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All Journal Elektrika Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Keperawatan Sisthana Journal of Innovation Research and Knowledge Al-Zayn: Jurnal Ilmu Sosial & Hukum Journal of Engineering, Electrical and Informatics
Bayu Wahyudi
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Religion Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences

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The Influence of Information Technology, Leadership Style, and Collaboration on Clinic Income Levels, Mediated by Work Quality : (A Study at Ibumas Clinic, Tanjung Pinang) Liud, Siumiany; Bayu Wahyudi; Yani Restiani Widjaja
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 4 No 2 (2026): 2026
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v4i2.5498

Abstract

The increasing need for efficient health service management encourages clinics to optimize organizational resources in order to improve financial performance. This study analyzes the influence of information technology, leadership style, and collaboration on clinic income with work quality acting as a mediating variable at Klinik Ibumas Tanjung Pinang. The research employed a quantitative explanatory approach using Structural Equation Modeling–Partial Least Square (SEM-PLS) with 70 respondents consisting of health workers and administrative staff selected through simple random sampling. The findings reveal that information technology, leadership style, and collaboration have a positive and significant effect on work quality, and these variables also positively influence clinic income. Work quality further demonstrates a significant effect on clinic income and mediates the relationship between information technology, leadership style, collaboration, and clinic income. These results imply that strengthening digital technology utilization, adaptive leadership practices, and effective interprofessional collaboration can enhance employee work quality and contribute to improved clinic financial performance.
Co-Authors Andy Setiawan Bambang Sukajie Fadhilla Hida Aulia Fransiskus Dicky Septiawan Ichsan Widiyana Ilham Qomaruzzaman Isny Novia Nurkharisma Kahar Mulyani Liud, Siumiany M. Rofi’i Mohamad Sofie Mohamad Sofie, Mohamad Mohammad Rofi’i Muhammad Iqbal Maulana Muhammad Rizky Aditya Firdaus Muhammad Tonidenta Putradwiyuda Nining Handayani Paramita Deniswara Pramesti Kusumaningtyas Wisnu Adi Prasetyanto Yani Restiani Widjaja