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All Journal Jurnal Ilmiah Manajemen Kesatuan JUDICIOUS: Journal of Management
Edri, Rendi Fajar Utama
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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PENGARUH SERVANT LEADERSHIP, ORGANIZATIONAL CULTURE TERHADAP EMPLOYEE PERFORMANCE DIMEDIASI ORGANIZATIONAL COMMITMENT PADA PT XYZ Edri, Rendi Fajar Utama; Sudaryanto, Sudaryanto; Panggalih, Barleyan Simon Tatag; Setyaningrum, Retno Purwani
JUDICIOUS Vol 5 No 2 (2024): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v5i2.1808

Abstract

High employee performance not only contributes directly to the achievement of organizational goals, but also plays a role in increasing customer satisfaction and company reputation. This research was conducted to determine the impact of Servant Leadership and Organizational Culture on Employee Performance mediated by Organizational Commitment at PT XYZ. This type of research is quantitative research, sampling is carried out by distributing questionnaires with a total sample of 50 respondents. The analysis technique used in this study is multiple linear analysis techniques using smartPLS version 3.0. Based on the findings of this study Servant Leadership does not have a positive impact on Employee Performance, Organizational Culture does not have a positive impact on Employee Performance, Servant Leadership does not have an impact on Employee Performance after being mediated by Organizational Commitment, Organizational Culture has an impact on Employee Performance after being mediated by Organizational Commitment, Organizational Commitment has a positive impact on Employee Performance.
Experiential Quality has the Potential to Mediate TPB in Generation Z’s Revisit Intention with Co-Creation Moderation Edri, Rendi Fajar Utama; Bintarti, Surya; Wulandari, Anna
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4959

Abstract

The rapid development of VoD services has triggered changes in Generation Z consumption behavior and uncertainty regarding the factors that drive their intention to resubscribe. This study examines the behavior of Generation Z consumers who use Video on Demand (VoD) services Netflix, Disney+, and Viu in terms of revisit intention, considering the role of experiential quality as a mediating variable and co-creation (represented by product variation) as a moderating variable. The research approach uses a quantitative method with a purposive sampling technique on 570 VoD user respondents. Data analysis was conducted using Partial Least Square (PLS) regression with the help of SmartPLS 3 software. This study found that subjective norms and attitudes have a positive and significant effect on revisit intention among Netflix, Viu, and Disney+ users, while behavioral control only has an effect on Netflix and Viu. Experiential quality mediates some relationships for Netflix and Disney+, but is not significant for Viu, and product variation does not moderate its effect on revisit intention. These results indicate that social influence, positive attitudes, and quality of experience drive Gen Z’s revisit intention on VoD services, while product variation has a minimal role.
Co-Authors Panggalih, Barleyan Simon Tatag Retno Purwani Setyaningrum Sembiring, Rinawati Surya Bintarti Wulandari, Anna