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All Journal Jurnal Publikasi Ilmu Manajemen Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Daffa Dwi Saputra
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Analisis Kompensasi Kerja terhadap Peningkatan Kinerja Karyawan: Kajian Literasi Dhafa Herlambang Wisanggeni; Daffa Dwi Saputra; Teguh Prasetio
Jurnal Publikasi Ilmu Manajemen Vol. 3 No. 4 (2024): Desember: Jurnal Publikasi Ilmu Manajemen
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupiman.v3i4.4630

Abstract

This research analyzes the relationship between work compensation and employee performance, highlighting how providing adequate compensation can influence motivation and job satisfaction. Using a literature review approach, this article explores the theories of work compensation and the factors that influence employee performance. The results show that compensation plays an important role in improving productivity, motivation and job satisfaction. A fair, competitive, and performance-based compensation strategy is proven to increase employee loyalty and commitment to the organization. This article confirms the importance of strategic compensation design to support organizational sustainability and increased competitiveness in the labor market.
The Literature Review of Service Quality on Customer Satisfaction in Indonesian Banks Daffa Quthbir Robani; Daffa Dwi Saputra; Yoga Aditiya Pratama; Mohamad Zein Saleh
Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan Vol. 2 No. 6 (2024): DESEMBER : Maeswara : Jurnal Riset Ilmu Manajemen dan Kewirausahaan
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/maeswara.v2i6.1440

Abstract

Service quality is a crucial element in determining the level of customer satisfaction in the banking sector. This study aims to analyze the relationship between service quality and customer satisfaction in Indonesian banks. The main focus lies on how banks are able to create quality services to maintain customer loyalty. This article uses the literature review method to identify factors that influence service quality, strategies implemented, and perceived benefits. The results show that service quality has a significant effect on the level of customer satisfaction. Service improvement strategies such as technology development, employee training, and effective communication are the keys to success.
Co-Authors Daffa Quthbir Robani Dhafa Herlambang Wisanggeni Mohamad Zein Saleh Teguh Prasetio Yoga Aditiya Pratama