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POLA KOMUNIKASI DEBT COLLECTOR DALAM PROSES PENAGIHAN KREDIT MIKRO KEPADA DEBITUR BANK MANDIRI (KCP MARPOYAN) PEKANBARU Oktavinoarti, Della; Lubis, Evawani Elysa
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Sosial dan Ilmu Politik Vol 3, No 2: WISUDA OKTOBER 2016
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Riau

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Bank Mandiri (Marpoyan Assistant Branch Office) on 2013 launched micro credit loan that is capital loan to help personal enterprises. The implementation of this capital loan isn’t run correcrly at all, it means there’s a problem. The problem is there is debitor who can’t pay their loan on the payday. So to solve the problem Bank Mandiri (Marpoyan Assistant Branch Office) Pekanbaru hired Debt Collector who particularly has aassignment to make sure debitor pay their loan on the payday. This research aims to find out about direct communication, verbal and non verbal communication, and also the form of debt collector’s communication patterns on the micro credit collection process to debitor of Bank Mandiri (Marpoyan Assistant Branch Office) Pekanbaru.This research using qualitative research method with descriptive approach and supported with Symbolic Interaction theory. The subject of this research was choosing by purposive sampling technique who consists of three debt collectors and two debitors. Data was collected through observation, interview and documentation, Data was analyst using Interactive model of Miles & Huberman. Meanwhile to achieve the validity of the data, researcher used the extension of participation, triangulation, and adequacy of reference.The results showed first, direct communication is debt collector on the interaction of micro credit collection process make a contact first with debitor directly by phone, and debt collector do the collection directly and has a face to face interaction. Second, verbal and non verbal communication is symbol that exchanged when debt collector and debitor have interact each other. The form of verbal communication is vocabulary, racing, intonation, timing, and the form of non verbal communication is fasial massages, gestural massages, and postural massages. Third, the form of communication pattern is one way interaction and direct interaction between debt collector and debitor on the process of micro credit collection to debitor appropriate to SOP that had assigned from the bank.Key Words: Communication Pattern, Debt Collector, Symbolic Interaction

MANAJEMEN KOMUNIKASI COMMUNITY DEVELOPMENT PT. RIAU ANDALAN PULP AND PAPER DALAM PEMBERDAYAAN EKONOMI MASYARAKAT (STUDI PADA PROGRAM SISTEM PERTANIAN TERPADU DAN PROGRAM USAHA KECIL MENENGAH) Della Oktavinoarti; Welly Wirman; Anuar Rasyid
Jurnal Ilmu Komunikasi Vol 9, No 1 (2020)
Publisher : Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35967/jkms.v9i1.7396

Manajemen komunikasi yang efektif dan efisien diperlukan dalam program community development untuk pencapaian pemberdayaan ekonomi masyarakat. Penelitian ini bertujuan untuk menganalisis proses komunikasi dalam perencanaan, pengorganisasian, pelaksanaan, pengawasan dan evaluasi program CD PT. RAPP dalam pemberdayaan ekonomi masyarakat. Penelitian ini menggunakan metode penelitian kualitatif. Informan dari penellitian ini terdiri dari 13 orang, sedangkan objek dari penelitian ini adalah Manajemen Komunikasi Community Development PT. RAPP Dalam Pemberdayaan Ekonomi Mayarakat (Studi Pada Program Sistem Pertanian Terpadu dan Program Usaha Kecil Menengah). Teknik pengumpulan data yang digunakan berupa wawancara, observasi dan dokumentasi. Hasil penelitian menunjukan bahwa proses komunikasi dalam perencanaan CD PT. RAPP dimulai dari mereview kegiatan tahun lalu, membuat draft perencanaan selanjutnya, rembuk desa. Komunikasi dalam pelaksanaan CD PT. RAPP melakukan survei, pembuatan proposal, administrasi, memberikan pelatihan dan bantuan kepada masyarakat. Komunikasi dalam pengawasan CCD PT. RAPP dilakukan setiap tahun oleh tim auditor dan evaluasi dapat dilihat melalui community statifaction surveys (CSS) yang dilakukan oleh pihak ketiga program CD setiap dua tahun sekali.

PENGEMBANGAN KERATIVITAS SISWA/I DAN GURU SDN 32 TIGO SUKU PANINJAUAN, DENGAN MEMANFAATKAN MEDIA KALENG-KALENG BEKAS SEBAGAI APRESIASI DAN KREASI DALAM SENI RUPA Intan Tursina; Puti Andam Dewi; Alfitri Yana Yunita; Della Oktavinoarti
Awal Bros Journal of Community Development Vol 5 No 1 (2024): Awal Bros Journal of Community Development
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v5i1.485

