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All Journal Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes
Aldelano Azre, Ilham
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Computer Science & IT Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Digital Inclusion and Accessibility E-Government in the Padang City Cancer Rusnita, Widya; Koeswara, Hendri; Ekha Putera, Roni; Kusdarini, Kusdarini; Aldelano Azre, Ilham; Kusumi Rahayu, Wewen
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1184

Abstract

The implementation of e-government in Indonesia continues to evolve alongside the transformation of public services into digital formats. This article aims to analyze the level of inclusiveness and accessibility of e-government services in the Padang City using the Technology Acceptance Model (TAM) approach. This research focuses on how the perceived usefulness and perceived ease of use of digital services affect public acceptance of this technology. The research method employed is qualitative descriptive, with data collected through interviews, observations, and document analysis. The findings indicate that although digital services in Padang offer numerous benefits, significant challenges remain in ensuring accessibility for vulnerable groups, including persons with disabilities. This article recommends enhancing accessibility features in e-government applications and implementing policies that support digital inclusiveness across all sectors of society.
Co-Authors Hendri Koeswara Kusdarini, Kusdarini Roni Ekha Putera Wewen Kusumi Rahayu Widya Cancer Rusnita