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Optimizing Academic Information Delivery: A Hybrid AI Chatbot Model Isma, Andika; Fatimah Nur Arifah; Arief Zikry; Muhammad Bitrayoga; Eri Mardiani
Jurnal MediaTIK Volume 7 Issue 1, Januari (2024)
Publisher : Jurusan Teknik Informatika dan Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59562/mediatik.v7i1.1243

Abstract

This research investigates the implementation of artificial intelligence (AI)-based chatbots in a hybrid model in Computer Science and Computer Engineering departments. The research method used was an online survey of students, providing direct insight from key users of this technology. The findings show significant adoption of AI chatbots in this academic environment, indicating good acceptance from users. The research results provide an in-depth understanding of the extent to which chatbots have been implemented in facilitating the reception of information in the department. AI chatbots have been proven to make a positive contribution in optimizing the process of receiving information, providing fast and accurate answers to students' common questions. The conclusions of this study underscore the potential of chatbots to improve the overall quality of academic services.
Penerapan KNN, DT, dan NB untuk Memprediksi Task Success Developer Berbasis AI-Metrics Iski Mediansyah; Muhammad Bitrayoga; Arief Zikry; Firza Septian
BETRIK Vol. 16 No. 02 (2025): Jurnal Ilmiah BETRIK : Besemah Teknologi Informasi dan Komputer
Publisher : PPPM Institut Teknologi Pagar Alam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36050/rsvfdr22

Abstract

This study is motivated by the limited utilization of AI-based metrics to predict task success among developers in software development projects. The main issue addressed is the absence of a systematic comparative approach to classification algorithms in identifying the most effective model in this context. Therefore, this research compares the performance of three classification algorithms—K-Nearest Neighbors (KNN), Decision Tree (DT), and Naïve Bayes (NB)—in predicting task success using AI-metrics data. The evaluation metrics include precision, recall, F1-score, and accuracy, presented through classification reports and confusion matrices. The results show that DT achieved an accuracy of 91%, KNN 92%, and NB 86%. The confusion matrix analysis indicates that DT demonstrates high precision, KNN shows minor imbalance, and NB struggles to identify minority classes. Additionally, clustering was performed using the K-Means algorithm and visualized in two dimensions through Principal Component Analysis (PCA),  revealing clear segmentation among developer groups. The ultimate benefit of this study is to provide a foundation for decision-making in selecting the most appropriate algorithm to enhance developer team effectiveness and personalize managerial strategies. The novelty of this research lies in the combined application of classification and clustering approaches using AI-metrics to more accurately and datadrivenly identify developer task success.