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Wulandari, Miken
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Journal : Jurnal Ilmu Sosial, Humaniora dan Seni

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Peran Etika Administrasi dalam Meningkatkan Profesionalisme Pelayanan Publik di Dinas Sosial Pemprov Sumatera Barat Wulandari, Miken; Yunita, Yunita; Welni, Afrina; Putra, Randhy Wilyan; Hanoselina, Yulia; Helmi, Rahmadhona Fitri
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 3 No. 2 (2024): September - Oktober
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v3i2.2262

Abstract

Title: The Impact of Administrative Ethics on the Effectiveness of Public Service at the Social Service Office of West Sumatra Province This study explores the influence of administrative ethics on the effectiveness of public services at the Social Service Office of West Sumatra Province. Employing a mixed-methods approach, both qualitative and quantitative data were collected through surveys and interviews with employees and service users. The findings reveal that adherence to ethical standards significantly enhances the efficiency and quality of public services. Key ethical principles such as transparency, accountability, and fairness were found to be crucial in shaping positive service outcomes. The study highlights that fostering a strong ethical culture within the administrative framework can lead to improved public satisfaction and operational effectiveness. Recommendations for policy improvements are also discussed to support better service delivery.
Co-Authors Arpadila, Winda Hanoselina, Yulia Ikhsan, Miktahul maidawilis, maidawilis Nopita, Yanti Nurambiya, Nurambiya Pradeska, Eca Putra, Randhy Wilyan Rahmadhona Fitri Helmi raudatul jannah Waldina, Zefanya Fathiha Welni, Afrina Witri, Zuhdatul Qanita Yuhannes, Febi Yuni Eka Putri, Yuni Eka Yunita Yunita