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All Journal Jurnal Kolaboratif Sains JUKEJ: Jurnal Kesehatan Jompa
Amanda Azwa, Nadia
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Peran Kepala Puskesmas Terhadap Kinerja Petugas dan Pelayanan Kesehatan di Puskesmas : The Role of the Head of the Health Center in the Performance of Health Services and Staff in the Puskesmas Deswita Mrp, Assyifa; Amanda Azwa, Nadia; Agus Tantri, Dinda; Fanny Amanda Natasya, Dwi; Adnin Purba, Faiqah; Wasiyem
Jurnal Kolaboratif Sains Vol. 8 No. 1: Januari 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v8i1.6654

Abstract

Penelitian ini membahas peran kepala Puskesmas dalam meningkatkan kinerja petugas dan pelayanan kesehatan di Puskesmas. Puskesmas menjadi forum pelayanan kesehatan memilikiperanan krusial pada sistem kesehatan nasional, khususnya pada upaya kesehatanrakyat.Penyelenggaraan Puskesmas perlu ditata ulang buat mempertinggi aksesibilitas,keterjangkauan, & kualitas pelayanan, yang bertujuan buat mempertinggi derajat kesehatanrakyat & menyukseskan acara agunan sosial nasional.Metode penelitian yang dipakai merupakan kualitatif, menggunakan pendekatan eksklusif ke lapangan buat mendapatkankabar mendalam tentang kiprah ketua Puskesmas.Teknik pengumpulan data meliputiobservasi, wawancara, & studi kepustakaan.Hasil penelitian menerangkan bahwakepemimpinan ketua Puskesmas sangat berpengaruh terhadap motivasi & kinerja petugaskesehatan.Kualitas pelayanan kesehatan ditentukan sang pengetahuan & keterampilanpetugas, dan adanya penilaian terhadap beban kerja buat menghindari overload.Penelitian inidiperlukan bisa menaruh wawasan bagi pengembangan manajemen Puskesmas padamempertinggi pelayanan kesehatan pada rakyat.
Persepsi Pegawai Terhadap Program Reward Di Seksi Pelayanan Primer Dinas Kesehatan Provinsi Sumatera Utara Hasibuan, Rapotan; Andini, Zahra; H Sihotang, Oryza Sativa; Rahma Dilla, Nur Indah; Hasibuan, Nadhilah; Amanda Azwa, Nadia; Marpaung, Assyifa Deswita
JUKEJ : Jurnal Kesehatan Jompa Vol 4 No 4 (2025): JUKEJ: Jurnal Kesehatan Jompa
Publisher : Yayasan Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jkj.Vol4.Iss4.2016

Abstract

The perception of primary service personnel towards the reward plan initiated by the Head of Section at the North Sumatra Provincial Health Office is important in understanding the effectiveness of work motivation policies in the government environment. This study aims to determine how primary service personnel view and assess the reward plan initiated by leaders as an effort to improve employee performance. This study uses a qualitative method with a descriptive approach. There were five informants, who were selected using purposive sampling based on certain criteria such as length of service, knowledge of the reward program, and willingness to provide information. Data were obtained through in-depth interviews, non-participatory observation, and documentation, then analyzed using the Miles and Huberman model, which includes data reduction, data presentation, and conclusion drawing and verification. The results of the study show that most employees have a positive perception of the reward plan because it is considered to increase work enthusiasm and productivity. However, some also expressed concerns that an overly competitive system could create pressure and reduce motivation. The success of the reward program is highly dependent on fairness, transparency of assessment, and empathetic communication between leaders and staff. In conclusion, the fair and transparent implementation of rewards can increase the motivation and loyalty of primary service personnel in supporting the achievement of organizational goals at the North Sumatra Provincial Health Office.
Co-Authors Adnin Purba, Faiqah agus tantri, dinda Andini, Zahra Deswita Mrp, Assyifa Fanny Amanda Natasya, Dwi H Sihotang, Oryza Sativa Hasibuan, Nadhilah Marpaung, Assyifa Deswita Rahma Dilla, Nur Indah Rapotan Hasibuan Wasiyem, Wasiyem