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Ika Mustika
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ANALISIS OPERASIONAL RADAR SECARA OPTIMAL SAAT BERNAVIGASI DI KM ORIENTAL GALAXY Sultan; Ika Mustika; Nur Indah Sari; Ismail
JURNAL VENUS Vol. 13 No. 2 (2025): September
Publisher : PIP Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.48192/vns.v13i2.812

Abstract

Penelitian ini bertujuan untuk mengkaji permasalahan dalam operasional radar saat bernavigasi di KM ORIENTAL GALAXY serta mengidentifikasi upaya optimalisasi pengoperasiannya. Metode penelitian yang digunakan adalah pendekatan kualitatif, dengan teknik pengumpulan data berupa observasi langsung dan wawancara terhadap pihak-pihak terkait. Hasil penelitian menunjukkan bahwa pengoperasian radar di kapal belum sepenuhnya memenuhi standar operasional prosedur yang berlaku. Ditemukan beberapa kendala, antara lain inefektivitas radar dalam mendeteksi target dan potensi bahaya navigasi, kinerja magnetron yang menurun, serta adanya area blind sector pada cakupan radar. Selain itu, juga teridentifikasi fenomena anomali seperti kemunculan spurious echoes yang tidak sesuai dengan objek nyata. Upaya perbaikan diarahkan pada peningkatan kompetensi kru melalui pelatihan dan penyuluhan tentang pengoperasian radar yang benar. Penelitian ini menekankan pentingnya awareness terhadap keterbatasan teknis radar, serta perlunya pemeliharaan rutin untuk meningkatkan akurasi dan keandalan radar dalam mendukung keselamatan pelayaran. Dengan meningkatkan pemahaman dan keterampilan dalam penggunaan radar, diharapkan keselamatan navigasi kapal dapat lebih terjamin
Comparative Study: Passenger Satisfaction on ASDP Ferry and Dharma Lautan Ferry to Selayar Sulastriani R; Diah Vitaloka; Ika Mustika
International Journal of Health Engineering and Technology Vol. 4 No. 5 (2026): IJHESS JANUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhet.v4i5.561

Abstract

This study aims to identify the level of passenger satisfaction with the services provided by the ASDP ferry and the Dharma Lautan ferry on the Selayar route, the factors that influence passenger satisfaction on both ferries and a comparison between the quality of service and the operation of the two vessels. Passenger satisfaction is measured based on indicators: service quality (staff friendliness, responsiveness), ship facilities (seat comfort, cleanliness, and additional facilities), and punctuality of departure and arrival. Service quality is assessed based on passenger perceptions of indicators such as service speed, staff friendliness, and punctuality. Ship operation is assessed from the aspects of facility comfort, departure frequency, and operational efficiency. This study uses a descriptive quantitative approach with a comparative method to compare the level of passenger satisfaction between two ship operators, namely PT ASDP Indonesia Ferry and Dharma Lautan Nusantara. Based on the results of the study, the average value (mean score) of the two vessels has a difference of approximately 8 points. The average level of customer satisfaction of the ASDP ferry is 64.68 while the average level of customer satisfaction of the Dharma Lautan is higher at 72.96. This figure shows that statistically, Dharma Lautan ship customers are generally more satisfied than ASDP ship customers. Factors that influence passenger satisfaction: On-time departure schedule; Crew service; Ship cleanliness and facilities; Ticket price; Passenger boarding and disembarkation process. Research shows that the percentage comparison of passenger satisfaction on these two ships is significantly different where the Dharma Lautan Utama ship has a high percentage on each satisfaction assessment indicator, while the ASDP ferry ship is only in the highest percentage range of 30%.
Co-Authors Diah Vitaloka Ismail Nur Indah Sari Sulastriani R Sultan