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All Journal Jurnal Akademik Pengabdian Masyarakat JURNAL ILMIAH PENELITIAN MAHASISWA
Yorensia Resti
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Computer Science & IT Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Medicine & Pharmacology Social Sciences

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KUALITAS PELAYANAN DALAM MENANGANI PASIEN DI PUSKESMAS PEMBANTU DESA KALUKUBULA DI KECAMATAN SIGI BIROMARU Yorensia Resti; Wulandari Wulandari; Anang Ma’ruf; Lidia Olivia Balanda; Mustainah; Intam Kurnia; Dandan Haryono
JURNAL ILMIAH PENELITIAN MAHASISWA Vol 3 No 1 (2025): Februari
Publisher : Kampus Akademik Publiser

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jipm.v3i`1.591

Abstract

This article discusses the quality of service and treatment of patients at the auxiliary health center, Sigi district, Sigi Biromaru sub-district, this research was carried out at the auxiliary health center in Kalukubula village with the aim of obtaining and providing information and wanting to know how the quality of service is in accordance with standard operational procedures so that through this we can find out the level of community satisfaction with the services provided, This research used qualitative research methods, observation, interviews and documentation, using 5 informants, with the aim of the informants being the employees of the Kalukubula village community health center and the Kalukubula village community. The results of this research indicate that the quality of service is maximum. In this research the author has collected data through interviews and secondary data in the form of documents.
ANALISIS KOMPARATIF KUALITAS PRODUK DAN DAYA SAING USAHA MIKRO, KECIL, DAN MENENGAH: STUDI KASUS KOTA BATU, JAWA TIMUR DAN KOTA PALU, SULAWESI TENGAH Rendy Kurniawan; Anang Ma’ruf; Yorensia Resti; Siti Nurfadila; Novita Sari; Nadia I Tala’a; Miftah Amalia; Mastang Mastang; Nuraisyah Nuraisyah; Andi Maman; Fachrul Reza
JURNAL AKADEMIK PENGABDIAN MASYARAKAT Vol. 4 No. 1 (2026): Januari
Publisher : CV. KAMPUS AKADEMIK PUBLISING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/japm.v4i1.7452

Abstract

This study aims to analyze and compare the product quality and competitiveness of Micro, Small, and Medium Enterprises (MSMEs) in Batu City, East Java, and Palu City, Central Sulawesi. The research method used is a qualitative approach with data collection techniques through documentation studies, observations, and in-depth interviews with MSME actors, stakeholders, and relevant agencies in both regions. The results show that MSMEs in Batu City have advantages in terms of marketing access, tourism infrastructure support, and more established cross-sector collaboration. In contrast, MSMEs in Palu City demonstrate resilience in local product innovation and the potential for post-disaster tourism-based development. Both regions face similar challenges in terms of access to capital, digital technology adoption, and improving the quality of human resources. This study recommends the importance of strengthening the MSME ecosystem through improving product quality, expanding digital market access, and strategic collaboration between the government, business actors, and academics to increase MSME competitiveness at the national and global levels.
Co-Authors Anang Ma’ruf Andi Maman Dandan Haryono Fachrul Reza Intam Kurnia Lidia Olivia Balanda Mastang Mastang Miftah Amalia Mustainah Nadia I Tala’a Novita Sari Nuraisyah Nuraisyah Rendy Kurniawan Siti Nurfadila Wulandari Wulandari