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All Journal Jurnal Buana Farma
Amal, Andi Nurzakiah
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Biochemistry, Genetics & Molecular Biology Chemistry Immunology & microbiology Medicine & Pharmacology

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PENGARUH BUDAYA ORGANISASI INSTALASI FARMASI TERHADAP KUALITAS PELAYANAN DALAM MENINGKATKAN KEPERCAYAAN DAN KEPUASAN PASIEN RAWAT JALAN DI RUMAH SAKIT SWASTA CIKAMPEK Andi Nurzakiah Amal; Dewi Darwati Agustini; Surya Amal
Jurnal Buana Farma Vol. 4 No. 1 (2024): Jurnal Buana Farma : Jurnal Ilmiah Farmasi
Publisher : Fakultas Farmasi Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jbf.v4i1.893

Abstract

The availability of medicines, long waiting times and the attitude of staff in prescription services often cause patient dissatisfaction, so a study is needed on the factors that influence whether or not an organization is effective in achieving its goals, especially in pharmacy installations. There are four variables in this research, namely one independent variable and three dependent variables. The instrument used in the Organizational Culture variable is to measure interpersonal relationships between organizational members and understanding of organizational tasks. Service quality uses the 5Q model method, customer trust is generally conceptualized in 5 dimensions while customer satisfaction uses the SERVQUAL method. 100 employees and customers of pharmaceutical installations each became participants in this study, using the partial least squares technique to test the hypothesized relationship. The study results show that organizational culture has a positive effect on service quality (t-statistic value 5.2189 > t table 1.96), Service Quality has a positive effect on increasing Customer Trust (t-statistic value 13.2489 > t table 1.96). Service Quality has a positive effect on increasing Customer Satisfaction (t-statistic value 6.4256 > t table 1.96) and Customer Trust has a positive effect on Customer Satisfaction (t-statistic value 4.1696 > t table 1.96). The results of this research show that the performance of services provided by private hospitals in Cikampek can generally meet patient expectations in terms of quality of service processes, quality of objects, infrastructure, interactions and atmosphere.
The STUDI INTERAKSI OBAT ANTIHIPERLIPIDEMIA PADA PASIEN RAWAT JALAN DI SALAH SATU RUMAH SAKIT SWASTA CIKAMPEK Amal, Andi Nurzakiah; Agustini, Dewi Darwati; Amal, Surya
Jurnal Buana Farma Vol. 4 No. 4 (2024): Jurnal Buana Farma : Jurnal Ilmiah Farmasi
Publisher : Fakultas Farmasi Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jbf.v4i4.1209

Abstract

Hyperlipidemia is a lipid metabolism disorder characterized by an increase in total cholesterol levels in the blood, which is a risk factor for various cardiovascular diseases. Treatment of hyperlipidemia is often combined with other drugs, increasing the potential for drug interactions. This study aims to identify the severity of antihyperlipidemia drug interactions in outpatients in private hospitals in Cikampek during the period of June to December 2023. The research uses an analytical survey design with a retrospective approach. Data were obtained from 251 patient prescriptions that met the inclusion criteria and were analyzed univariably using the Stockley Drug Interaction and drugs.com application. The results showed that 67.65% of prescriptions had potential drug interactions, while 32.35% did not. Patients aged 50–59 years were the largest group (42.6%) receiving antihyperlipidemia, with simvastatin being the most frequently prescribed drug and causing drug interactions most often (51.11%). Of the 135 cases of drug interactions identified, moderate severity accounted for 57.03%, while major severity reached 46.97%. No cases with minor severity were found. This study highlights the importance of monitoring drug interactions to prevent more serious risks in hyperlipidemia patients.
HUBUNGAN EFIKASI DIRI DAN KEPATUHAN PADA PASIEN HIPERTENSI DI RSUD KARAWANG Arfania, Maya; Nuraeni, Eni; Frianto, Dedy; Amal, Andi Nurzakiah; Fatmala, Widya; Nurhapit, Evi Riszka; Alfarizzy, Ali
Jurnal Buana Farma Vol 5 No 4 (2025): Jurnal Buana Farma
Publisher : Fakultas Farmasi Universitas Buana Perjuangan Karawang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36805/jbf.v5i4.1536

Abstract

Medication adherence can affect patient health, one of the factors that can influence medication adherence in patients is self-efficacy. Self-efficacy has a positive relationship, so it is very important for hypertensive patients to maintain their treatment. Self-efficacy is very important for hypertensive patients during their treatment because it has a positive relationship. This study aims to determine how the influence of self-efficacy on medication adherence in hypertensive patients at Karawang Regional Hospital using a cross-sectional method based on a questionnaire (Medication Adherence Rating Scale). The questionnaire data (Medication Adherence Rating Scale) medication adherence and self-efficacy were analyzed using the chi-square test method which can determine the influence and relationship between medication adherence and self-efficacy. Based on the research that has been done, self-efficacy in hypertensive patients at Karawang Regional Hospital with a good self-efficacy level of 72.8%, with compliant compliance of 63.7% and non-compliant patients of 36.3%. There is no significant relationship between self-efficacy and adherence in hypertensive patients at Karawang Regional Hospital.
Co-Authors Agustini, Dewi Darwati Alfarizzy, Ali Amal, M Khusna Dedy Frianto Dewi Darwati Agustini Eni Nuraeni Fatmala, Widya Maya Arfania Nurhapit, Evi Riszka Surya Amal