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Studi Komparasi Kinerja Kasir dan Juru Buku KSP KSPPS di Daerah Istimewa Yogyakarta Sebelum dan Sesudah Lulus Diklat Kompetensi Suhartono; Achmad Tjahjono; Wahyu Purwanto
Kajian Bisnis Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha Vol 31 No 1 (2023): JURNAL KAJIAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jkb.v31i1.585

Abstract

The objectives of this study are: (1) comparing the performance of the KSP/KSPPS cashier before and after passing the competency test, so that it is known whether after passing the competency test the performance increases. (2) Comparing the performance of the KSP/KSPPS bookman before and after passing the competency test, so that it is known whether after passing the performance competency test increased.The research to be conducted is a comparative quantitative research. In this study a comparison of the performance of the cashier and KSP and KSPPS bookkeepers before and after graduating from the Competency Test. Data collected includes: (1) cashier performance data before passing the competency test, (2) cashier performance data after passing the Competency Test. (3) Book -up performance data before passing the competency test (4) Book -up performance data after graduating from the Competency Test. The data collection methods carried out are documentation and questionnaires. Documents in the form of reports of RAT 2 years before passing the Competency Test and 2 years after the Competency Test. The distribution of the questionnaire was carried out on the cashier and the bookman who was selected as a sample. Sampling by purposive random sampling with the number of samples in accordance with the formula Rao (1996).The results showed that after being assessed with 7 (seven) performance indicators namely: making work plans, accuracy at work, achieving work targets, delivery of work reports, work discipline, work cooperation, and service performance, both cashiers and bookkeepers are proven to have increased Performance after they follow the training and competency test compared to before.The limitation of this research is that in digging data only using Google Forms that are distributed to several social media groups and also individual KSP/KSPPS management and also interviews with online samples so that the samples cannot be many. While the recommendations that can be given for future research are so that more research samples can be added, and the research area can be expanded.
PENGARUH MOTIVASI, KOMUNIKASI, DAN KOMPETENSI TERHADAP LOYALITAS DAN KINERJA KARYAWAN TETAP YAYASAN PUPUK KALTIM KOTA BONTANG Zulkifli Zulkifli; Abdul Hakim; Wahyu Purwanto
Jurnal Riset Akuntansi dan Bisnis Indonesia STIE Widya Wiwaha Vol 3 No 2 (2023): Jurnal Riset Akuntansi dan Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jrabi.v3i2.731

Abstract

Penelitian ini bertujuan menentukan pengaruh motivasi, komunikasi, kompetensi terhadap loyalitas dan kinerja karyawan tetap Yayasan Pupuk Kaltim (YPK) Kota Bontang sehingga dapat ditentukan hubungan langsung antara variabel independen dan variabel dependen. Sampel penelitian adalah karyawan tetap yang berjumlah 48 orang. Sampel penelitian berstrata terdiri atas pendidikan SMA (4), Diploma (1), S1 (36), dan S2 (7). Jenis penelitian tergolong penelitian kuantitatif. Data meliputi data primer dan dijaring menggunakan kuesioner. Analisis data menggunakan analisis regresi linier berganda dan analisis jalur. Hasil penelitian menunjukkan: (1) terdapat pengaruh positif dan signifikan variabel motivasi, komunikasi, kompetensi terhadap loyalitas, baik parsial maupun simultan dalam persamaan regresi Y1=2,929+0,398X1+0,135X2+0,151X1 dengan sumbangan pengaruh sebesar 84,3%. (2) terdapat pengaruh positif dan signifikan variabel motivasi, komunikasi, kompetensi terhadap kinerja, baik parsial maupun simultan dalam persamaan regresi Y2=7,871+0,309X1+0,171X2+0,194X1 dengan sumbangan pengaruh sebesar 78,8%. (3) Terdapat hubungan langsung yang erat dengan koefisien korelasi dan koefisien jalur antara: motivasi dan loyalitas (0,897;0,623), korelasi dengan loyalitas (0,775;0,212), kompetensi dan loyalitas (0,715;0,182), motivasi dan kinerja (0,849;0,448), komunikasi dan kinerja (0,774;0,324), kompetensi dan kinerja (0,721;0,236). Simpulan penelitian adalah terdapat pengaruh motivasi, komunikasi, kompetensi terhadap loyalitas dan kinerja karyawan tetap YPK Kota Bontang.