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Aqhina Dzikrah Aurora
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Religion Humanities Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences

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Administrative Burden in Bapenda Semarang City Zahra, Kamelia; Aqhina Dzikrah Aurora
Arkus Vol. 10 No. 1 (2024): Arkus
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/arkus.v10i1.433

Abstract

This research aims to examine the challenges and obstacles faced by the Regional Revenue Agency (Bapenda) of Semarang City in handling administrative burdens, as well as the efforts and steps taken to reduce and optimize these burdens. The research method used is a normative juridical approach with qualitative and inductive methods. Primary data were obtained through interviews with the Head of the Finance and Regional Property Subdivision of Bapenda Semarang, while secondary data consisted of relevant regulations. The results indicate that Bapenda Semarang faces high workloads, a large volume of administration, technological and information constraints, and a lack of public awareness regarding administrative obligations. Efforts made by Bapenda Semarang include the use of information systems, the implementation of tax reduction regulations, human resource development, and the expansion of service locations. Despite progress, there are still obstacles, such as the public's lack of understanding of information system features. Increasing the number of employees, implementing standard operating procedures (SOP), and providing incentives for staff involved are part of the applied solutions. This research provides a comprehensive overview of the challenges and efforts made by Bapenda Semarang in handling administrative burdens. Suggestions involve increasing public awareness, optimizing information systems, improving technological infrastructure, and developing human resources.
Electronic Certificates in Indonesia: Enhancing Legal Certainty or Introducing New Challenges? Putri Diyah Ayu Anggraini; Aqhina Dzikrah Aurora; Aprilia Niravita; Muhammad Adymas Hikal Fikri; Harry Nugroho
Arkus Vol. 11 No. 1 (2025): Arkus
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/arkus.v11i1.659

Abstract

The Indonesian government is moving towards digital transformation in land administration by introducing electronic certificates (e-certificates) through the Regulation of the Minister of ATR/BPN Number 1 of 2021. This initiative aims to improve the security and legal certainty of land ownership, building upon existing programs like the Complete Systematic Land Registration Program (PTSL). This study used a normative legal research method to investigate the opportunities and challenges associated with implementing e-certificates in Indonesia. Primary legal sources, such as the Electronic Information and Transactions Law (UU ITE) and relevant ministerial regulations, were analyzed. Secondary data from legal journals, academic publications, and theses were also examined. The study revealed that e-certificates offer several advantages, such as increased efficiency in land administration, potential integration with blockchain technology, and improved land mapping and survey processes. However, challenges remain, including cybersecurity risks, limited technological infrastructure, and the digital literacy gap. Furthermore, the legal status of e-certificates as evidence in court, while recognized by the Ministry of ATR/BPN and UU ITE, requires further clarification within the Indonesian legal framework. This study concludes that e-certificates hold the potential to modernize land administration and enhance legal certainty in Indonesia, but successful implementation requires addressing critical challenges and ensuring comprehensive legal and regulatory clarity.
Co-Authors Aprilia Niravita Harry Nugroho Muhammad Adymas Hikal Fikri Putri Diyah Ayu Anggraini Zahra, Kamelia