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All Journal International Journal of Scientific Multidisciplinary Research (IJSMR) Jurnal Sadewa: Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial
Firdiansyah Arief Arianto
Unknown Affiliation
Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Social Sciences

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Development of Taman Ghanjaran Tourist Village from the Perspective of Dynamic Governance in Ketapanrame Village, Trawas District, Mojokerto Regency Sri Roekminiati; Sapto Pramono; Ika Devi Pramudiana; Rayhan Al Ghavara Heda; Firdiansyah Arief Arianto
International Journal of Scientific Multidisciplinary Research Vol. 2 No. 12 (2024): December 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijsmr.v2i12.13011

Abstract

This research aims to describe and analyze the development of the Taman Ghanjaran tourist village in Ketapanrame, managed by BUMDesa "Mutiara Welirang," to enhance the Taman Ghanjaran tourist village. The type of research is qualitative descriptive. This study focuses on the development of tourist villages based on dynamic governance, particularly on dynamic capabilities including 1) thinking ahead; 2) thinking again; and 3) thinking across. The results indicate that the capability of thinking ahead requires stakeholders to leverage existing potential. The decision by the Village Head, BPD, and the community to utilize unproductive absorption land for a park was sound. This is reinforced by establishing a clear vision, mission, and strategies for the future and collaborating with various parties to address future challenges continuously. The capacity for thinking again suggests that some policies need to be revised to address the declining visitor numbers at Taman Ghanjaran. BUMDes, under the tourism unit, should develop community investment programs in Ketapanrame through KUB (Business Groups). Digital promotion is now a necessity that cannot be overlooked. The capacity for thinking across has already been implemented in the development of Taman Ghanjaran. Although in 2023 it received the Indonesian Village Tourism Award (ADWI), efforts should not stop; continuous improvement and innovation in all areas are necessary
Analisis Pelayanan Jamsostek Mobile dalam Meningkatkan Akses dan Kualitas di Karimunjawa Surabaya Firdiansyah Arief Arianto; Ika Devi Pramudiana; Nihayatus Sholichah
Jurnal Sadewa : Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial Vol. 3 No. 4 (2025): Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/sadewa.v3i4.2426

Abstract

BPJS Ketenagakerjaan through the Jamsostek Mobile (JMO) application presents digital service innovations to make it easier for participants to access social security programs, especially Old Age Security (JHT) claims. This study aims to analyze JMO services in improving access and quality of services at BPJS Ketenagakerjaan Karimunjawa Surabaya City by using descriptive qualitative methods through interviews, observations, and documentation. The results of the study show that JMO is able to speed up the claims process, increase efficiency, and expand access to information, although obstacles are still found in the form of system disruptions, login failures, document verification, and lack of optimal socialization. Meanwhile, direct service in the office has met quality standards through the provision of representative facilities, professional officers, and inclusive services. The application of the SERVQUAL dimension which includes tangibles, reliability, responsiveness, assurance, and empathy is evident in service practice. Thus, JMO has proven to be effective in supporting the improvement of the quality of BPJS Employment services, although technical improvements, strengthening data verification, and more intensive socialization are still needed so that digital services can be used optimally.
Co-Authors Ika Devi Pramudiana Nihayatus Sholichah Rayhan Al Ghavara Heda Sapto Pramono Sri Roekminiati