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All Journal Kamaya: Jurnal Ilmu Agama Journal of Nursing Practice and Education
Faizah, Auliatul
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Religion Health Professions Medicine & Pharmacology Nursing Public Health

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Pengaruh e-boohapista terhadap pengetahuan dan sikap orang tua tentang pencegahan ISPA pada balita usia 1-4 tahun di Desa Karang Nanas Faizah, Auliatul; Anggraeni, Atika Dhiah
Jurnal Praktik Dan Pendidikan Keperawatan Vol 4 No 1 (2023): Journal of Nursing Practice and Education
Publisher : Lembaga Penelitian Sekolah Tinggi Ilmu Kesehatan Garawangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34305/jnpe.v4i1.742

Abstract

Latar Belakang: Balita merupakan tahapan yang rentan terhadap ISPA. Orang tua harus tahu terkait pencegahan ISPA dengan adanya edukasi, e-booklet menjadi media edukasi yang digunakan untuk meningkatkan pengetahuan dan sikap orangtua dalam pencegahan ISPA. Peneliti memfokuskan pada pengetahuan dan sikap orang tua mengenai pencegahan ISPA pada balita usia 1-4 tahun. Tujuan Penelitian mengetahui Pengaruh E-BOOHAPISTA Terhadap Pengetahuan Dan Sikap Orang Tua Tentang Pencegahan (ISPA) Pada Balita Usia 1- 4 Tahun Di Desa Karang Nanas.Metode: Penelitian ini menggunakan desain quasi eksperimental dengan rancagan pre test post test with control group design. Populasi sebanyak 752 orang dan sampel penelitian ini sebanyak 88 responden.Hasil: responden mayoritas berusia 26-30 tahun, Pendidikan terakhir responden mayoritas SMA, mayoritas balita berusia 1-2 tahun dan berjenis kelamin laki-laki. Pengetahuan kelompok intervensi mengalami kenaikan 62,2% (baik) dan  kelompok kontrol 53,3% (cukup). Sikap kelompok intervensi mengalami kenaikan 57,8% (baik) dan kelompok kontrol 53,3% (cukup). Nilai p-value  (0,000) terdapat pengaruh media e-booklet terhadap pengetahuan dan sikap.Kesimpulan:  Media E-Booklet berpengaruh terhadap pengetahuan dan sikap orang tua mengenai pencegahan ISPA pada Balita Usia 1- 4 Tahun Di Desa Karang Nanas.
Manajemen Strategi Pelayanan SERVQUAL Ibadah Umrah Pada Jemaah Disabilitas Fisik PT. Harum Bina Wisata, Indramayu Faizah, Auliatul; Muhajarah, Kurnia; Affandi, Yuyun; Anasom, Anasom; Rozaq, Abdul; Sattar, Abdul
Kamaya: Jurnal Ilmu Agama Vol 8 No 2 (2025)
Publisher : Jayapangus Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37329/kamaya.v8i2.4145

Abstract

This study aims to analyze the management of SERVQUAL service strategies in Umrah worship for physically disabled pilgrims at PT. Harum Bina Wisata, Indramayu. To ensure that physically disabled pilgrims can perform Umrah worship smoothly and solemnly, PT. Harum Bina Wisata has developed a special strategy that focuses on meeting the needs of pilgrims with physical disabilities. The methodology used in this study is descriptive qualitative, which is based on field analysis. Data were collected through direct observation, interviews with (managers, staff of PT. Harum Bina Wisata, and physically disabled pilgrims), and documentation which was then analyzed thematically to evaluate the effectiveness of the implementation of the five dimensions of SERVQUAL: tangible, reliability, responsiveness, assurance, and empathy. The results of the study indicate that the main strength of the bureau lies in its experience and deep understanding of the needs of physically disabled pilgrims. The tangible dimension is reflected in disability-friendly facilities, such as wheelchairs, hotel accessibility, and safe and comfortable transportation. The reliability and assurance dimensions are seen in the consistency of service and the ability of staff to ensure the safety and comfort of pilgrims during the trip. Responsiveness is demonstrated through the bureau's ability to respond to sudden needs, while empathy is seen in a personal approach that fosters a sense of appreciation among pilgrims. Although the results show quite high satisfaction, a significant challenge faced is the limited number of workers with special skills in serving pilgrims with physical disabilities. Therefore, it is recommended to develop special training for staff, improve the quality and quantity of facilities, and collaborate with disability organizations to improve the quality of service. This study is expected to provide a significant contribution in creating a more inclusive and quality Umrah service for pilgrims with physical disabilities at PT. Harum Bina Wisata.
Co-Authors Abdul Rozaq Abdul Sattar Affandi, Yuyun Anasom, Anasom Anggraeni, Atika Dhiah Muhajarah, Kurnia