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Key Factors Influencing Work Environment, Motivation, and Engagement in Promoting Organizational Citizenship Behaviour Ishak Ishak
Journal of Economic Education and Entrepreneurship Studies Vol. 6 No. 1 (2025)
Publisher : Department of Economics Education, Faculty of Economics, Universitas Negeri Makassar

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Abstract

Every organization, both private and government, will strive to encourage organizational citizenship behavior in its employees in order to achieve its vision and mission. The purpose of this research is to determine the influence of the work environment, work motivation, and work involvement on organizational citizenship behavior in employees of the Pontianak City Environmental Service. This type of research is quantitative. Data collection was carried out by distributing questionnaires to 40 employees who were the research samples, using saturated sampling techniques. The data analysis technique uses multiple linear regression analysis with the Statistical Package for the Social (SPSS) version 26 analysis tool. The results of this study show that H1 is rejected, meaning that the work environment partially has no effect on employee organizational citizenship behavior. Then H2 was rejected, which means that work motivation has no effect on employee organizational citizenship behavior, while H3 was accepted, which means that work involvement has a positive and significant effect on employee organizational citizenship behavior. The drawback of the research is that the scope is too narrow. This research only focuses on administrative employees of the Pontianak City Environmental Service, which may limit the conclusions of the findings to all employees or other organizations with different characteristics. The research suggestion is to expand the sample and research locations so that the research findings can be more conclusive.
The Role of Leadership Style, Training and Development, Organizational Culture, and Employee Engagement on Job Satisfaction and Employee Performance Ishak Ishak; Supriandi Supriandi; Yana Priyana
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 2 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i2.10849

Abstract

This study examines the influence of leadership style, training and development, organizational culture, and employee engagement on job satisfaction and employee performance in Indonesian organizations. Using a quantitative approach, data were collected from 250 respondents representing various sectors. A Likert scale (1–5) was employed, and data were analyzed using Structural Equation Modeling – Partial Least Squares (SEM-PLS 3). The results demonstrate that leadership style, training and development, organizational culture, and employee engagement each have a positive and significant impact on job satisfaction. Furthermore, job satisfaction significantly mediates the relationship between these variables and employee performance. Among the predictors, organizational culture and employee engagement exhibit the strongest influence on job satisfaction and performance. The findings highlight the importance of creating an empowering work environment that fosters leadership effectiveness, continuous learning, strong cultural alignment, and high engagement levels. These factors collectively contribute to enhancing employee satisfaction and organizational productivity. The study provides practical insights for human resource managers in Indonesia to design integrated management strategies that improve both employee well-being and overall performance.