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All Journal International Journal of Health, Engineering and Technology Jurnal Ilmiah Multidisiplin Indonesia
Sulastriani R
Politeknik Ilmu Pelayaran Makassar
Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Dentistry Earth & Planetary Sciences Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Mechanical Engineering Medicine & Pharmacology Nursing Physics Public Health Veterinary

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Analysis of the Hatch Cover Maintenance System on the Mv. Ocean Perkasa to Support Smooth Loading and Unloading Processes I Komang Mahardhika Pratama; ⁠Haerani Asri; Sulastriani R; Subehana Rachman; Sigit Hendra Waskita
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 5 No. 07 (2026): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), 2026
Publisher : Sean Institute

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Abstract

Hatch covers are vital components on the bulk carrier MV. Ocean Perkasa, functioning to maintain weathertightness to protect dry bulk cargo from damage. This study aims to determine the hatch cover maintenance system procedures and analyze their influence on the efficiency and smoothness of loading and discharging activities in port. The research method used is descriptive qualitative, with data collection techniques including direct observation, in-depth interviews with the Chief Officer, and documentation studies. The results of the study indicate that although maintenance followed the Planned Maintenance System (PMS), significant operational obstacles were still encountered. An incident involving a burst hydraulic jack pipe occurred on December 20, 2024, which caused a loading/discharging delay of 4–5 hours due to a failure in the hatch opening system. The primary causes were corrosion on the hydraulic connection pipes and dirty oil filter conditions, which triggered extreme pressure. The use of an Ultrasonic Tightness Tester proved to be more effective and accurate in detecting leaks early without damaging the cargo compared to conventional methods. In conclusion, disciplined preventive maintenance on the hydraulic system and tightness components is crucial to prevent financial losses due to demurrage penalties and to ensure the smooth operation of the vessel.
Comparative Study: Passenger Satisfaction on ASDP Ferry and Dharma Lautan Ferry to Selayar Sulastriani R; Diah Vitaloka; Ika Mustika
International Journal of Health Engineering and Technology Vol. 4 No. 5 (2026): IJHESS JANUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhet.v4i5.561

Abstract

This study aims to identify the level of passenger satisfaction with the services provided by the ASDP ferry and the Dharma Lautan ferry on the Selayar route, the factors that influence passenger satisfaction on both ferries and a comparison between the quality of service and the operation of the two vessels. Passenger satisfaction is measured based on indicators: service quality (staff friendliness, responsiveness), ship facilities (seat comfort, cleanliness, and additional facilities), and punctuality of departure and arrival. Service quality is assessed based on passenger perceptions of indicators such as service speed, staff friendliness, and punctuality. Ship operation is assessed from the aspects of facility comfort, departure frequency, and operational efficiency. This study uses a descriptive quantitative approach with a comparative method to compare the level of passenger satisfaction between two ship operators, namely PT ASDP Indonesia Ferry and Dharma Lautan Nusantara. Based on the results of the study, the average value (mean score) of the two vessels has a difference of approximately 8 points. The average level of customer satisfaction of the ASDP ferry is 64.68 while the average level of customer satisfaction of the Dharma Lautan is higher at 72.96. This figure shows that statistically, Dharma Lautan ship customers are generally more satisfied than ASDP ship customers. Factors that influence passenger satisfaction: On-time departure schedule; Crew service; Ship cleanliness and facilities; Ticket price; Passenger boarding and disembarkation process. Research shows that the percentage comparison of passenger satisfaction on these two ships is significantly different where the Dharma Lautan Utama ship has a high percentage on each satisfaction assessment indicator, while the ASDP ferry ship is only in the highest percentage range of 30%.
Co-Authors Diah Vitaloka Haerani Asri I Komang Mahardhika Pratama Ika Mustika Sigit Hendra Waskita Subehana Rachman