada dalam proses produksi dan menilai efektivitas VSM dalam menyelaraskan operasi. Metodologi melibatkan kombinasi metode pengumpulan data kualitatif dan kuantitatif. Wawancara semi-terstruktur dengan manajer produksi, personel pengendalian kualitas, dan insinyur proses memberikan wawasan tentang praktik produksi saat ini dan area yang perlu diperbaiki. Studi gerak waktu dan analisis data produksi mengukur waktu tunggu, waktu siklus, dan hambatan proses. Temuan menunjukkan bahwa implementasi VSM mengurangi waktu tunggu, tingkat persediaan, dan biaya produksi sambil meningkatkan kepuasan pelanggan dan pengiriman tepat waktu. Integrasi teknologi digital, seperti simulasi dan desain berbantuan komputer, meningkatkan aplikasi VSM. Penelitian ini berkontribusi pada pemahaman tentang optimasi produksi dalam Industri Perakitan Selang Hidrolik. Dengan mengadopsi VSM dan kemajuan terbaru, perusahaan dapat mencapai efisiensi yang lebih tinggi, kualitas produk yang lebih baik, dan daya saing yang lebih baik di pasar global.
The Effect of Corporate Social Responsibility (CSR), Customer Trust, and Customer Satisfaction on Customer Loyalty at PT. Kiat Ananda Group Surabaya Lie, Steven; Hermeindito, Hermeindito; Santoso, Wiliam
Journal Research of Social Science, Economics, and Management Vol. 4 No. 11 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v4i11.859

Abstract

PT. Kiat Ananda Group is a company engaged in the logistics and cold chain industry that focuses on the distribution of products that require strict temperature control. Program Corporate Social Responsibility (CSR) PT. Ananda Group's tips show a positive correlation between CSR initiatives and increased customer satisfaction and loyalty. More active customer engagement in CSR programs, facilitated through innovative and personalized communication campaigns, has the potential to significantly increase the company's sales. By strengthening the emotional bond between customers and brands, companies can build a loyal customer base and drive long-term sales increases. This study aims to analyze the influence of CSR, customer trust, and customer satisfaction on customer loyalty at PT. Tips from Ananda Group Surabaya. This study uses a quantitative method with a random sampling technique and involves 100 respondents of PT. Tips from Ananda Group Surabaya. Primary data is collected through questionnaires to ensure the relevance and accuracy of the information. Data analysis was carried out using a statistical approach using SmartPLS 3.0 to test the proposed hypothesis. Through quantitative/statistical data analysis, this study seeks to test the proposed hypothesis and provide recommendations that can be used by PT. Ananda Group Surabaya's tips to increase their customer loyalty. The results of the study show that: (1) CSR has a positive and significant influence on customer loyalty, (2) customer trust has a positive and significant influence on customer loyalty, (3) customer satisfaction does not have a significant effect on customer loyalty.
PENGEMBANGAN SISTEM FIFO (FIRST IN FIRST OUT) PADA ODOO 13 Sabariman, Sabariman; Yulianto, Andik; Lie, Steven
Journal of Information System Management (JOISM) Vol. 5 No. 2 (2024): Januari
Publisher : Universitas Amikom Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24076/joism.2024v5i2.1382

Abstract

Odoo merupakan sebuah layanan ERP yang digunakan untuk meningkatkan manajemen kerja. Namun, Odoo saat ini belum memiliki sistem FIFO yang komprehensif untuk mengelola persediaan sehingga sulit untuk melacak inventaris berdasarkan gudang, nomor seri, dan tanggal masuk barang. Penelitian ini berfokus pada pengembangan sistem First In First Out (FIFO) di Odoo 13. Metode penelitian yang digunakan dalam penelitian ini adalah metode waterfall, yang melibatkan langkah-langkah sistematis dan berurutan. Penelitian ini mengumpulkan data tentang persyaratan untuk sistem FIFO, merancang struktur sistem dan diagram, mengimplementasikan sistem menggunakan bahasa pemrograman Python, mengintegrasikan dan menguji sistem. Hasil penelitian meliputi pengembangan sistem FIFO dalam Odoo 13, yang meliputi pembuatan basis data relasional, pemrograman backend dan implementasi model stock_move_line, stock_quant, dan product_product.
Pengembangan produk makanan lokal khas Wonogiri dalam bentuk identitas produk Lie, Steven; Erlyana, Yana
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 3 (2024): September
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v8i3.25226

