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All Journal Integrated Science Education Journal Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Inspirasi: Jurnal Pengabdian Masyarakat
Ferdiansah, Renaldi
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Humanities Computer Science & IT Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Analysis of Parental Satisfaction with Education Services in Private Elementary Schools Mashrul, Nenden Nadya Rizky; Widowati, Saras Pangestu Sri; Ferdiansah, Renaldi; Sholeh, Slamet
AURELIA: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Vol 3, No 2 (2024): July 2024
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/aurelia.v3i2.2727

Abstract

Analysis of the quality of educational services is based on the level of satisfaction of education service users with the services provided by educational institutions, namely schools. This research aims to understand the public's perception, particularly students and their parents, of the quality of basic education services. Nowadays, competition in the education sector is very evident in society, including at the basic education level. This is reflected in the high enthusiasm of parents to enroll their children in schools with the best quality. Consequently, many new schools, especially private ones, have emerged, including integrated elementary schools and madrasah ibtidaiyah. The demand for high-quality education is very significant in today's life. Schools strive to provide the best services to remain competitive and be the choice of the community. The quality of educational services has a significant impact on parents' satisfaction. There are five dimensions of parents' satisfaction with the quality of educational services: the tangible dimension, the reliability dimension, the responsiveness dimension, the assurance dimension, and the empathy/caring dimension. Customers will feel dissatisfied if the outcomes do not meet their expectations. Customer dissatisfaction with the services provided by a school is believed to be one of the factors that cause a decline in the number of students, which is certainly detrimental to the school. Conversely, if customers are satisfied with the services provided by the school, they will continue to use the educational services and give positive feedback to others about the educational institution.
PELATIHAN PENGGUNAAN CHATBOT ARTIFICIAL INTELLIGENCE (AI) DAN BRISK TEACHING KEPADA GURU DALAM PEMBELAJARAN SDN SIDANGSARI 3 Ferdiansah, Renaldi; Wijayanti , Indah Yayang; Hikma , Verisca Ayu; Liswantari , Dwi; Widowati , Saras Pangestu Sri; Suryaman , Maman
Inspirasi: Jurnal Pengabdian Masyarakat Vol. 1 No. 4 (2024): Inspirasi: Jurnal Pengabdian Masyarakat
Publisher : Inspirasi: Jurnal Pengabdian Masyarakat

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Abstract

Perkembangan teknologi digital, termasuk kecerdasan buatan (AI), telah membuka peluang baru dalam pendidikan, khususnya melalui chatbot AI dan aplikasi Brisk Teaching. Penelitian ini berfokus pada pelatihan penggunaan kedua teknologi tersebut kepada guru-guru di SDN Sindang Sari III untuk meningkatkan keterampilan mereka dalam mengintegrasikan teknologi ke dalam proses pembelajaran. Chatbot AI berfungsi meningkatkan interaksi siswa dan memberikan umpan balik instan, sedangkan Brisk Teaching mendukung pembuatan perangkat pembelajaran secara efisien. Metode yang digunakan meliputi ceramah, diskusi, dan konsultasi untuk memastikan pemahaman mendalam. Hasil menunjukkan bahwa pelatihan ini meningkatkan kompetensi teknologi guru, meskipun tantangan seperti infrastruktur yang terbatas dan kendala teknis masih ada. Penelitian ini menyimpulkan bahwa dengan pelatihan berkelanjutan dan dukungan infrastruktur, teknologi AI dapat meningkatkan kualitas pendidikan dasar di Indonesia.
The Influence of Democratic Leadership Style and Quality of Work Life on Science Teacher Performance Ferdiansah, Renaldi; Ismaya, Bambang; Wahyudin, Undang Ruslan
Integrated Science Education Journal Vol 6 No 3 (2025): September
Publisher : Cahaya Ilmu Cendekia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37251/isej.v6i3.1884

Abstract

Purpose of the study: This study investigates the influence of democratic leadership style and quality of work life (QWL) on teacher performance in junior high schools. Methodology: The research was conducted using a quantitative approach with a causal-associative design, involving 65 teachers from two schools in Tempuran Subdistrict, Karawang. Data were collected through validated and reliable questionnaires and analyzed using multiple regression. Main Findings: The findings reveal that both democratic leadership style and QWL have a positive and significant effect on teacher performance, both partially and simultaneously, with a combined contribution of 52.4%. These results underscore the importance of participatory leadership practices and teacher well-being in enhancing professionalism and productivity within educational settings. Novelty/Originality of this Study: The novelty of this research lies in its integration of leadership and QWL into a single analytical model, whereas most prior studies examined these variables independently. By situating the study within the context of regional public schools, it offers new perspectives on educational management in environments that often face resource and welfare challenges. The implications are substantial for school principals and policymakers, as the findings highlight the need to strengthen human-centered leadership practices and establish supportive work conditions that foster job satisfaction, recognition, and commitment, ultimately improving student learning outcomes.
Co-Authors Bambang Ismaya Hikma , Verisca Ayu Liswantari , Dwi Mashrul, Nenden Nadya Rizky Sholeh, Slamet Suryaman , Maman Undang Ruslan Wahyudin Widowati , Saras Pangestu Sri Widowati, Saras Pangestu Sri Wijayanti , Indah Yayang