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All Journal Wacana: Jurnal Ilmiah Ilmu Komunikasi Eduvest - Journal of Universal Studies Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi
Adninta, Alya
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Aerospace Engineering Arts Humanities Computer Science & IT Health Professions Languange, Linguistic, Communication & Media Neuroscience Public Health Social Sciences

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DINAMIKA KOMUNIKASI PASANGAN DI TENGAH POPULARITAS POLITIK: STUDI KASUS KONFLIK ISRAEL-PALESTINA DALAM HUBUNGAN ROMANTIS Irfandianto, Muhammad Edi; Ernungtyas, Niken Febrina; Adninta, Alya; Budiono, Bagus
Jurnal Ilmu Komunikasi UHO : Jurnal Penelitian Kajian Ilmu Komunikasi dan Informasi Vol. 10 No. 1 (2025): EDISI JANUARI
Publisher : Laboratorium Ilmu Komunikasi Fisip UHO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52423/jikuho.v10i1.463

Abstract

Konflik politik yang berkepanjangan telah memicu perdebatan luas di media sosial, memengaruhi dinamika hubungan antarindividu. Penelitian ini menggunakan teori penetrasi sosial yang dikembangkan oleh Altman dan Taylor untuk mengeksplorasi bagaimana hubungan interpersonal berkembang dari komunikasi dangkal menuju keintiman, serta peran penting keterbukaan diri (self-disclosure) dalam proses ini. Temuan menunjukkan bahwa perbedaan pandangan politik dapat menyebabkan konflik dalam hubungan, berpotensi mengarah pada depenetrasi atau penurunan keintiman. Melalui tinjauan literatur yang sistematis, penelitian ini menetapkan kriteria pemilihan sumber dari jurnal terakreditasi dan analisis konten di media sosial, dengan fokus pada pengaruh ideologi politik terhadap keputusan individu dalam mempertahankan atau mengakhiri hubungan romantis. Hasilnya mengindikasikan bahwa sikap politik merupakan faktor krusial yang memengaruhi keberlangsungan hubungan. Untuk menjembatani konflik yang muncul akibat perbedaan pandangan politik, keterampilan komunikasi yang efektif dan kemampuan untuk berkompromi sangat diperlukan. Oleh karena itu, penting bagi individu untuk memahami peran sikap politik dalam hubungan interpersonal dan mengembangkan strategi komunikasi yang efektif untuk mengatasi potensi konflik. Dengan demikian, hubungan interpersonal dapat dipertahankan dan diperkuat meskipun terdapat perbedaan pandangan politik yang signifikan.
Hubungan Parasosial Komunitas Virtual Budaya Populer K-Pop dengan Calon Presiden Anies Baswedan Adninta, Alya; Rusydi S, Banna; Falcao, Falcao; Amalia, Putri Chaerani
WACANA: Jurnal Ilmiah Ilmu Komunikasi Volume 23, No. 2 December 2024
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/wacana.v23i2.4148

Abstract

This research aims to understand the parasocial relationship between the virtual community of K-Pop fans and perceptions of presidential candidate Anies Baswedan through the social media platform X. The method used is netnography, which involves observation, downloading, and analyzing uploads on social media. Six procedural netnography movements are applied: initiation, investigation, immersion, interaction, integration, and incarnation. This research uses humanistic phenomenological, existential discourse, hermeneutic interpretation approaches, and thematic interpretation methods to explore themes that emerge from the data inductively. The research results show that parasocial relationships between the K-Pop fan community and Anies Baswedan can be formed and maintained through social media platforms such as @aniesbubble on X/Twitter. This supports the theory that mass and social media are important in forming parasocial relationships without requiring physical meetings. The findings show that interaction through social media content can create strong emotional bonds between fans and public figures. These findings indicate that the fandom phenomenon is not only limited to popular culture, but can also appear in a political context, and that support for Anies Baswedan via social media can impact people's political opinions.
Analysis of Crisis Communication Regarding of One-Sided Insurance Claim By Pridential Indonesia Hidayat, Muhammad Alviansyah; Putri Paath, Ruth Novarefie; Adninta, Alya; Falcao, Falcao; Hayunaji, Hayunaji
Eduvest - Journal of Universal Studies Vol. 5 No. 1 (2025): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i1.50319

Abstract

Prudential Indonesia's crisis communication strategy in dealing with customer lawsuits against unilateral claim cancellation is categorized as a preventable crisis. Using the Situational Crisis Communication Theory (SCCT) and Image Restoration Theory frameworks, this study evaluates Prudential Indonesia's steps in responding to crises, managing reputation, and restoring public trust. The research method used is qualitative descriptive with a case study approach, involving the analysis of online media news content, social media, and related documents. The results of the analysis show that Prudential Indonesia took good steps through a quick and appropriate response to comply with the Constitutional Court's decision and improve policies related to claims management and procedural transparency. However, weaknesses in the form of a lack of transparency and protection for customers still risk raising public dissatisfaction with Prudential Indonesia's response which is still too general. The recommendations of this study include increasing the transparency of the claims process, strengthening insurance agent training, adopting the Ex Gratia claims policy, reviewing and adjusting policy terms, improving customer complaint services, and proactively communicating with the public. By implementing this strategy, Telkomsel is expected to mitigate the impact of similar crises in the future and maintain its reputation as a trusted telecommunications service provider in Indonesia.
Co-Authors Amalia, Putri Chaerani Bagus Budiono, Bagus Ernungtyas, Niken Febrina Falcao, Falcao Hayunaji, Hayunaji Hidayat, Muhammad Alviansyah Irfandianto, Muhammad Edi Putri Paath, Ruth Novarefie Rusydi S, Banna