Fine arts education in schools is a medium for talent development, thinking development and creativity development, for which students who not only understand what art is but how it is applied. Art education is one of the elements that refine a person's characteristics. Based on this reality, it is important to provide appreciation through art education, especially drawing and coloring for students and teachers by utilizing the media of used cans. The first step taken in the development of creativity painting activities is to explain the meaning of fine arts and their division, then an introduction to techniques in drawing and coloring. This training activity is carried out with several methods including lectures, demonstrations, and questions and answers, exercises, and assignments. The training on the development of painting creativity was given to students and teachers of SDN 32 Tigo Suku Paninjauan by utilizing the media of used cans, students and teachers can do various forms of drawing and coloring works of art such as pencil holders, piggy banks, garbage cans, tissue holders and others. In addition to being a learning medium, this creativity development training, if pursued, is certainly a business opportunity for teachers and students outside of school

PENGEMBANGAN KERATIVITAS SISWA/I DAN GURU SDN 32 TIGO SUKU PANINJAUAN, DENGAN MEMANFAATKAN MEDIA KALENG-KALENG BEKAS SEBAGAI APRESIASI DAN KREASI DALAM SENI RUPA Tursina, Intan; Dewi, Puti Andam; Yunita, Alfitri Yana; Oktavinoarti, Della
Awal Bros Journal of Community Development Vol 5 No 1 (2024): Awal Bros Journal of Community Development
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v5i1.485

Fine arts education in schools is a medium for talent development, thinking development and creativity development, for which students who not only understand what art is but how it is applied. Art education is one of the elements that refine a person's characteristics. Based on this reality, it is important to provide appreciation through art education, especially drawing and coloring for students and teachers by utilizing the media of used cans. The first step taken in the development of creativity painting activities is to explain the meaning of fine arts and their division, then an introduction to techniques in drawing and coloring. This training activity is carried out with several methods including lectures, demonstrations, and questions and answers, exercises, and assignments. The training on the development of painting creativity was given to students and teachers of SDN 32 Tigo Suku Paninjauan by utilizing the media of used cans, students and teachers can do various forms of drawing and coloring works of art such as pencil holders, piggy banks, garbage cans, tissue holders and others. In addition to being a learning medium, this creativity development training, if pursued, is certainly a business opportunity for teachers and students outside of school

ANALYSIS OF MOTIF AND PHILOSOPHICAL MEANING OF KUANTAN SINGINGI BATIK Dewi, Puti Andam; Oktavinoarti, Della; Wulandari, Saftika; Tursina, Intan; Syukri, Apdanil
VCoDe : Visual Communication Design Journal Volume 4, Nomor 2, Juni 2025
Publisher : Institut Seni Indonesia Padangpanjang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26887/vcode.v4i2.4900

This inquire about analyzes the themes and philosophical meaning of Kuantan Singingi Batik, a social legacy starting from Kuantan Singingi Rule, Riau Territory, Indonesia. Kuantan Singingi Batik is known for its unmistakable and significant themes that reflect the social values and reasoning of the nearby community. This inquire about points to recognize different themes found in Kuantan Singingi Batik and uncover the philosophical meaning contained in that. The inquire about strategy utilized is graphic subjective with an ethnographic approach. Information was gotten through coordinate perception, in-depth interviews with neighborhood batik creators and social figures, as well as writing considers. Perceptions were carried out to watch the batik making prepare and archive the different themes utilized. In-depth interviews point to investigate a profound understanding of the philosophical meaning related with each theme. The inquire about comes about appear that Kuantan Singingi Batik includes a assortment of themes, each of which encompasses a profound philosophical meaning. A few themes that are frequently found incorporate flower, fauna and geometric themes. Botanical themes such as blossoms and clears out regularly symbolize ripeness, life and normal excellence. Faunal themes such as fowls and angle portray opportunity, mettle and nearby intelligence. In the interim, geometric themes reflect adjust, arrange and concordance between people and nature. The philosophical meaning contained in Kuantan Singingi Batik reflects the see of life of the Kuantan Singingi individuals who truly regard nature and the encompassing environment.

MEMBANGUN KESADARAN LINGKUNGAN SEJAK DINI MELALUI DESAIN POSTER KREATIF: EDUKASI MEMBUANG SAMPAH PADA TEMPATNYA BAGI SISWA SD ISLAM AL-RASYID PEKANBARU Oktavinoarti, Della; Afni, Fauziyah; Wulandari, Saftika; AlAzhari, Muhamad Roihan
Awal Bros Journal of Community Development Vol 7 No 1 (2026): Awal Bros Journal of Community Development
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54973/abjcd.v7i1.835

This Community Service Program aims to develop early environmental awareness among lower-grade elementary school students through a Visual Communication Design approach. The main issue faced by the partner school is the low awareness and habit of students in disposing of waste properly within the school environment. The program was implemented with second-grade students at SD Islam Al-Rasyid Pekanbaru using a participatory learning method that integrates environmental education and creative poster-making activities. The program stages included the delivery of environmental cleanliness education through visual media, followed by guided poster creation using basic visual communication design principles adapted to the cognitive characteristics of elementary school students. The results indicate an improvement in students’ understanding of proper waste disposal behavior, as reflected in active participation, the ability to recognize simple waste categories, and positive behavioral changes observed during the activity. In addition, the posters created by students function as sustainable educational media within the school environment. This program demonstrates that creative visual-based approaches in Visual Communication Design are effective tools for environmental education at an early age.

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