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All Journal Swabumi (Suara Wawasan Sukabumi) : Ilmu Komputer, Manajemen, dan Sosial Visioner: Jurnal Pemerintahan Daerah di Indonesia
Hidayat, Yogi Syarif
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Computer Science & IT Economics, Econometrics & Finance Social Sciences Other

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OPTIMIZING PUBLIC SERVICES THROUGH THE APPLICATION OF ARTIFICIAL INTELLIGENCE A CASE STUDY OF INTEGRATED ADMINISTRATIVE SERVICES AT THE SUB-DISTRICT LEVEL Ruhana, Faria; Alimuddin, Asriani; Hidayat, Yogi Syarif; Afrilia, Ufa Anita; Zulfikar, Waluyo
VISIONER : Jurnal Pemerintahan Daerah di Indonesia Vol 15 No 2 (2023): Visioner: Jurnal Pemerintahan Daerah di Indonesia
Publisher : Alqaprint Jatinangor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jv.v15i2.860

Abstract

This study explores the optimization of public services through the application of Artificial Intelligence (AI), focusing on a case study of integrated administrative services at the sub-district level. The research aims to understand how AI can enhance the efficiency, accuracy, and accessibility of public services in a local government setting. Employing a mixed-methods approach, the study combines quantitative data analysis of service delivery metrics with qualitative insights from interviews with public officials and service users. The findings reveal that the integration of AI technologies, such as automated data processing, chatbots for customer service, and predictive analytics, significantly improves service delivery times, reduces errors, and increases citizen satisfaction. The study also identifies challenges in implementing AI, including technical infrastructure requirements, staff training needs, and concerns about data privacy and security. The research contributes to the growing body of knowledge on digital transformation in public administration, highlighting the potential of AI to revolutionize local government services. The study concludes with recommendations for policymakers and practitioners on effectively integrating AI into public service frameworks, emphasizing the need for strategic planning, stakeholder engagement, and continuous evaluation.
Sistem Pelaporan dan Evaluasi Digital (SPEED) Pengolahan Limbah B3 dan Non B3 Pada RSI ASSYIFA Sukabumi Firmansyah, Dasya Arief; Susilawati, Desi; Mutiara, Erika; Wajhillah, Rusda; Hidayat, Yogi Syarif
SWABUMI (Suara Wawasan Sukabumi): Ilmu Komputer, Manajemen, dan Sosial Vol 13, No 1 (2025): Volume 13 Nomor 1 Tahun 2025
Publisher : Universitas Bina Sarana Informatika Kota Sukabumi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/swabumi.v13i1.25759

Abstract

Pengelolaan limbah B3 dan non-B3 di fasilitas kesehatan memerlukan sistem yang efisien dan akuntabel untuk memenuhi regulasi serta mengurangi dampak lingkungan. Rumah sakit di Indonesia, termasuk RSI assyifa Sukabumi masih bergantung pada catatan manual di mana ada risiko tinggi kesalahan manusia dan inkonsistensi data. RSI Assyifa Sukabumi menghadapi tantangan dalam pelaporan manual yang lambat dan rentan error. Tujuan dari penelitian ini adalah membuat Mengembangkan Sistem Pelaporan dan Evaluasi Digital (SPEED) untuk meningkatkan efisiensi pengelolaan limbah medis. Metode penelitian yang digunakan adalah metode prototyping yang terdiri dari tahapan communication, quick plan, modelling/quick design, construction of prototype dan deployment/delivery & feedback. Sistem Pelaporan dan Evaluasi Digital (SPEED) untuk pengelolaan limbah B3 dan non-B3 di RSI Assyifa Sukabumi telah berhasil membuktikan efektivitasnya dalam meningkatkan efisiensi dan akuntabilitas pengelolaan limbah medis. Selain itu, sistem ini juga mendukung kepatuhan terhadap regulasi seperti Permenkes No. 7 Tahun 2019 dan PP No. 22 Tahun 2021 dengan fitur pelaporan otomatis yang memenuhi standar pemerintah.
Co-Authors Alimuddin, Asriani Desi Susilawati, Desi Erika Mutiara, Erika Faria Ruhana Firmansyah, Dasya Arief Rusda Wajhillah, Rusda Ufa Anita Afrilia Waluyo Zulfikar