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All Journal Jurnal Akademik Pengabdian Masyarakat JURNAL MULTIDISIPLIN ILMU AKADEMIK
Siti Nurfadila
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Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences

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KUALITAS PELAYANAN KESEHATAN PASIEN BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) DI PUSKESMAS TALISE KOTA PALU Dyo Moh Sabda; Siti Nurfadila; Al Munawwara; Meinar Meinar; Mustaina N; Intam kurnia; Dandan haryono
JURNAL MULTIDISIPLIN ILMU AKADEMIK Vol. 2 No. 1 (2025): Februari
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jmia.v2i1.3073

Abstract

Health Insurance is a health protection guarantee provided to (BPJS) participants. The Health Social Security Organizing Agency (BPJS) is a legal entity established to administer the Health Insurance program. Service commitment is the commitment of the first level health facility in improving the quality of service seen from the achievement of agreed individual health service indicators. The purpose of this study was to determine. Overview of BPJS Health services to patients at the Talise health center in the city of Palu. This study aims to describe the quality of service of the Talise puskemas to user patients (BPJS). This study uses qualitative research methods with data collection techniques by means of interviews and observations. Based on the results of the study, it can be seen that the quality of service (BPJS) at the Talise health center in the city of Palu still has shortcomings and is not optimal, including medical equipment and medicines.
ANALISIS KOMPARATIF KUALITAS PRODUK DAN DAYA SAING USAHA MIKRO, KECIL, DAN MENENGAH: STUDI KASUS KOTA BATU, JAWA TIMUR DAN KOTA PALU, SULAWESI TENGAH Rendy Kurniawan; Anang Ma’ruf; Yorensia Resti; Siti Nurfadila; Novita Sari; Nadia I Tala’a; Miftah Amalia; Mastang Mastang; Nuraisyah Nuraisyah; Andi Maman; Fachrul Reza
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 1 (2026): Januari
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i1.7452

Abstract

This study aims to analyze and compare the product quality and competitiveness of Micro, Small, and Medium Enterprises (MSMEs) in Batu City, East Java, and Palu City, Central Sulawesi. The research method used is a qualitative approach with data collection techniques through documentation studies, observations, and in-depth interviews with MSME actors, stakeholders, and relevant agencies in both regions. The results show that MSMEs in Batu City have advantages in terms of marketing access, tourism infrastructure support, and more established cross-sector collaboration. In contrast, MSMEs in Palu City demonstrate resilience in local product innovation and the potential for post-disaster tourism-based development. Both regions face similar challenges in terms of access to capital, digital technology adoption, and improving the quality of human resources. This study recommends the importance of strengthening the MSME ecosystem through improving product quality, expanding digital market access, and strategic collaboration between the government, business actors, and academics to increase MSME competitiveness at the national and global levels.
Co-Authors Al Munawwara Anang Ma’ruf Andi Maman Dandan Haryono Dyo Moh Sabda Fachrul Reza Intam Kurnia Mastang Mastang Meinar Meinar Miftah Amalia Mustaina N Nadia I Tala’a Novita Sari Nuraisyah Nuraisyah Rendy Kurniawan Yorensia Resti