Abstract

Abstrak UMKM memiliki peran penting dalam mendukung perekonomian Indonesia, terutama di sektor kuliner di Bekasi yang menunjukkan pertumbuhan ekonomi. Maka, UMKM Bakso Bang Eja Wonogiri menghadapi berbagai kendala dalam memasarkan produknya. Penelitian ini bertujuan untuk merancang kembali identitas visual dan desain kemasan Bakso Bang Eja Wonogiri dengan tujuan meningkatkan visibilitas merek dan penjualan produk. Perancangan ini menggunakan metode penelitian kualitatif dengan pendekatan Design Thinking yang terdiri dari lima tahapan: Empathize, Define, Ideate, Prototype, dan Test. Pada tahap Empathize, wawancara digunakan untuk mengidentifikasi kebutuhan dan preferensi konsumen. Tahap Define bertujuan menganalisis data dalam menemukan masalah utama. Dalam tahap Ideate, dilakukan sesi brainstorming dengan teknik Mind Mapping untuk mengembangkan solusi inovatif. Tahap Prototype pembuatan konsep desain dengan menggunakan Moodboard yang menggambarkan estetika serta makna elemen visual yang harmonis. Tahap Test dilakukan untuk memastikan bahwa solusi desain dapat memenuhi kebutuhan merek dan ekspektasi konsumen. Hasil penelitian ini menunjukkan bahwa perancangan identitas visual dan desain kemasan yang sesuai dapat meningkatkan daya tarik. Dalam peranan diskusi penelitian ini pentingnya identitas visual dan desain kemasan sebagai strategi pemasaran yang efektif untuk meningkatkan loyalitas pelanggan serta daya saing UMKM di pasar lokal. Penelitian ini diharapkan dapat menjadi acuan bagi pengembangan identitas visual dan kemasan untuk UMKM lainnya. Kata kunci: UMKM; identitas visual; desain kemasan Abstract MSMEs have an important role in supporting the Indonesian economy, especially in the culinary sector in Bekasi which shows economic growth. Therefore, MSME Bakso Bang Eja Wonogiri faces various obstacles in marketing its products. This study aims to redesign the visual identity and packaging design of Bakso Bang Eja Wonogiri with the aim of increasing brand visibility and product sales. This design uses a qualitative research method with a Design Thinking approach consisting of five stages: Empathize, Define, Ideate, Prototype, and Test. In the Empathize stage, interviews are used to identify consumer needs and preferences. The Define stage aims to analyze data in finding the main problems. In the Ideate stage, a brainstorming session is carried out using the Mind Mapping technique to develop innovative solutions. The Prototype stage creates a design concept using a Moodboard that describes the aesthetics and meaning of harmonious visual elements. The Test stage is carried out to ensure that the design solution can meet brand needs and consumer expectations. The results of this study indicate that designing appropriate visual identity and packaging design can increase attractiveness. In the importance of this research discussion, the importance of visual identity and packaging design as an effective marketing strategy to increase customer loyalty and the competitiveness of MSMEs in the local market. This research is expected to be a reference for the development of visual identity and packaging for other MSMEs. Keywords: MSME; visual identity; packaging design
Aplikasi Surat Jalan Berbasis Android Lie, Steven; Wella, Wella; Tjahjana, David
Jurnal Teknik Informatika dan Sistem Informasi Vol 10 No 3 (2024): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v10i3.9029

Abstract

In the digital era with high internet penetration and rapid e-commerce growth, the need for digital solutions to increase business efficiency is increasingly urgent. The Android-based travel letter application is here as the right solution to help the sales team manage tasks, track and create reports easily and efficiently. This application offers various benefits, such as easier mobility, efficiency with automation features, increased productivity, and closer consumer relationships. Features such as a camera to upload proof of travel documents, search to make it easier to find travel documents, and travel history to view travel history of travel documents, further increase the value of this application. This application development uses the prototype method and has been tested with user acceptance testing (UAT) and user satisfaction surveys. The results show that 95.3% of the 95 UAT respondents and 99.6% of the 35 survey respondents were satisfied with the application performance. This shows that this Android-based travel document application is suitable for use and can help improve company performance.
Co-Authors Andik Yulianto Anita Christine Sembiring Hermeindito Paris Johannes Ginting Sabariman Sabariman Tjahjana, David Wella, Wella Wiliam Santoso Yana Erlyana, Yana