Purnama, Tirza Haqia
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Strategi Edukasi Publik tentang Fungsi dan Layanan Ombudsman: Inovasi Edukasi dan Diseminasi untuk Masyarakat Luas Putera, Roni Ekha; Valentina, Tengku Rika; Purnama, Tirza Haqia; Firdaus
Sawala : Jurnal Administrasi Negara Vol. 12 No. 2 (2024): Sawala : Jurnal Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v12i2.9262

Abstract

The Ombudsman plays a crucial role in overseeing the provision of public services. However, awareness and understanding of the Ombudsman’s functions and services remain low, particularly among rural communities and those with lower levels of education. This study aims to explore effective public education strategies to enhance public understanding of the Ombudsman. The research adopts a qualitative and descriptive approach, supported by related literature reviews. The theory used in this study is Kotten’s strategy theory as cited in Salusu (2008). The three indicators utilized in this research are organizational strategy, resource support strategy, and program strategy. The findings indicate that while the Ombudsman’s strategies are generally good, they have not yet succeeded in reaching all segments of society. Therefore, the authors offer several recommendations, including approaches that involve local communities and the use of easily accessible media to enhance the effectiveness of education efforts. Programs such as Ombudsman ambassadors, Ombudsman representatives at the district level, and competitions or festivals focused on the functions and services of the Ombudsman are suggested as solutions to attract public attention and participation. Additionally, partnerships with schools and community organizations have shown positive impacts in broadening the reach of information. It is hoped that awareness and understanding of the Ombudsman will increase, enabling the public to be more proactive in utilising the services provided by the Ombudsman
Disaster Mitigation in a World Heritage City: BPBD’s Strategy to Deal with Landslides in Sawahlunto, UNESCO Site Purnama, Tirza Haqia; Putera, Roni Ekha; Koeswara, Hendri
Journal Public Policy Vol 11, No 2 (2025): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i2.11364

Abstract

This study analyzes the landslide mitigation strategy by the Regional Disaster Management Agency (BPBD) in Sawahlunto, which faces high landslide risks due to steep topography, land use changes, and high rainfall. Using a descriptive qualitative approach, data were collected through interviews, observations, and document analysis. The findings show that while BPBD has implemented strategies such as the Disaster Resilient Village program and community socialization, their effectiveness remains limited. Challenges include low community awareness, budget constraints, inadequate infrastructure like early warning systems, and weak coordination among Regional Apparatus Organizations (OPDs). Non structural mitigation is hindered by a lack of public understanding of preventive measures, while structural mitigation faces geographical and resource limitations. This study underscores the need for stronger cross sector collaboration and optimized infrastructure. Key recommendations include establishing a comprehensive early warning system, expanding disaster education programs, and strengthening inter agency coordination. Additionally, increasing budget allocation and integrating technology based solutions can improve mitigation efforts. The impact of this research lies in its contribution to more effective disaster mitigation policies in high risk areas, enhancing community resilience and preparedness. The findings also serve as reference for other cities facing similar challenges, providing insights into best practices for disaster risk management.